Raven EDGE GPRS/EDGE AirLink Cellular Modem
7. Troubleshooting
If LoggerNet/PC400W software is unable to establish a connection with the
modem:
7.1 Check the Modem Configuration
Check the EDGE cellular account information, and verify there is EDGE
/GPRS coverage at the site. Dynamic IP accounts require a Dynamic Domain
Name Server (DDNS) (Section 5).
The modem has to be configured using ACE Manager as described in Section
5.
Modem settings have to be changed, and the APN number entered, using ACE
Manager (Section 5). After the Raven EDGE template file has been loaded,
you can verify settings in the Status, Misc, Serial, and EDGE /HSDPA groups
have been configured as shown below.
Network State should be “Network Ready”. Signal strength (RSSI) should be -
60 to -85. The IP address will change for Dynamic IP accounts.
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