LPDJH5811(5
#8832933#
Service Guide
LPDJH5811(5
#8832933#
Service Guide
REV. 1
August 1999 Page 40
imageRUNNER GPR-1 Drum Limited Warranty
Canon U.S.A., Inc. (“Canon USA”) warrants the photo-receptor drum (the “Drum”) for the Canon imageRUNNER Product (the
“Product“) to be free from defects in workmanship and materials under normal use and service other than exterior defects, such as
nicks, scratches, or dents, for a period of 30 days after delivery to the original purchaser of this Drum or use of it to make 70,000
copies, whichever comes first. If the Drum proves to be defective within this warranty period, Canon USA shall at its sole option,
replace the Drum without charge.
Following the expiration of the 30-day warranty period, and continuing for a period of ONE YEAR after delivery to the purchaser of
this Drum or use of it to make 1,750,000 copies, whichever comes first, Canon USA shall provide a credit to the purchaser toward a
replacement Drum, if the Drum in this Product fails to operate under normal use and service by reason of any defect in workmanship
and materials other than exterior defects, such as nicks, scratches or dents. This credit shall be a percentage of the sale price of
the replacement Drum determined as set forth in the example below.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED
WARRANTIES REGARDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, RELATING TO THE USE OR
PERFORMANCE OF THE DRUM. NO OTHER EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE,
GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THE DRUM SHALL BIND CANON USA. NO
WARRANTY IS GIVEN ON ANY USED DRUM.
This warranty shall be void and of no force and effect if the Drum is damaged as a result of (a) abuse, neglect, mishandling,
alteration of the Product (including the Drum and product accessories), electric current fluctuation, exposure to light, or accident, (b)
improper use, including failure to follow operating, maintenance and environmental conditions prescribed in Canon USA’s operator’s
manual, (c) installation or repair by other than service representatives qualified by Canon USA and acting in accordance with Canon
USA’s service bulletins, or (d) use of supplies or parts (other than those distributed by Canon USA) which damage the Drum or
cause abnormally frequent service calls or service problems, nor does this warranty extend to any Drum on which the original
identification marks or serial numbers have been defaced, removed, or altered.
NEITHER CANON NOR ANY SERVICE PROVIDER USA SHALL NOT BE LIABLE FOR PERSONAL INJURY OR PROPERTY
DAMAGE (UNLESS CAUSED SOELY AND DIRECTLY BY THE NEGLIGENCE OF CANON USA OR ANY SERVICE PROVIDER),
LOSS OF REVENUE OR PROFIT, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, EXPENDITURES FOR
SUBSTITUTE EQUIPMENT OR SERVICES,LOSS OF CORRUPTION OF DATA, STORAGE CHARGES OR OTHER SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THE DRUM,
REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED AND EVEN IF CANON USA OR ANY SERVICE
PROVIDER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND
AGAINST CANON USA OR ANY SERVICE PROVIDER BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE
DRUM SOLD BY CANON USA AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, THE
PURCHASER ASSUMES ALL RISKS AND LIABILITY FOR POSSESSION, LOSS, DAMAGE OR INJURY TO PERSONS AND
PROPERTY OF THE PURCHASER OR OTHERS ARISING OUT OF THE POSSESSION, USE, MISUSE, OR INABILITY TO USE
ANY DRUM SOLD BY CANON USA NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF CANON USA OR ANY SERVICE
PROVIDER. THIS WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE DRUM
AND STATES SUCH PURCHASER’S EXCLUSIVE REMEDY.
CONDITIONS OF WARRANTY
Credit adjustments will be based on the sale price of the Drum, and will be pro-rated on the copies made as indicated by the service
report submitted by the Canon USA Authorized Service Representative.
The defective Drum must be returned to Canon USA, freight prepaid, in the original packaging with all necessary documentation
(machine log, a sample copy, warranty claim tag, or other documents as required from time to time) to receive credit or replacement
Drum.
EXAMPLE OF CREDIT
Calculation of the credit for a defective drum may be illustrated by the following example:
1,750,000 - 875,000
875,000
1,750,000
=
1,750,000
=
50% credit
Drum inoperative after:
875,000 copies in less than ONE YEAR of use.
THIS WARRANTY APPLIES TO CANON PHOTO-RECEPTOR DRUM SOLD AND USED IN THE U.S.A. ONLY.
CANON U.S.A., INC.
One Canon Plaza
Lake Success, New York 11042-9979
Canon is a registered trademark of Canon Inc.
FA7-1717-020
