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Troubleshooting

Chapter 8

Troubleshooting

115

Chapter 8

Troubleshooting

This chapter contains information to help you solve printer problems. A
problem may have one or a combination of causes, including a malfunction
in your computer, software, the printer cable, or the printer. Many printing
problems are related to how your software interacts with the printer.

If you can print a self test but the printer does not print or your printed
output is not what you expect, the problem is with your computer,
software, or cables. Check these items for a problem.

If your printer is not operating properly, try the suggestions in this chapter.
Try the solutions in the order listed. The following list shows the problems
covered here.

Check List

Problem

See page

Errors Indicated on the Display ...........................................................

118

Warnings .............................................................................................

119

Recoverable Errors ............................................................................

120

Service Call Errors ............................................................................

120

Operational Problems ............................................................................

121

No power reaching printer...............................................................

121

Data from computer is not printed .................................................

122

BJ cartridge moves, ink does not appear........................................

122

Printer suspends print after every line is printed ........................

122

Overall printing is slow from MS-DOS .........................................

123

Overall printing is slow from Windows ........................................

123

Printing Problems...................................................................................

124

Data from computer printed, but is not what you expected .......

124

Printed characters do not match characters on the screen...........

124

Printing beyond edge of page ..........................................................

125

Printout does not match paper size.................................................

125

Printing incorrect number of lines on page ...................................

126

Printer is not using font you selected from
the operator panel..............................................................................

127

Printout curls ......................................................................................

127

Computer indicates device time-out...............................................

127

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Содержание BJC-70

Страница 1: ...ed Your printer and the software media included with your printer have been sold to you subject to the limited warranties set forth in the warranty card and license agreement enclosed with the respective product All software is licensed AS IS as described in the license agreement enclosed with the software diskette Further CCSI reserves the right to make changes in the specifications of the produc...

Страница 2: ...perations daily maintenance troubleshooting and specifications Read this manual to set up your printer and master the basic printing operations This manual describes how to install the Canon Windows driver Color Advisor and the Visual Guide supplied with the printer and how to use the versatile print options the driver supports It also includes application notes and troubleshooting tips for using ...

Страница 3: ...driver and how to install printer drivers for MS DOS Chapter 5 Using the Color Advisor Describes how to use the Canon Color Advisor which comes with the BJC 70 printer driver for Windows Chapter 6 Using the Operator Panel Explains how to control the printer from the operator panel for users printing from MS DOS rather than Windows Chapter 7 Maintaining the Printer Presents printer guidelines and B...

Страница 4: ...t you to operations that could cause damage to your hardware or software or cause injury to yourself Distinctive typefaces identify the printer buttons you press the lights on the operator panel and any commands you enter at your computer The buttons you press appear in this typeface POWER The options you select from the operator panel appear in this typeface HQ When you type something on your com...

Страница 5: ...vi ...

Страница 6: ...er 14 Connecting Your Printer to the Computer 15 Installing a BJ Cartridge 16 Choosing Which BJ Cartridge to Use 16 Installation 17 Loading a Stack of Paper 22 Printing a Test Pattern 24 Installing a Printer Driver 25 Installing the Windows Printer Driver Visual Guide and Color Advisor 25 Using the Visual Guide 27 Using the BJC 70 Windows Driver 28 Installing the Canon TrueType Fonts for Microsoft...

Страница 7: ...ager 70 Setting Up MS DOS Application Programs 71 Selecting a Printer Driver 71 Selecting a Printer Control Mode 72 Software and Printer Compatibility 74 Chapter 5 Using the Color Advisor 75 Accessing the Color Advisor 75 The Color Advisor Dialog Box 76 Coloring a Document 78 Defining Your Document Type 79 Defining the Objectives of Your Document 79 Creating a New Document Type 81 Selecting and Ap...

Страница 8: ...ms 131 Color Printing Problems 134 Windows Problems 137 Clearing Paper Jams 144 Chapter 9 Customizing the Printer 147 Changing the FUNCTION Settings 147 Verifying the Current Settings 148 Returning All Settings to Their Factory Defaults 149 Factory Default Settings 150 FUNCTION Settings 151 BJ Mode 152 Epson LQ Mode 156 Chapter 10 Installing and Using the Battery Pack 159 Examining the Battery Cas...

Страница 9: ...Printing Envelopes in Microsoft Windows 179 AmiPro 3 0 179 Microsoft Publisher 180 Microsoft Word for Windows 182 WordPerfect 183 Works 3 0 for Windows 185 Selecting Colors Through Your Software Applications 186 CorelDRAW 186 Microsoft Excel 186 Microsoft Word for Windows 188 Glossary 191 Index 203 ...

Страница 10: ...BJC 70 Color Bubble Jet Printer User s Manual Canon Computer Systems Help Desk 1 800 423 2366 USA 1 800 263 1121 Canada ...

Страница 11: ...e and low cost We appreciate your choosing this printer to meet your printing needs The BJC 70 provides excellent print quality and fast print speed using both color and black inks We are certain you will be satisfied with its advanced bubble jet technology This chapter introduces you to the features of your new printer lists the supplies and accessories you can purchase for the printer and descri...

Страница 12: ...inter comes with two BJ cartridges to choose from one for black printing only and one for color printing With the Black BJ cartridge you can print fast output at a high resolution With the Color BJ cartridge you can produce brilliant color output Simple Maintenance The BC 10 Black BJ cartridge contains both the print head and the replaceable black ink tank The BC 11 Color BJ cartridge has three pa...

Страница 13: ...Black BJ cartridge only TrueType Fonts The Canon TrueType Font Pack contains 20 scalable fonts to enhance your font capability and improve your print quality Quiet Printing The nonimpact printing method offers quiet operation On line Documentation A detailed Visual Guide makes learning about the printer easy and fast by displayinghelpful information on your computer screen within the Microsoft Win...

Страница 14: ...rtridges and Ink Tanks Canon offers the following BJ cartridges and ink tanks Note that BJ cartridges contain the bubble jet print head and ink tank while ink tanks contain ink only BC 10 Black BJ Cartridge Incorporates a bubble jet print head and a replaceable black ink tank One BC 10 cartridge comes with the printer Use this cartridge when you need fast high quality black and white printing BCI ...

Страница 15: ... OHP film are specially designed for your BJC 70 Other overhead clear transparencies may cause problems in your Canon color printer by not feeding correctly into the printer or by not allowing the inks to dry properly Canon overhead clear transparencies are specially designed and manufactured to avoid these problems Use these clear transparencies to produce crisp and professional overhead presenta...

Страница 16: ...ously print about 200 pages NiMH Battery Pack NB 300 You can purchase additional battery packs to use with the Portable Kit NK 300 Universal Adapter AD 350U The Universal Adapter supplies power to the printer from any power source with an appropriate power cord With the Universal Adapter you can use the BJC 70 in various countries where AC power differs from the U S standard Related Publication Pr...

Страница 17: ...ate your question and provide a phone number or fax number for a response Fax retrieval system Canon also provides a 24 hour toll free fax retrieval system You can use this service to get helpful documents faxed directly to your fax machine These documents contain useful information to assist you in the operation of your Canon printer To access this service call 1 800 526 4345 Bulletin board servi...

Страница 18: ...anty service If you seem to have a problem try to solve it by referring to the information in Chapter 8 Troubleshooting If you cannot solve the problem contact Canon s support personnel at the help desk If you feel your BJC 70 Color Bubble Jet Printer needs servicing call the Canon help desk to locate the Canon Authorized Service Facility ASF nearest you or to find out about the exclusive Canon In...

Страница 19: ...tern followed by installing a printer driver and managing your printer s features If you already set up your printer using the Quick Start Guide you may want to look through this chapter to find any additional information it provides Unpacking Your Printer As you unpack the printer save the carton and packing materials in case you want to store or ship the printer in the future Follow these steps ...

Страница 20: ... If your printer was damaged in shipping or if any items are missing notify your dealer immediately N In addition to the items shipped with your printer you need a Centronics compatible parallel interface cable no longer than six feet which you can purchase from your dealer Be sure to fill out your Registration card and send it to Canon Computer Systems Inc Save your sales receipt for proof of pur...

Страница 21: ...able and set for human comfort Avoid areas of excessive heat or humidity as well as direct sunlight Do not leave the printer in a closed vehicle this may expose the printer to extremely high temperatures Do not install the printer near devices that contain magnets or generate magnetic fields such as loudspeakers or base units of cordless telephones These devices can erase information on the printe...

Страница 22: ... ACCESS TO THE INSIDE OF THE PRINTER LCD DISPLAY SHOWS THE STATUS OF THE PRINTER SHEET FEEDER AUTOMATICALLY STACKS CUT SHEETS OF PAPER PAPER GUIDE ALIGNS CUT SHEETS OF PAPER IN THE SHEET FEEDER TOP COVER PAPER SUPPORT WHEN OPEN HELPS KEEP THE PAPER STRAIGHT IN THE SHEET FEEDER OPEN THIS COVER TO LOAD A STACK OF PAPER AC POWER RECEPTACLE ATTACH THE AC ADAPTER HERE PARALLEL INTERFACE PORT CONNECT TH...

Страница 23: ...TING ON LINE BUTTON SETS THE PRINTER ON LINE OR OFF LINE FF BUTTON FORCES A FORM FEED WHICH EJECTS THE CURRENT PAGE or CARTRIDGE BUTTON SELECTS A MENU SETTING OR MOVES THE BJ CARTRIDGE TO THE CENTER OF THE PRINTER O or CLEANING BUTTON TURNS THE FUNCTION SETTING ON OR OFF OR STARTS THE PRINT HEAD CLEANING PROCESS DISPLAY INDICATES THE CURRENT PRINTER SETTINGS MENU BUTTON SELECTS MENU MODE OR STARTS...

Страница 24: ...r wall outlet that may obstruct your access to it or put pressure on the AC adapter When unplugging the AC adapter always remove it by holding onto the adapter unit and not the cord Use the AC adapter indoors only Always plug the AC adapter into the printer before you plug it into an electrical outlet Always unplug the AC adapter from the electrical outlet before disconnecting it from the printer ...

Страница 25: ...e data communications between your computer and the printer use a short cable six feet or less in length To connect the printer to the host computer follow the steps below 1 Make sure both the printer and the computer are turned off 2 Connect the parallel cable Align the cable connector with the printer s interface port so the shapes match Gently press the cable connector into the port Secure the ...

Страница 26: ...ridge Use this cartridge for printing in black Use the BC 10 Black BJ cartridge for most of your printing needs and especially for draft and black ink only documents With the BC 10 cartridge installed your output prints twice as fast as when the color cartridge is installed and you can print documents with a higher resolution BC 11 Color BJ Cartridge Use this cartridge for printing in color Use th...

Страница 27: ...tall the BC 11 Color BJ cartridge using the same steps 1 Make sure the parallel interface cable and the AC adapter are attached 2 Open the paper support Lift the cover to the open position 3 Press the POWER button The current settings appear in the display When you turn on the printer for the first time the BJ cartridge holder moves to the center of the printer so you can install the BJ cartridge ...

Страница 28: ...18 Setting Up the Printer Chapter 2 4 Open the front cover Gently press on the raised dots on the front cover Then gently pull the cover to the open position ...

Страница 29: ...ilm cable when installing the BJ cartridge 6 Unpack the BJ cartridge Only unwrap the BJ cartridge you plan to use If you unwrap both cartridges install one in the printer and store the other one in the BJ cartridge container see page 51 for details Take the BJ cartridge you are installing in the printer out of its protective packaging Peel off the protective foil Setting Up the Printer FILM CABLE ...

Страница 30: ... orange tape Do not touch the print head area of the BJ cartridge underneath the orange tape Do not touch the terminals on the BJ cartridge 8 Insert the BJ cartridge Gently place the BJ cartridge into the cartridge holder Insert the print head into the cartridge holder first ORANGE CAP TERMINALS DO NOT TOUCH ORANGE TAPE PRINT HEAD PRINT HEAD DO NOT TOUCH ...

Страница 31: ...ck BJ cartridge make sure that Bk indicator appears on the display If you installed the BC 11 Color BJ cartridge make sure that both Bk and Color indicators appear on the display Immediately after installing the BJ cartridge be sure to press the CARTRIDGE button step 11 above to return the cartridge holder to its home position at the far right side In the home position the printer caps each print ...

Страница 32: ...you ll learn how to print on different types of print media You can stack about 30 sheets of plain paper in the sheet feeder 1 Make sure the paper support is open and the paper guide is in the leftmost position 2 Fan the paper For best results fan the paper before loading it Always fan a stack of paper along the edge that will feed into the printer first ...

Страница 33: ...23 3 Slide the stack of paper into the sheet feeder until it stops Align the paper with the right edge of the sheet feeder 4 Secure the stack with the paper guide Slide the paper guide against the stack of paper Setting Up the Printer ...

Страница 34: ...hold down the MENU button until the printer beeps twice The word FONT disappears and the number shown on the display starts blinking 4 Press the button five times until the number 6 appears on the display 5 Press the MENU button to start the Demo pattern After printing the demo pattern the printer stays on line N If lines are missing in the printed text or if there is no ink on the paper check tha...

Страница 35: ...UP EXE This program automatically installs both the Canon BJC 70 printer driver for Windows 3 1 and the Visual Guide You can choose to install either the driver the guide or both The Canon BJC 70 printer driver for Windows includes a tool called the Canon Color Advisor which allows you to easily add color to the text in your document For instructions on how to use the Color Advisor see Chapter 5 U...

Страница 36: ...ption 6 In the Command Line prompt box enter the path name that identifies the SETUP EXE file on the Windows driver diskette and then click on OK For example 7 Now follow the instructions on the screen to install the Windows driver the Visual Guide and the Color Advisor The SETUP program installs the BJC 70 printer driver for Windows in the C WINDOWS SYSTEM directory If you choose to install the V...

Страница 37: ... well as color illustrations of all the topics it covers It includes demonstrations and simulations of procedures you actually perform It presents detailed information about printing in color It includes technical information regarding printer command codes and ESCape sequences Using the Visual Guide you can easily search for the topic you are interested in and you can move forward and backward th...

Страница 38: ...BJC 70 printer driver for Windows Installing the Canon TrueType Fonts for Microsoft Windows 3 1 Install the TrueType Font Pack to add 20 extra scalable fonts to your font collection Follow these steps 1 Make sure your computer is turned on 2 Start Windows 3 1 by typing WIN and pressing Enter at the MS DOS prompt 3 Choose the Control Panel from the Main icon group window in the Program Manager 4 Op...

Страница 39: ...the installed fonts please refer to the instructions that came with your TrueType fonts Printing from Windows After installing the BJC 70 printer driver for Windows print a simple test from Windows to make sure the printer is correctly set up Follow these steps 1 From the Program Manager s top menu bar select Window 2 From the drop down list choose Accessories 3 Double click on the Write icon 4 Se...

Страница 40: ...of your printed documents including typeface style and size and placement of text graphics and margins Normally settings made with your software applications override the settings made through the operator panel or the FUNCTION settings See Chapter 4 Using the Printer With Your Software for details on setting up your software applications for use with the BJC 70 Operator Panel Buttons The buttons ...

Страница 41: ...nformation sent from the computer to the printer is sometimes in simple ASCII code or more often in a page description language This information is a set of instructions that the printer must interpret to determine where it should position each dot Some common page description languages include PostScript CaPSL and HP PCL Line Printers and Processing With line printers almost all of the processing...

Страница 42: ...ctions on where to put each dot on the page This means that the printer itself must have a certain amount of processing power and memory to handle the instructions it receives from the computer Because processing takes place on both the computer and the printer the speed of laser printing depends on the processor speed and RAM available on both the computer and the printer Congratulations You are ...

Страница 43: ...d paper how to print on legal size paper and in landscape orientation and how to print the self tests It also describes how to travel with the printer and store the extra BJ cartridge Turning the Printer On and Off Follow these steps to turn on the power 1 Make sure the AC adapter is connected or the optional battery pack installed See Chapter 10 Installing and Using the Battery Pack for details o...

Страница 44: ...all the BJ cartridge To turn off the printer press the POWER button again All the indicators on the display go out When you turn off the printer the cartridge holder moves to the home position on the right and caps the print head and BJ cartridge This keeps the BJ cartridge from drying out The print head nozzles will not be properly capped and the print head unit may clog or be permanently damaged...

Страница 45: ...coated paper The Canon Coated Paper LC 101 is recommended for optimum color print quality It is available in letter and legal sizes Transparencies Canon Transparencies CF 102 are recommended They are available in letter size Back Print Film Canon Back Print Film BF 102 has been specially developed for color printing with Canon color printers The film is designed to deliver brilliant high intensity...

Страница 46: ...et feeder to load it automatically or you can manually feed one sheet at a time The path that the paper travels through the printer is the same for automatic and manual feeding You can place approximately 30 sheets of plain paper 20 lb or 75 g m2 in the sheet feeder at a time You can print on coated papers transparencies and back print film These are special papers that you may want to use for cer...

Страница 47: ...1 Make sure the paper support is open The paper support helps keep paper straight and limits the possibility of jams 2 Fan the paper For best results fan the paper before loading it Always fan a stack of paper along the edge that will feed into the printer first Using the Printer ...

Страница 48: ...r with the right edge of the sheet feeder Do not force the paper into the printer Insert the paper so that the side you want to print on is facing you If you are using a preprinted stock such as letterhead insert the top of the paper into the sheet feeder first Make sure the stack of paper does not exceed the paper guide ...

Страница 49: ...turned on and on line and start your print operation Initiate printing from the software application See your software application s documentation for instructions on how to start printing While the printer receives data the Data indicator blinks The Data indicator turns off when printing is finished N If the printer stops operating while the Data indicator is on press and hold down the FF button ...

Страница 50: ... if you print data beyond the width of the page If this happens clean the platen For details on cleaning the platen see Chapter 7 Maintaining the Printer Do not try to load paper into the sheet feeder beyond the capacity of the paper guide stacking too much paper may cause paper jams or printing problems Make sure there are no gaps between the stack of paper and the paper guide nor the right edge ...

Страница 51: ...L The following envelopes are not recommended because they may cause jams or smears or may damage your printer Envelopes with windows holes perforations cutouts and double flaps Envelopes made with special coated paper or deeply embossed paper Envelopes using peel off sealing strips Envelopes in which letters have been enclosed When you are ready to print on envelopes follow these steps to stack e...

Страница 52: ... inside the envelopes Also press firmly on the area that corresponds to the edges of the flap 3 Insert the envelopes Make sure the side you want to print on is facing you and the flap is toward the paper support Insert the top of the envelope first Slide a stack of envelopes into the sheet feeder until it stops Align the stack of envelopes with the right edge of the sheet feeder PRESS DOWN FIRMLY ...

Страница 53: ...ck of envelopes 5 Make sure the printer is on line and start your print operation Your software may need to be configured to print envelopes See Appendix B Application Notes for information on printing envelopes in a few popular software applications Using the Printer ...

Страница 54: ...ngth is 64 lines and for legal size paper the page length is 82 lines If you are using an application that does not include a page setup or printer setup procedure you may be able to use the ESCape sequence to specify your page length Applications handle ESCape sequences differently so refer to your application s software manual for instructions on sending commands The ESCape sequence for page len...

Страница 55: ...landscape printing capabilities Using the Printer The page orientation determines the direction of printing on the page The page orientation determines the direction of printing on the page The page orientation determines the direction of printing on the page The page orientation determines the direction of printing on the page The page orientation determines the direction of printing on the page ...

Страница 56: ...n When the printer is set to BJ mode you can print a test pattern showing characters printed in the different sizes available in BJ mode The print sample uses the currently selected font The following sample shows the All modes pattern in BJ mode N The All modes pattern cannot be printed in Economy mode HQ PROPORTIONAL HQ 12 CPI HQ 10 CPI HQ DOUBLE HIGH DRAFT 12 CPI DRAFT 10 CPI HQ DOUBLE WIDE DRA...

Страница 57: ...ws the Ripple pattern in BJ mode Nozzle Pattern Print the Nozzle pattern to check that each print head nozzle is operating correctly The following sample shows the Nozzle pattern when the BC 10 Black BJ cartridge is installed When the BC 11 Color BJ cartridge is installed the pattern includes all four colors yellow magenta cyan and black In the color pattern you ll notice that lines are missing be...

Страница 58: ...s and pitches in each control mode The following sample shows the Font pattern in BJ mode Starting the Test Patterns To print any of the test patterns follow these steps 1 Make sure the printer is turned on and paper is loaded in the sheet feeder 2 Press and hold the MENU button until the printer beeps twice The word FONT disappears and the number 1 blinks in the display ...

Страница 59: ... print When you print the Current settings pattern the Nozzle pattern or the Demo pattern the printer returns to its previous state after printing a page When you print the All modes pattern the Ripple pattern or the Font pattern the printer continues printing until you cancel printing To cancel printing You can cancel printing in one of the following two ways Press the ON LINE button Press the PO...

Страница 60: ...o not remove the BJ cartridge An opened BJ cartridge that is not installed in the printer may leak and the print head may dry out 5 Place the printer and any accessories in a suitable carrying case Follow these additional guidelines If you are traveling to another country make sure the AC adapter matches the power requirements of that country The optional portable kit and universal adapter allow y...

Страница 61: ...ing the printer in a closed automobile where it may be exposed to extreme changes in temperature or humidity After installing a BJ cartridge always leave it in the printer Storing a BJ Cartridge If you unwrap a BJ cartridge but do not install it in the printer store it in the BJ cartridge container to prevent the print head from drying and clogging The print head of a BJ cartridge must never dry o...

Страница 62: ...or the container will not close The orange protective cap must be removed from the cartridge 3 Close the container To close the container set the cover on top of the container and twist it to the left N Whenever you remove a BJ cartridge from the printer store the cartridge in the container unless you are disposing of it ...

Страница 63: ...electing the printer driver that corresponds to your printer Canon provides a BJC 70 printer driver for Microsoft Windows The easiest way to use your printer is to install the Windows driver and perform your print operations through the Windows environment If you are using Microsoft Windows you have already installed the BJC 70 driver as described in Chapter 2 Setting Up the Printer The next secti...

Страница 64: ...ters To configure your BJC 70 printer driver follow these steps 1 Start the application you want to use in the Windows environment 2 Open the document you want to print 3 Choose Print Setup from the File menu The Select Printer dialog box appears 4 Click once on the Canon BJC 70 printer name to select it 5 Click on the Setup button Windows displays the Canon BJC 70 Setup dialog box From this scree...

Страница 65: ...ize setting to select one of the following paper sizes from the drop down list N When printing on envelopes or thick paper make sure the paper selection lever is set to the front position and the paper thickness lever inside the printer is up If you select User Defined Size the Setup program displays the following dialog box Select the unit of measure you are using inches or millimeters and then s...

Страница 66: ...election sets the color dots generated by the printer to yield the highest quality printed image for this type of paper with minimal bleeding of colors When you select Plain Paper the Paper Source defaults to Auto Sheet Feeder and the Print Quality defaults to Normal 360 x 360 dpi Coated Paper This mode is specially configured for printing with Canon Coated Paper LC 101 The LC 101 paper is designe...

Страница 67: ...e on the back print film when used with a backlighting device the image is normal When you select Back Print Film the Paper Source option defaults to Auto Sheet Feeder and the Print Quality defaults to Fine 360 x 360 dpi Other Paper This mode is available for special media types other than those listed above When you select Other the Paper Source defaults to Manual Feed and the Print Quality defau...

Страница 68: ...l be translated and printed in shades of gray This setting results in a faster printing speed than the two color settings and is useful for printing draft copies of color files When you select Grayscale the Print Quality defaults to Normal 360 x 360 dpi However the Print Quality may change if you select a Media Type other than Plain Paper Color This option prints documents in full color with up to...

Страница 69: ... your print speed When you select Screen Matched Color the Print Quality defaults to Normal 360 x 360 dpi However the Print Quality may change if you select a Media Type other than Plain Paper To maximize screen matching you must have a high resolution monitor and a 24 bit color monitor display card To optimize color matching select these settings Screen Matched Color High Quality 360 x 360 dpi an...

Страница 70: ...ess ink than High Quality mode Use Normal mode when your documents do not contain graphics or photographic images High Quality third position Use this mode for your best quality text and simple graphics The printer prints at a resolution of 360 x 360 dpi and prints a little faster than Fine mode When you select Black and White or Grayscale mode and the BC 10 Black BJ cartridge is installed the Hig...

Страница 71: ...he direction of printing on the page The page orientation determines the direction of printing on the page The page orientation determines the direction of printing on the page The page orientation determines the direction of printing on the page The page orientation determines the direction of printing on the page The page orientation determines the direction of printing on the page The page orie...

Страница 72: ... ink cyan yellow magenta and black Your software creates intermediate colors by mixing combinations of these basic inks For example mixing yellow with cyan creates green yellow with magenta produces red and cyan plus magenta equals blue To print the entire spectrum of colors the BJC 70 printer driver for Windows applies special halftone methods Using these methods different colored dots of ink are...

Страница 73: ...colored inks to create the appearance of intermediate colors By randomly placing dots the printer can achieve excellent colors and subtle color gradations This method is best suited for printing documents that contain finely detailed graphics or photographic images Using diffusion slows the application release time because a larger more complex page is generated by the software This type of page r...

Страница 74: ...ext to the Monitor Type setting you can select one of these options from the drop down list If your monitor is not listed select Other or try different monitor selections until you find one that best reproduces the color on your screen Intensity If you selected Black and White Grayscale or Color for the Print Color option you can adjust the Intensity of the printed image You click on the arrows to...

Страница 75: ...m the File menu 3 Select the Canon BJC 70 as your printer and select Setup 4 Make any adjustments as appropriate for printing your document and select OK 5 Select OK to close the Printer Setup window 6 Choose Print from the File menu 7 After making any necessary changes to the printing parameters select OK to start the print job N It s a good idea to turn off the Print Manager if you are feeding p...

Страница 76: ...mode that allows it to interpret and translate only 256 colors this decreases the amount of time your computer needs to compute information and therefore increases your printing speed For quick color printing In the BJC 70 printer driver for Windows choose the following settings in the Printer Setup box These selections allow the printer driver to interpret and translate 256 colors which will incr...

Страница 77: ...int Color box For full spectrum printing In the BJC 70 printer driver for Windows choose one of the following configurations in the Printer Setup dialog box These settings allow the printer driver to interpret and translate up to 16 7 million colors However your print speed will be slower than with other settings 1 From your application or from the Printer Control Panel select Setup 2 In the Canon...

Страница 78: ...ptions dialog box choose Diffusion only when printing final output or photographic images Choosing Pattern1 or Pattern2 allows documents to print as much as 20 faster because the computer does not need to compute to best possible position for each dot Free up your memory Use only one software program at a time and unload any screen saving utilities or programs stored in Windows background this fre...

Страница 79: ...ne Results The fastest B W Black White High speed Only Pattern 1 Uses less ink output possible 180x180 dpi available Output quality is draft quality Fast letter quality Black White Normal Only Pattern 1 Slightly slower than high output available speed Quality is not optimized for photo and graphics Fast B W photo Grayscale Normal Diffusion Slower than B W but graph and graphic 360x360 dpi better g...

Страница 80: ...er when it has the time and memory available to do so Because most of the time it takes to print is actually the processing time needed for the computer to prepare the print file background printing does not usually give you any real advantage Foreground printing If the Print Manager is not active turned off the print file that your application and printer driver create is sent directly to the pri...

Страница 81: ...cting a Printer Driver The installation programs for most applications offer a list of printer drivers from which to choose If the Canon BJC 70 is on the list select it This will give you the fullest range of features If the BJC 70 is not on the list select a printer that will have nearly the same operating capabilities as the BJC 70 N Software developers continuously create printer drivers If you...

Страница 82: ...ware commands for all the standard printer functions through the application programs This includes bold or double strike printing underlining superscripts subscripts margin control line spacing control and graphics Selecting a Printer Control Mode Your printer has three Control modes BJ mode which emulates the IBM Proprinter X24E Epson LQ mode which emulates the Epson LQ 2550 printer Canon Extend...

Страница 83: ... PS 10 cpi 12 cpi 15 cpi 17 cpi 20 cpi PS Draft available 10 cpi 12 cpi 17 cpi PS 10 cpi 12 cpi 15 cpi in HS mode only 17 cpi 20 cpi PS Roman 10 cpi 12 cpi 17 cpi PS 10 cpi 12 cpi 15 cpi 17 cpi 20 cpi PS Script 10 cpi 12 cpi 17 cpi PS 10 cpi 12 cpi 15 cpi 17 cpi 20 cpi PS The following table lists the print styles that are available in each Control mode Printer control mode Typeface BJ mode Epson ...

Страница 84: ...nderlining Most software programs automatically send control codes and ESCape sequences to the printer However some applications may require you to supply the commands How you enter the control codes and ESCape sequences depends on your software program Your software program may require you to enter the codes and sequences in a specific format such as decimal rather than hexadecimal For example yo...

Страница 85: ...nd money by previewing your document in color before you print You can use the Color Advisor with the following software applications Microsoft Excel 5 0 PowerPoint 4 0 Word 6 0 Lotus AmiPro 3 1 Freelance Graphics 2 1 Lotus 1 2 3 version 5 0 WordPerfect Presentations 2 0 Quattro Pro 5 0 WordPerfect 6 0 The Color Advisor may work with other software applications however the applications listed abov...

Страница 86: ...ys the Printing dialog box and then displays the Color Advisor dialog box The Color Advisor dialog box shows your current document in the document viewing area The Color Advisor Dialog Box When you enable the Color Advisor the Color Advisor dialog box appears whenever you select OK from within the Print dialog box PAINT BOX OBJECTIVE BUTTONS DOCUMENT VIEWING AREA COMMAND BUTTONS DOCUMENT TYPE MENU...

Страница 87: ...document you are producing which determines how Paint Box colors are automatically applied Command buttons Allow you to control the Color Advisor and print your document these buttons include UNDO REDO PRINT CANCEL TEST and HELP Paint Box Allows you to select from a set of colors defined by the objectives you specify You can also add or change colors in the Paint Box by accessing the Color Palette...

Страница 88: ... the Color Advisor keeps the brush pattern used in the original document provided a non null brush was used If you click on the same highlighted object a second time without moving the mouse the Color Advisor colors the object s outline and removes the color from the object itself When text and objects are stacked on top of each other the Color Advisor scrolls through the objects each time you cli...

Страница 89: ...poster or presentation The Color Advisor applies its automatic algorithm to color your document You can select any document types that you have previously defined see page 81 for details The Color Advisor also includes several document types for common applications such as Microsoft Award Wizard Defining the Objectives of Your Document By defining objectives from the supplied lists you allow the C...

Страница 90: ...yle that identifies the tone and image you want your document to convey The following choices are available None Happy Conservative Somber Earthy Attention getting Motivational Elegant Fun 3 Select Occasion to access its drop down list box Select a special occasion related to your document The following choices are available None Christmas Easter Valentines Day St Patrick s Day 4th of July Thanksg...

Страница 91: ...e document type 2 Enter the name for your new document type and select OK If you enter a name that is already in use you can choose to replace the existing document type with the new one or cancel the operation You cannot use the names associated with the Color Advisor templates Once you create a document type you can select it later when printing similar documents Selecting and Applying Colors Yo...

Страница 92: ...y accessing the Color Palette pop up window or the Color Picker dialog box To access the Color Palette pop up window move the cursor over one of the accent color buttons or over the main color and press the right mouse button Select your replacement color from the Color Palette pop up window To access the Color Picker dialog box move the cursor over one of the accent color buttons or over the main...

Страница 93: ... to display full size release the button After you have selected the Zoom toggle button you can use the Zoom scroll bar to move various portions of the document into view The zoom scroll bar is located in the lower right corner of the screen Click on the four arrows to move around the page Using the Color Advisor Command Buttons The Color Advisor provides several command buttons Cancels each succe...

Страница 94: ...84 Using the Color Advisor Chapter 5 ...

Страница 95: ...r example your word processing program tells the printer what typeface to use when to load a sheet of paper or when to perform a line feed If for some reason your application program does not perform these basic functions you can control them using the printer s operator panel Also if you print from MS DOS software applications you can select all printer settings from the operator panel However an...

Страница 96: ...e printer Ready to print When you turn on the printer and it is ready to start printing the LCD display shows you the current modes Receiving data from the computer When the printer receives data from the computer the Data indicator starts blinking and the printer starts printing The display looks similar to this ...

Страница 97: ...this You can select Menu mode only when the printer is not receiving data and the Data indicator symbol is off Printing is disabled If a printing problem occurs such as a paper jam and printing is disabled the operator panel shows the cause of the problem The letter E C or F and a number are displayed alternately in the lower right corner of the display See Chapter 8 Troubleshooting for details Us...

Страница 98: ... button to load the first sheet of paper to its top of form N If you are running an application program you do not need to perform this step The application will tell you when to load paper into the printer If you are printing in One half Reduction mode and the paper is positioned in the top half of the page pressing FF advances the paper to the center of the page Ejecting Paper When you want to e...

Страница 99: ...utput This mode is the default Eco mode Economy mode uses the smallest amount of ink possible while printing This mode uses half the amount of ink used in HQ mode Economy mode is useful for draft printing Fine mode Set the printer for Fine mode when printing on transparency film when printing grayscale images or for printing clear and distinct color images This mode is also useful for printing cle...

Страница 100: ...cuments on regular paper You can reduce the printer s output to two thirds or one half of its full size Two thirds Reduction Mode In Two thirds Reduction mode the printer automatically sets the print dimensions as follows Top margin 0 32 inch Left margin 0 35 inch Print width max 7 8 inches When using Reduction mode you must select the correct paper size within your application In the example abov...

Страница 101: ...dimensions as follows Top margin 0 12 inch Left margin 0 85 inch Print width max 6 8 inches When using Reduction mode you must select the correct paper size within your application In the example above you would specify a paper size of 15 x 11 inches in your application Be sure to account for your margins Using the Operator Panel ...

Страница 102: ...ible with Reduction mode To select the reduction mode follow these steps 1 Press the MENU button once The printer beeps once when it enters Menu mode 2 Press the MENU button again The display shows the possible Reduction modes 3 Press the button to select the desired Reduction mode 4 When the desired Reduction mode is blinking press the ON LINE button The ON LINE light comes on Printing in the sel...

Страница 103: ...LQ mode the printer emulates the Epson LQ printers To set the printer s Control mode follow these steps 1 Press the MENU button once The printer beeps once when it enters Menu mode 2 Press the MENU button two more times The display shows the two control modes 3 Press the button to select the desired control mode 4 When the desired Control mode is blinking press the ON LINE button The ON LINE light...

Страница 104: ...ton three more times The number 1 blinks in the lower right corner of the display 3 Press the button to select the number that corresponds to the font you wish to use If you hold the button down the numbers are automatically displayed in sequence The font names and corresponding numbers appear below the display For example to use the Script font select number 4 4 When the desired font is blinking ...

Страница 105: ...r When you enable the Low ink warning function which is FUNCTION 1A you must set the printer s ink gauge You set the printer s ink gauge whenever you install a new BJ cartridge or a new ink tank You do not reset the ink gauge when you switch between the BC 10 and BC 11 BJ cartridges N The Low ink warning function does not work with the cartridge you installed when you first set up the printer You ...

Страница 106: ...nter that a new color ink tank is installed and resets the color ink gauge N Always reset the ink gauge after installing a new BJ cartridge or a new ink tank If you do not perform this operation the Low ink warning will not operate properly The printer automatically estimates the amount of remaining ink by counting the number of ink ejections When the printer runs low on black or color ink the Bk ...

Страница 107: ...Bubble Jet Printer and to avoid damage to your printer and harm to you or others Set the printer on a stable surface Do not use an angled printer stand Do not attempt to pick up the printer by the paper support Keep the front cover closed when printing Do not set anything on top of the printer Make sure the power is off any time you connect or disconnect the AC adapter or interface cable Do not mo...

Страница 108: ...ink tanks with the BC 11 Color BJ cartridge Never touch the print head on the BJ cartridge or attempt to clean it with a cloth For best printing quality use a bond paper with a cotton fiber content for example 25 cotton bond paper Use only the AC adapter that comes with the printer Always turn off the printer before unplugging the AC adapter this allows the print head to return to the home positio...

Страница 109: ... position all the way to the right 2 Turn off the printer and unplug the AC adapter 3 Open the front cover 4 Clean inside the printer Use a soft cloth slightly moistened with water to remove any ink mist or paper debris Do not use any oil or cleanser inside the printer Do not use paper products such as paper towels or tissues to clean the inside of the printer They may leave paper particles inside...

Страница 110: ...nter 6 Clean the exterior of the printer Use a soft cloth moistened with water Clean any smudges or dust Do not clean the exterior of the printer with volatile liquids such as thinners benzine or any spray type or chemical cleaners doing so will damage the surface of the printer Do not submerge the printer in water PLATEN ...

Страница 111: ...nds Extensive cleaning for severe print quality problems This procedure takes about one minute and uses more ink than quick cleaning Therefore use this procedure only when the quick cleaning procedure does not improve your print quality Starting Print Head Cleaning To start print head cleaning follow these steps 1 Make sure the printer is turned on and on line 2 To start the quick cleaning procedu...

Страница 112: ... than when you are printing text only You may need to replace the BJ cartridge or an ink tank when any of the following conditions exist Your printed output is not crisp and clear and there are gaps in the characters missing dots even after you have cleaned the print head once or twice using the quick cleaning procedure You have been using the BJ cartridge or ink tank for over six months If you ar...

Страница 113: ...ts home position right side of the printer when you are not using the printer Leaving it out of its home position will cause the print head to dry out Perform the print head cleaning when your print quality is not satisfactory See page 101 for instructions Replace a BJ cartridge when the print quality does not improve after one or two extensive print head cleanings Replace an ink tank when the pri...

Страница 114: ...stall it Do not remove a BJ cartridge or an ink tank unless you need to replace it Do not vigorously shake a BJ cartridge or an ink tank while handling it Do not attempt to disassemble or refill an ink tank Do not stick anything into the opening on an ink tank C If spilled the ink is very difficult to clean Therefore always follow these precautions and carefully handle the ink cartridges N The ink...

Страница 115: ...s more frequently Ink tanks continually run out of ink If your ink tanks seem to run out of ink before you think they should make sure you are following these guidelines Make sure you turn off the printer only when the cartridge holder is in the home position When in the home position the BJ cartridge is capped this protects the print head nozzles and ink tanks from damage or drying out Only trans...

Страница 116: ...while providing correct color matching with the printer driver It must be environmentally friendly Canon has more engineers dedicated to providing the best results for output on Bubble Jet printers than any other organization Canon does not dissuade you from using ink made by third party suppliers However we specifically design and warranty our products for our inks only Canon cannot guarantee the...

Страница 117: ...to color printing or vice versa You only need to replace a BJ cartridge if for some reason the print head becomes damaged see Appendix A Specifications for cartridge life expectancy If an ink tank is out of ink see the next section for instructions on how to replace it To replace a BJ cartridge follow these steps 1 Make sure paper support is open and the power is on 2 Press and hold the CARTRIDGE ...

Страница 118: ...inter Chapter 7 4 Press the green tab on the front left edge of the cartridge holder This releases the BJ cartridge 5 Lift the cartridge out of the printer The Color and or Bk indicators disappear from the display GREEN TAB ...

Страница 119: ... you are switching cartridges you must store the cartridge you are removing in the BJ cartridge container 7 If installing a new BJ cartridge take it out of its protective packaging Peel off the protective foil 8 Remove the protective material from the BJ cartridge Lift off the orange cap from the print head Then remove the orange tape Maintaining the Printer ...

Страница 120: ...over Lift up and gently press the cover into place 11 If you have enabled the Low ink warning function FUNCTION 1A you must reset the ink gauge See page 95 for details 12 Press the CARTRIDGE button The cartridge holder moves to the home position on the right side If you installed the BC 10 cartridge make sure that Bk indicator appears on the display If you installed the BC 11 cartridge make sure t...

Страница 121: ...e in the printer when replacing an ink tank 1 Make sure the paper support is open and the power is on 2 Press and hold the CARTRIDGE button until the ON LINE light starts to blink The cartridge holder moves to the center of the printer 3 Open the front cover 4 Remove the empty ink tank Press in on the tab on the ink tank to release it Then lift the ink tank up and out of the BJ cartridge Dispose o...

Страница 122: ...112 Maintaining the Printer Chapter 7 5 Take the new ink tank out of its bag Then remove the orange protection cap 6 Carefully slide the new ink tank into the empty slot on the BJ cartridge ...

Страница 123: ...auge See page 95 for details 11 Press the CARTRIDGE button The cartridge holder moves to the home position on the right The ON LINE light stops blinking and turns off Make sure the Color and or Bk indicator turns on N If you are not satisfied with the print quality after replacing an ink tank clean the print head See Cleaning the Print Head on page 101 If after installing a new ink tank the printe...

Страница 124: ... feeder 3 Disconnect the interface cable and the AC adapter from the printer 4 If you are using the optional battery pack remove the pack along with the attachment case 5 Make sure that the front cover and paper support are closed 6 Place the printer and any accessories in their original packing materials C Do not remove the BJ cartridge or an ink tank while transporting or storing the printer Oth...

Страница 125: ...e order listed The following list shows the problems covered here Check List Problem See page Errors Indicated on the Display 118 Warnings 119 Recoverable Errors 120 Service Call Errors 120 Operational Problems 121 No power reaching printer 121 Data from computer is not printed 122 BJ cartridge moves ink does not appear 122 Printer suspends print after every line is printed 122 Overall printing is...

Страница 126: ...aper jams occur 130 Print Quality Problems 131 Print is not clear 131 Splashed dots 131 Output appears jagged 131 White streaks or missing dots 132 Blurred or smudged ink 133 Paper edge is soiled with ink 133 Color Printing Problems 134 Printer prints only in black 134 Colors are broken or uneven 134 Colors print incorrectly 135 Colors are missing 135 Printing is slow in color mode 135 Colors in a...

Страница 127: ...ut the text does not 142 When printing large characters above 48 pt text is missing within words 142 Print Manager problems occur 143 Clearing Paper Jams 144 If you have a problem with your printer and you cannot resolve it by referring to the information in this chapter contact the Canon help desk at 1 800 423 2366 U S A or 1 800 263 1121 Canada The staff at the help desk is trained in the techni...

Страница 128: ...abled A short buzzer sounds twice C and a number are displayed alternately If the Bk or Color indicator starts to blink the printer is running low on ink Recoverable errors The printer is unable to continue printing without you making an adjustment A short buzzer sounds twice E and a number are displayed alternately Service call errors The printer may have an unrecoverable error that needs servici...

Страница 129: ...to set your printer back on line If you neglect to press the CARTRIDGE button when you change a BJ cartridge or an ink tank the printer returns the cartridge holder to its home position automatically in order to prevent the print head from drying out The printer notifies you that this has occurred by alternately flashing C and 6 in the display Blinking Bk or Color Ink low notice If the Bk indicato...

Страница 130: ...dge is installed If the cartridge is not installed install one If installed remove it and try installing it again See Installing a BJ Cartridge on page 16 or Replacing the BJ Cartridge on page 107 for instructions on installing cartridges Blinking F and C Low battery error The printer can no longer operate on battery power Turn off the printer and plug the AC adapter or the universal adapter into ...

Страница 131: ...ized dealer Operational Problems If you are having problems with the printer check the problems and solutions listed in the following table Problem Cause Solution No power reaching The printer may not be Hold down the POWER printer turned on printer button until the printer beeps The printer may not be Make sure the AC adapter securely plugged into the is plugged securely into the AC adapter print...

Страница 132: ...ory parallel port is set to LPT1 Your computer should have a setup program that allows you to check the CMOS settings BJ cartridge moves The BJ cartridge or an ink Make sure the BJ cartridge ink does not appear tank may not be installed and its ink tank s are properly properly installed The nozzle on the BJ Perform the extensive print cartridge may be clogged head cleaning procedure described on p...

Страница 133: ...protection mode and slows down in order to cool the print head You can stop your print operation and wait several minutes to allow the printer to cool Then start your print operation again Overall printing is slow The Print Manager may Make sure the Print Manager from Windows be turned on is turned off Print options may be too In the Windows driver or complex your software application set all prin...

Страница 134: ...pter 9 Customizing the Printer for details The printer driver may not Make sure you selected the be correct correct printer driver in your software Printer control mode may Check that the printer not match the printer device control mode BJ or Epson LQ matches the printer driver you selected Previous software settings Check that the printer was may not be cleared cleared of the previous software s...

Страница 135: ...ze paper set it to OFF For envelopes set it to OFF For A4 size paper set it to ON Printout does not match Paper size selected in Make sure the paper size you paper size driver may be incorrect select within your printer driver matches the orientation in which you load the paper in the printer Paper width selected in Make sure the width of the driver may be incorrect paper on which you are printing...

Страница 136: ...op and bottom incorrect margin settings within your software application Check the top margin setting determined by FUNCTIONs 4 and 5 If the printer is printing too few lines make the top margin more narrow If the printer is printing too many lines make the top margin wider Paper may not be loaded Make sure your paper is properly loaded correctly NOTE If your application requires 66 lines per page...

Страница 137: ...Printout curls Your page may include a Remove the printout dense amount of ink immediately and let it dry then roll it in the direction opposite to the curl Computer indicates A device time out occurs Make sure the printer is device time out when your computer sends turned on and on line data to the printer but the printer does not respond Check that the printer s The printer may be off interface ...

Страница 138: ...the sheet feeder printer too many sheets does not contain too much paper Paper may not be inserted Make sure paper is correctly inserted all the way into the sheet feeder Single sheets may not be When manually loading feeding correctly paper be sure to insert a single sheet of paper all the way into the sheet feeder If the paper is not inserted far enough the printer cannot load it Paper is loaded...

Страница 139: ...d in the sheet feeder Make sure you are loading paper that matches the specifications of this printer See Appendix A Specifications for details Envelopes do not load Envelopes may not be Make sure the envelopes are loaded correctly loaded properly The top of the envelope goes in first The flap is toward the sheet feeder The right side of the envelope is aligned against the right side of the sheet ...

Страница 140: ... high temperature Paper does not eject Your software application Press the ON LINE button after printing may not be telling the printer to set the printer off line to eject the paper after printing Press and hold the FF button for one second to eject the paper To resume printing press the ON LINE button Repeated paper jams The paper you are using Fan the paper before stacking occur may be causing ...

Страница 141: ...er side You may be printing in Change to HQ mode Economy mode Economy mode uses half the ink of HQ mode and your print may look faint The print head nozzles may Clean the print head see be clogged page 101 for details Splashed dots Print head nozzles may be Clean the print head see clogged with ink page 101 for details Output appears jagged The resolution selected via Check your software printer d...

Страница 142: ...nks If there is not any liquid ink in an ink tank replace it with a new one BJ cartridge may be Make sure the BJ cartridge installed incorrectly and or ink tanks are installed correctly The print medium being Use only print media used may not be acceptable specified in the Selecting Paper Types section on page 35 The resolution set in the When printing in Epson LQ printer driver may be mode printi...

Страница 143: ...print medium being If your printout has ink used may not be acceptable stained areas try using Fine mode Use only print media specified in Selecting Paper Types on page 35 You may be printing on Paper has a right side for the wrong side of the sheet printing If the print quality is not as clear as you would like try turning the paper over and printing on the other side Paper edge is soiled The pla...

Страница 144: ... working properly the Color BJ cartridge and ink tanks are firing correctly If the ink tank is empty replace it The print head unit may Clean the print head need cleaning see page 101 for details Colors are broken or You may have paused the Make sure you did not set uneven printer the printer off line during the print job The print mode may be If you are printing high inappropriate density graphic...

Страница 145: ...test to make sure firing properly the BJ cartridge is firing correctly The print head may need to Clean the print head see be cleaned page 101 for details Printing is slow in Print Manager may be Make sure Print Manager is color mode turned on turned off Print options may be too Set all print options to their complex defaults Plain Paper Color mode Normal quality Pattern Halftone See Printing Spee...

Страница 146: ...nter the a lighter blue If you are not screen uses RGB color and using screen matching the BJC 70 uses CYMK decreasing the amount of color Due to the technology magenta by 30 produces a differences when cyan and royal blue magenta are mixed together blue prints dark blue or If you are just looking for a purple compared to the nice blue color try cyan It screen prints beautifully and fast and is av...

Страница 147: ...caused by printer not being ready to accept data Delete all stalled jobs make sure the printer is on line and try to print again If errors continue turn off the Print Manager Cannot print from file Printer may not be securely Check that the printer is menu connected to the computer correctly connected to the computer and that it is turned on If the problem still exists follow these steps 1 Open th...

Страница 148: ...ists go back to step 5 above and change the connection from LPT1 to LPT1 DOS Output is not as expected Printer driver may not be Make sure you have selected correct the Canon BJC 70 setting in the Printers dialog box or from the printer setting for your particular application For your Media Type try Coated Paper rather than Plain Paper Fonts do not print as Bitmapped fonts designed Make sure you i...

Страница 149: ...ick on Print Manager a dialog box appears 3 Select Close 4 Double click on the Program Manager 5 Select the Window option from the Program Manager s menu bar 6 Select the Main group from the Program Manager 7 Double click on the Control Panel 8 Double click on the Printers icon 9 Click on the box next to the Print Manager to add an X this turns on the Print Manager 10 Select the Canon BJC 70 11 Se...

Страница 150: ...inting without the color matching feature by choosing the Continue button in the message window There may not be enough Close all open Windows Windows resources applications and try to print available to load the again screen matching program Colors do not print in Printer driver may not be Make sure the printer driver WordPerfect 5 2 for set up is properly set up See Windows Chapter 4 Using the P...

Страница 151: ... the FUNCTION settings See Chapter 9 Customizing the Printer for details Error occurs during One or more visual basic Follow these steps Visual Guide installation applications are running 1 In Windows press and hold Ctrl and press Esc A task list dialog box appears 2 Highlight each task except Program Manager and select End Task 3 Now try to install the Visual Guide see page 25 DDEML DLL file is o...

Страница 152: ...ws and the BOX does not 5 2 or disabled 5 1 prints but your text does not print follow these steps 1 Select File 2 Select Preferences 3 Uncheck the Fast Graphic Printing option for the Windows Printer Driver If you are in WordPerfect 5 2 for Windows and the BOX prints but your text does not print follow these steps 1 Select File 2 Select Preferences 3 Check the Fast Graphic Printing option for the...

Страница 153: ...MS DOS prompt A list of statements should appear look for the statement that says TEMP C WINDOWS 3 If the statement exists verify that the directory exists by typing in the drive and directory location with the DIR command For example DIR C WINDOWS 4 If the FILE NOT FOUND message appears then one of the following has occurred You may have typed the path incorrectly make sure the path is correct Th...

Страница 154: ...paper support 2 Gently pull the paper out with one hand while holding the printer in place with the other hand If the leading edge of the jammed sheet of paper has not yet emerged from the exit slot pull the paper out from the sheet feeder while pressing down on the button on the right side of the sheet feeder If the leading edge of the jammed sheet is coming out of the paper exit slot pull the pa...

Страница 155: ... smeared Clean the platen as described in Cleaning the Printer on page 99 If you are having repeated paper jams you may be loading the paper improperly or using the wrong kind of paper When you load a stack of plain paper fan the stack of paper before loading it in the sheet feeder This will keep the sheets of paper from sticking together Make sure that the paper you are using matches the paper sp...

Страница 156: ...146 Troubleshooting Chapter 8 ...

Страница 157: ...ers Make sure the printer s settings match the requirements of your software application If you have a unique printing requirement you can customize the printer by changing the FUNCTION settings as described in this chapter Changing the FUNCTION Settings Follow these steps to change the FUNCTION settings 1 Press the MENU button once The printer beeps once when it enters Menu mode 2 Press the MENU ...

Страница 158: ...eady to print with the new settings Verifying the Current Settings You can print out the printer settings in each printer control mode This is an easy way to check the settings To print a listing of the current printer settings follow these steps 1 Make sure that paper is loaded in the sheet feeder 2 Press and hold the MENU button until the printer beeps twice The word FONT disappears and the numb...

Страница 159: ... Factory Defaults You can return the printer s settings to their factory defaults at any time Follow these steps 1 Make sure that the printer s power is on 2 Press and hold down both the ON LINE and CLEANING buttons until the printer beeps All items in the display appear for a moment the same way as when you turned on the printer Then the printer s settings return to their factory default settings...

Страница 160: ...op margin first print line Bottom margin page length First print line 0 12 inch 3 mm Page length 11 inches 279 mm Horizontal margins Left margin 0 Right margin maximum print width 8 inches 203 2 mm Horizontal print position Letter 0 26 inch 6 4 mm Print direction Bidirectional Print quality High quality HQ mode Print media Plain paper Font typeface Courier Character set Character Set 1 Alternate G...

Страница 161: ...gs described in the rest of this chapter FUNCTION Settings The FUNCTION settings control various printer functions such as the page length and character set you want to use The printer functions defined by the FUNCTION settings are determined by the printer control mode The printer has three control modes BJ mode which emulates the IBM Proprinter X24E Epson LQ mode which emulates the Epson LQ prin...

Страница 162: ... return CR LF only 12 Alternate Graphics Disabled Enabled Mode AGM 13 Not used 14 Character set Set 1 Set 2 15 18 Code page See following descriptions 19 Automatic Disabled Enabled emulation switching mode 1A Low ink warning Disabled Enabled FUNCTION 1 Horizontal print position Use this FUNCTION setting to change the horizontal print position according to the size of your paper If you are using le...

Страница 163: ...inter s internal fonts Smoothing is especially effective for printing double height double width italic characters and combinations of these characters FUNCTION 7 Automatic power off mode The printer is idle when it receives no data and no instructions from the operator panel This FUNCTION setting allows you to configure your printer to turn itself off automatically if it is continuously idle for ...

Страница 164: ...er performs a normal line feed LF only Set this FUNCTION to ON if you want the printer to perform a carriage return after each line feed LF CR FUNCTION 12 Alternate graphics mode Set this FUNCTION to ON to enable Alternate Graphics Mode AGM In this mode the printer accepts high resolution 24 dot all points addressable APA graphics commands similar to those used with conventional 24 pin printers FU...

Страница 165: ...atic emulation mode is applicable for MS DOS applications only When you are using Windows the BJC 70 printer driver for Windows selects the appropriate control mode regardless of the FUNCTION settings N If the printer does not seem to be switching between BJ mode and Epson LQ mode disable this FUNCTION and set the operator panel to match your application s printer driver If you are using a printer...

Страница 166: ... 153 6 Smoothing mode 360 dpi 720 dpi see page 153 7 Automatic power off Disabled Enabled see page 153 8 Font typeface lock Disabled Enabled mode see page 153 9 Input download 26 KB 0 KB 3 KB 23 KB buffer see page 153 10 Automatic line Carriage return CR with LF feed LF CR only see page 154 11 13 International See following descriptions character set 14 Character set Italics Graphics 15 18 Code pa...

Страница 167: ... OFF Sweden ON OFF ON Italy ON ON OFF Spain ON ON ON FUNCTION 14 Character set When this FUNCTION is OFF which is the default factory setting the printer uses the Epson Italics character set which includes italic characters When this FUNCTION is ON the printer uses the Epson Graphics character set which is the same as the MS DOS code page 437 this character set includes symbols lines corners and E...

Страница 168: ...158 Customizing the Printer Chapter 9 ...

Страница 169: ...s Before using a new battery pack charge it as described later in this chapter Use only the Canon NB 300 rechargeable battery pack with the BJC 70 Do not attempt to disassemble a battery pack or the battery case Follow local regulations when disposing of a used battery pack Do not dispose of a battery pack where it may come in contact with fire Keep foreign objects out of the battery compartment D...

Страница 170: ...RINTER BATTERY SWITCH TURNS ON THE BATTERY PACK SWITCH IS AUTOMATICALLY TURNED ON WHEN YOU OPEN THE PAPER SUPPORT MOUNTING SCREW ATTACHES THE BATTERY CASE TO THE PRINTER BATTERY PACK COMPARTMENT HOLDS THE BATTERY PACK POWER CONNECTOR ATTACHES TO THE PRINTER S AC POWER RECEPTACLE CHARGE LIGHT BLINKS WHILE THE BATTERY PACK IS CHARGING REFRESH SWITCH SELECTS BETWEEN CHARGING AND DISCHARGING THE BATTE...

Страница 171: ...nd the interface cable from the printer 3 Turn the printer over so the bottom of the printer is facing up 4 With the battery and interface cable compartments facing up connect the battery case to the printer Fit the power connector on the battery case into the AC adapter receptacle on the printer Fit the mounting screw on the battery case into its opening on the back of the printer Installing Usin...

Страница 172: ...6 Insert the battery pack into the battery pack compartment The tab on the upper right side of the battery fits into the slot on the upper right side of the compartment 7 With the battery case towards you press down on the left side of the battery pack until it clicks into place On the left side of the battery pack is a latch that clicks into place ...

Страница 173: ... charges whenever the printer is idle whether or not it is turned on N Always charge a new battery pack A new battery pack is not charged It takes approximately 10 hours to charge a new battery or a fully discharged battery With a fully charged battery pack you may be able to print up to 200 pages 1500 characters page without the use of AC power The actual printing time depends on the complexity o...

Страница 174: ...e steps 1 Attach the connector end of the AC adapter into the AC power receptacle on the back of the battery case 2 Plug the other end of the AC adapter into an electrical outlet The CHARGE light blinks as the battery pack charges When the battery is fully charged the CHARGE light turns off ...

Страница 175: ...Attach the parallel connector to connect the printer to the host computer Open the interface cover and connect the parallel cable Align the cable connector with the printer s interface port so the shapes match Lift the back of the battery case and printer if necessary Gently press the cable connector into the port Secure the cable connector by snapping the two wire clips located on the printer int...

Страница 176: ...paper support This turns on the battery switch so the printer can receive power from the battery pack 5 Start your print operations When not printing close the paper support When the paper support is open the battery switch is turned on and the printer is receiving power from the battery pack ...

Страница 177: ...he battery becomes completely discharged the printer beeps for about five seconds displays F and C alternately and stops printing Any data that has not printed is lost Press the POWER button to turn off the printer To continue printing make sure the printer is turned off and attach the AC adapter to supply power Discharging the Battery Pack It s a good idea to let the battery pack completely disch...

Страница 178: ...ght blinks during the discharge process This process takes about 10 hours When the battery pack is completely discharged the CHARGE light begins blinking as the battery pack automatically starts recharging N You can use the printer while the battery pack is discharging ...

Страница 179: ...n the battery pack latch and lift up on the battery pack 3 Lift the battery pack out of the battery compartment You can now install another fully charged battery pack or remove the battery case from the printer Removing the Battery Case To remove the battery case follow these steps 1 Make sure the printer is turned off and the paper support is closed 2 Make sure the AC adapter and the parallel int...

Страница 180: ...170 Installing and Using the Battery Pack Chapter 10 4 Turn the thumbwheel to the left toward the mark to loosen the battery case from the printer 5 Disconnect the battery case from the printer ...

Страница 181: ...1 in Legal 8 5 in 14 in A4 210 mm 297 mm U S Commercial number 10 envelope 9 5 in 4 1 in European DL envelope 220 mm 110 mm Paper Type Plain paper Coated paper Canon Coated Paper LC 101 OHP film Canon Transparencies CF 102 BPF film Canon Back Print Film BF 102 Envelopes Commercial number 10 or European DL Paper Weight 17 to 28 lb 64 to 105 g m2 with automatic feed Print Speed BC 10 Black BJ cartri...

Страница 182: ...The shaded portion in the following figure shows the printing area for papers Recommended Printing Area Letter size Legal size A4 size a 8 5 in a 8 5 in a 210 mm b 0 25 in b 0 25 in b 3 4 mm c 11 0 in c 14 0 in c 297 mm d 0 87 in d 0 87 in d 22 mm e 0 87 in e 0 87 in e 22 mm Possible Printing Area Letter size Legal size A4 size a 8 5 in a 8 5 in a 210 mm b 0 25 in b 0 25 in b 3 4 mm c 11 0 in c 14...

Страница 183: ...mm e 0 87 in e 22 mm f 0 87 in f 22 mm Possible Printing Area U S Commercial number 10 European DL a 9 5 in a 220 mm b 0 25 in b 6 4 mm c 1 2 in c 10 4 mm d 4 1 in d 110 mm e 0 12 in e 3 0 mm f 0 12 in f 3 0 mm Resident Printer Control Modes BJ mode IBM Proprinter X24E emulation Epson LQ mode Epson LQ 2550 emulation Canon Extended mode Line Feed Pitch BJ mode 1 6 1 8 n 60 n 72 n 180 n 216 and n 36...

Страница 184: ...863 864 865 and 869 TrueType Typefaces American Text BT Americana Bold BT Broadway BT Charter Black BT Charter Black Italic BT Charter BT Charter Italic BT Cloister Black BT Cooper Black BT Dom Casual BT English 157 BT Fraktur BT Impress BT Informal 011 BT Poster Bodoni BT Raleigh Demi Bold BT Schadow Black Condensed BT Seagull Heavy BT Staccato 555 BT UMBRA BT Maximum Number of Characters per Lin...

Страница 185: ...roportional spacing Ps Varies Graphic Image Print Data Format Vertical 8 24 and or 48 dot format Resolution Horizontal 60 120 180 240 or 360 dpi and 720 dpi 720 dpi in Smoothing mode only Buffer BJ mode Input buffer 35 KB or 3 KB Download buffer 0 KB or 32 KB LQ mode Input buffer 26 KB or 3 KB Download buffer 0 KB or 23 KB Buffer size in parenthesis automatic emulation switching mode Interface 8 b...

Страница 186: ...eld BC 11 Black ink tank Approximately 30 pages at 7 5 coverage or 45 pages at 5 coverage BC 11 Color ink tank Approximately 40 pages at 7 5 coverage Ink Contents Glycerine 56 81 5 Isopropyl alcohol 67 63 0 Ethylene glycol 107 21 1 Acoustic Noise Level Per ISO 9296 Under 45 dB A Operating Environment Temperature 41 F to 95 F 5 C to 35 C Humidity 10 to 90 RH no condensation Storing Environment Temp...

Страница 187: ... 32 in 90 3 x 49 6 x 33 mm Weight 270 g Voltage 12 VDC Maximum print capacity Approximately 200 sheets 1500 characters page Charging time About 10 hours Battery Case Size 11 8 in 300 mm W x 2 16 in 54 03 mm D x 2 2 in 57 mm H Weight 240 g Input voltage 13 VDC Output voltage 13 VDC Specifications ...

Страница 188: ...178 Specifications Appendix A ...

Страница 189: ...non s answers to some frequently asked questions about using software packages with our printers The information is presented in alphabetical order by software application Printing Envelopes in Microsoft Windows AmiPro 3 0 To print envelopes in AmiPro 3 0 follow these steps 1 From within AmiPro select the Print envelope icon 2 Select the number 10 envelope 3 Click on OPTIONS 4 Click on ADJUST 5 Mo...

Страница 190: ...nu choose New 9 In the dialog box select Start from scratch and Full page 10 When prompted to save your changes choose NO 11 In the new document from the Edit menu choose Paste objects 12 Drag the group to a position 0 5 inch from the top of the page 13 On the printer move the paper selection lever to the envelope position this is the front position 14 On the printer set the paper thickness lever ...

Страница 191: ...e 8 Start Microsoft Publisher 9 Select and run the Envelope Page Wizard design assistant 10 From the Envelope Page Wizard select the options you want 11 IMPORTANT Do not at any time choose Print setup from the File menu or from the Page setup If you do the printer driver resets Orientation to Landscape and will not allow you to change it back If this happens you must run the Page Wizard again 12 P...

Страница 192: ...box 1 Start Word for Windows 2 0 if necessary 2 From the top menu bar choose File and then Open 3 In the Open File dialog box select Newmacro doc in the WINWORD directory and choose OK 4 When the Macro Name dialog box appears select SetPrinterHeuristic and choose Install 5 In the Install SetPrinterHeuristic to dialog box select Normal from the Template list and then select Tools from the Menu list...

Страница 193: ...ke sure the printer is ready for printing envelopes 6 From the button bar choose the Envelope Macro button The address appears in the Destination Address box 7 Choose the Print button WordPerfect WordPerfect 6 0 If you are using WordPerfect version 6 0 you need to define your envelope size using the Envelope Macro Button Follow these steps 1 Click on the Envelope Macro 2 Select Create New Definiti...

Страница 194: ...er or the Windows driver a prompt tells you that this paper size does not exist and asks if you want to add it 3 Choose Add 4 Select Portrait orientation and Continuous paper feed You see the Envelope Editor screen 5 Fill in the appropriate mailing address 6 Make sure the box for Print Envelopes is checked and the Select Envelope Size is 9 5 x 4 12 inches 7 You can also include a Return Address ch...

Страница 195: ... For Windows the default font is a Windows font You may want to select a TrueType font or another printer font 7 After selecting all your options choose OK If you are using the Windows driver you see this message Windows printer driver did not accept the requested paper size Document will print on paper size the printer did select 8 Choose OK to print the envelope If you are using the WordPerfect ...

Страница 196: ...d or change colors 3 After selecting the object click on the appropriate color in the color palette on the bottom of the screen The selected object automatically changes to this color Microsoft Excel With Microsoft Excel and the BJC 70 Color Bubble Jet Printer you can create powerful and professional spreadsheet and graph information In Microsoft Excel you can add colors and patterns to text the b...

Страница 197: ...nd then click on the graph 2 Click on the portion of the graph where you want to add or change colors For a pie chart click on one of the pieces of the pie For a bar chart select the bar you want to change 3 From the top menu bar select Format and then select Selected Data Point 4 Now select the Patterns folder tab 5 In the Area section of the Patterns dialog box you can change the color of the se...

Страница 198: ...u want to change 3 From the top menu bar select Format and then select Patterns 4 In the Area box you can change the pattern and foreground and background colors of the chart 5 Click OK to apply the pattern and colors to your chart Microsoft Word for Windows With Microsoft Word for Windows and the BJC 70 you can create interesting and professional documents and memos In Microsoft Word for Windows ...

Страница 199: ...nd highlight the text to which you want to add color 2 From the top menu select Format and then select Character 3 From the Character dialog box click on the arrow next to the Color option 4 From the Color drop down list box select the color you want for the highlighted text 5 Click on OK to apply the color to your text Application Notes ...

Страница 200: ...190 Application Notes Appendix B ...

Страница 201: ...a is received and the operator panel is not operated The function is active when FUNCTION 7 is ON B Bidirectional printing The ability of a printer to print both left to right and right to left See also Unidirectional printing BJ cartridge The printing mechanism that contains the print head unit and the ink tanks BJ mode The printer control mode in which the printer emulates the IBM Proprinter X24...

Страница 202: ... and Code Page 850 is Multilingual Commercial number 10 COM10 A common letter size of business envelope 9 5 x 4 1 inches in the United States Composite black The black color formed by mixing cyan yellow and magenta ink so that they appear almost black on a printout Condensed A text print mode that produces a reduced character size approximately 60 of the width of the original pitch The printer can...

Страница 203: ...ed on a page to produce a wide spectrum of colors Double high characters Characters that are twice as tall as the default characters Double strike One way your printer produces bold characters Using this method dots are placed slightly above the dots previously printed to form a character giving the character a thicker appearance To use the double strike feature your application package must suppo...

Страница 204: ...d numbers that provide instructions to the printer F Fixed pitch spacing Equal spacing for each character of the same typeface In printing a fixed pitch font each character whether narrow or wide takes up the same amount of space Fixed space font A font in which all characters take up the same amount of space An i takes as much space as a w Font A complete set of characters of the same size and st...

Страница 205: ...xamples are red green and violet I Ink jet printer A nonimpact printer that ejects ink onto paper to form characters This printer is a special type of ink jet printer called a Bubble Jet printer Ink tank The special type of ink cartridge housed by the BJ cartridge The BC 10 Black BJ cartridge houses one black ink tank The BC 11 Color BJ cartridge houses one black ink tank and one color ink tank th...

Страница 206: ...s L Landscape orientation Refers to printing across the length of the page as opposed to portrait orientation printing across the width of the page The term landscape is derived from pictures of the landscape which are usually horizontal in format Line feed A printer function that advances the paper one line Line weight The thickness of lines used in a graphic image or the stroke weight of text ch...

Страница 207: ... O Off line The printer s communication status in which you cannot transfer data from your computer to the printer In this mode you control the printer from the operator panel On line The printer s communication status in which it is being controlled by your computer and is ready to receive data Operator panel On this printer the panel containing the buttons used to control the printer and the var...

Страница 208: ...ext is printed using a 10 point font Portrait orientation Refers to printing across the width of the page letter style This is the opposite of landscape orientation which is printing across the length of the page Prestige One of the fonts resident in this printer This font which you can access in either BJ mode or Epson LQ mode can be printed in fixed pitch or using proportional spacing Print head...

Страница 209: ... each character This variable spacing between each character closes up awkward space and makes text easier to read PS Stands for proportionally spaced R RAM Random Access Memory Printer memory that is used for temporary storage of information you want to print and downloaded fonts Reset A way to clear printer errors turn the printer s power off and then back on again Resident font A font that is b...

Страница 210: ...ion an upright nonitalic font S Sans Serif font A font in which the characters do not have serifs as embellishments The Sans Serif font is available in Epson LQ mode only It can be printed either in fixed pitch or proportionally spaced Saturation The vividness or amount of a color See Intensity Serif Short lines crossing and embellishing the ends of a letter s main strokes Serif font A font in whi...

Страница 211: ...he use of black ink TrueType font The scalable font technology built into Microsoft Windows 3 1 It offers you the same font images both on computer displays and printer outputs Typeface The printed design of characters For instance Courier Script and Roman typefaces all print characters of different designs Typestyle Refers to how the typeface appears slanted italic or upright U Underscore A line ...

Страница 212: ...202 Glossary ...

Страница 213: ...54 emulation switching mode 150 152 155 156 175 line feed 150 152 154 156 power off 150 152 153 156 Avoiding spilling ink 104 B Back print film 35 36 171 BF 102 5 35 mode 57 Background printing 70 Banding 60 Battery case 159 examining 160 attaching 161 163 removing 169 170 specifications 177 Battery pack capacity 167 charging 159 compartment 160 162 169 disposing 159 guidelines 159 installing 159 ...

Страница 214: ...174 Centronics compatible parallel interface cable 10 15 CF 102 transparencies 5 35 See also Transparencies Character pitch 150 Character set 150 152 154 155 157 174 Set 1 150 154 174 Set 2 154 174 Characters per line 174 175 Charge capacity optimizing 167 CHARGE light battery case 160 164 168 Charging battery pack 163 164 time 177 Check list troubleshooting 115 117 Cleaning print head 101 102 pri...

Страница 215: ...or Advisor 76 77 moving around Color Advisor 83 printing 65 type Color Advisor 79 81 viewing area Color Advisor 76 77 Documentation and diskettes 10 using iii Dots per inch dpi 2 Double high typeface 73 Double wide typeface 73 Download buffer 150 154 156 175 Draft font 94 typeface 73 174 Drivers See Printer drivers E Eco mode See Economy mode Economy mode 60 89 172 174 Ejecting paper 88 Emphasized...

Страница 216: ...y mode 60 89 150 172 174 Home position 21 34 98 103 Horizontal margins 150 print position 152 156 tab stops 150 HQ mode See High Quality mode Humidity 176 I IBM character sets 174 Proprinter X24E printer 93 147 173 USA code page 150 154 155 Improving print speed Windows 68 Ink color 176 contents 176 gauge 95 high quality 2 low warning 95 96 150 152 155 156 using 106 Ink tanks 2 4 5 10 98 capacity ...

Страница 217: ...64 Monochrome printing quick 67 Mounting screw battery case 160 161 MS DOS applications 95 155 setting up 71 73 N NB 300 See Battery pack NiMH Battery Pack NB 300 See Battery pack NK 300 See Portable Kit Normal mode 60 Nozzle pattern 47 Number of characters per line 174 175 O Objective buttons Color Advisor 76 77 Objectives Color Advisor 79 81 Occasion Color Advisor 80 OHP film 5 See also Back pri...

Страница 218: ...2 150 option 60 problems 131 133 Print Setup option 54 Printer cleaning 99 100 compatibility software 74 connecting 15 customizing 147 157 dimensions 11 176 emulation 147 examining 12 13 features 2 3 30 31 guidelines 97 locating 11 maintaining 97 114 modes 85 problems 115 145 servicing 8 setting up 9 32 setup within Windows 54 70 specifications 171 177 status 85 storing 114 traveling 50 51 trouble...

Страница 219: ...3 94 174 Selecting control mode 93 font 94 location 11 paper types 35 36 print mode 89 90 printer control mode 72 73 printer driver 71 72 printer settings 54 69 printing options 55 61 Reduction mode 92 Selecting colors Color Advisor 81 82 software applications 186 189 Serial number 12 118 Service call errors 118 120 121 Servicing printer 8 Setting Color Advisor 81 Setting up MS DOS applications 71...

Страница 220: ...efined paper size 55 User s Manual iii 10 Using battery pack 159 170 BJC 70 Windows driver 28 Color Advisor 75 83 ink 106 low ink warning function 95 96 operator panel 85 96 printer 33 52 printer with battery pack 165 166 printer with software 53 73 reduction modes 90 92 Visual Guide 27 Windows Print Manager 69 70 V Verifying current settings 148 149 Vertical margins 150 tab stops 150 Visual Guide...

Страница 221: ...the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Do not make any changes or modifications to the equipment unless otherwise specified in the manual If such changes or modifications should be made you could be required to stop op...

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