Cannon imageRUNNER 550, Руководство по обслуживанию

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LPDJH5811(5

#8832933#
Service Guide
LPDJH5811(5

#8832933
Service Guide REV. 1 August 1999 Page iv
R. ADF Periodic Maintenance Items ................................................................................................................... 19
V. SERVICE POLICY ...........................................................................................................................20
A. Customer/Dealer Support................................................................................................................................ 20
B. Technical Support Division ............................................................................................................................ 20
C. Systems Support Division ............................................................................................................................... 21
1. Systems Support Division............................................................................................................................ 21
2. Internet / World Wide Web Access .............................................................................................................. 21
3. Multi-Line Bulletin Board Systems ............................................................................................................... 21
4. Automatic Document Retrieval Systems (Fax Back On Demand) ....................................................................... 21
5. Connectivity Support.................................................................................................................................... 22
D. Recommended Monthly Copy Volume........................................................................................................... 23
E. Warranty Conditions ....................................................................................................................................... 23
1. End User Warranty ...................................................................................................................................... 23
2. Warranty Administration Reduction Program (WARP)................................................................................. 23
F. Dealer Parts Support Program......................................................................................................................... 24
G. Return of Empty Toner Cartridge ................................................................................................................... 25
VI. SUGGESTED MAINTENANCE AGREEMENT ........................................................................26
A. Suggested Maintenance Agreement Rates ...................................................................................................... 26
B. Estimated Cost ................................................................................................................................................ 27
1. imageRUNNER 550..................................................................................................................................... 27
2. imageRUNNER 600..................................................................................................................................... 28
C. Annual Suggested Maintenance Agreement Rates For Optional Accessories................................................ 29
D. Data Sheet ....................................................................................................................................................... 30
1. imageRUNNER 550..................................................................................................................................... 30
2. imageRUNNER 600..................................................................................................................................... 30
VII. TRAINING.......................................................................................................................................32
A. Overview......................................................................................................................................................... 32
B. Training Summary .......................................................................................................................................... 32
C. Training Prerequisites ..................................................................................................................................... 33
D. Materials ......................................................................................................................................................... 33
VIII. SERVICE AUTHORIZATION REQUIREMENTS ....................................................................34
A. Authorization Policy ....................................................................................................................................... 34
B. Requirements .................................................................................................................................................. 35
IX. APPENDIX ......................................................................................................................................37
A. imageRUNNER 550 Product Limited Warranty ............................................................................................ 37
B. imageRUNNER 600 Product Limited Warranty ............................................................................................ 38
C. imageRUNNER 550/600 Product Accessory Limited Warranty .......................................................................... 39
D. imageRUNNER GPR-1 Drum Limited Warranty .......................................................................................... 40