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TROUBLESHOOTING GUIDE
The VelaShape system is equipped with a self-testing software routine that continuously
monitors system operation. If a system error is detected, the modules are disabled until the
problem is solved.
The following troubleshooting guides do not attempt to list all possible system failures. Any error
not listed should be referred to your representative.
Table 4 offers a list of possible system errors that will be displayed on the communication
terminal's display and operator panels of the applicators, and how to correct them. If the
corrective actions listed in the table do not solve the problem, contact your Syneron-Candela
representative.
Table 5 offers several fault situations that may occur with no operator panel indication or
terminal display, and their appropriate corrective actions. If these do not resolve the problem,
contact your representative.
Most times a system error can be cleared by restarting the VelaShape system.
Always try this remedy before contacting your Syneron-Candela representative.