Trouble?
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Additional Information
Trouble?
If you have a problem with your camcorder, refer to this checklist. Consult your dealer
or a Canon Service Center if the problem persists.
Power Source
Recording/Playback
Troubleshooting
Problem
Solution
• Camcorder will not turn on.
• The camcorder switches off
by itself.
• The disc compartment cover
will not open.
• LCD/viewfinder switches on
and off.
Battery pack is exhausted. Replace or charge the battery pack.
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Attach the battery pack correctly.
Battery pack will not charge.
Charge the battery pack in temperatures between 0 °C and
40 °C.
–
Battery packs become hot with use and may not charge. The
charging will start once the battery pack temperature is below
40 °C.
–
The battery pack is damaged. Use a different battery pack.
–
Problem
Solution
Buttons will not work.
Turn on the camcorder.
–
Load a disc.
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Abnormal characters appear on
the screen. The camcorder
does not operate properly.
Disconnect the power source and reconnect it after a short time.
If the problem still persists, disconnect the power source and
press the RESET button with a pointed item. Pressing the
RESET button resets all settings.
–
“
” flashes on the screen.
Load a disc.
22
“
” flashes on the screen.
Battery pack is exhausted. Replace or charge the battery pack.
19
The wireless
controller will not work.
Set [WL.REMOTE] to [ON].
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The battery of the wireless controller is exhausted. Replace the
battery.
21
Video noise appears on screen.
When using the camcorder in a room where a plasma TV is
located, keep a distance between the camcorder and the
plasma TV.
–
Video noise appears on the TV
screen.
When using the camcorder in a room where a TV is located,
keep a distance between the compact power adapter and the
power or antenna cables of the TV.
–
Even without a disc loaded,
when closing the disc
compartment cover a motor
sound can be heard.
The camcorder is checking if a disc is loaded or not. This is not a
malfunction.
–