Cafe CHP9030, Руководство пользователя

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49-2001131 Rev. 1
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Troubleshooting Tips ... Before you schedule service
Save time and money! Review the charts on the following pages first and you may not need to schedule service. If an
error occurs in the control operation, a fault code will flash in the display. Record the error code and schedule service.
Check out self-help videos and FAQ at
cafeappliances.com/support.
Problem Possible Cause What To Do
Surface elements will
not maintain a rolling
boil or cooking is
slow Improper cookware being used. Use pans that are recommended for induction, have flat
bottoms and match the size of the surface element.
Surface elements do
not work properly Cooktop controls improperly set. Check to be sure the correct control is set for the surface
element you
are using.
Power arc ON
indicator blinking Wrong pan type. Use a magnet to check that cookware is induction compatible.
Pan is too small.
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size for the element. See the Using the correct size cookware
section.
Pan not positioned correctly. Center the pan in the cooking ring.
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an element is turned on.
See the Operating the Cooking Elements section.
Scratches on cooktop
glass surface Incorrect cleaning methods being used. Use recommended cleaning procedures. See the Cleaning the
glass cooktop section.
Cookware with rough bottoms being used or coarse
particles (salt or sand) were between the cookware
and the surface of the cooktop. Cookware has been
slid across the cooktop surface. To avoid scratches, use the recommended cleaning
procedures. Make sure bottoms of cookware are clean before
use, and use cookware with smooth bottoms.
Areas of
discoloration on the
cooktop Food spillovers not cleaned before next use. See the Cleaning the glass cooktop section.
Hot surface on a model with a light-colored glass
cooktop. This is normal. The surface may appear discolored when it is
hot. This is temporary and will disappear as the glass cools.
Plastic melted to the
surface Hot cooktop came into contact with plastic placed
on the
hot cooktop. See the Glass surface – potential for permanent damage
section in the Cleaning the glass cooktop section.
Pitting (or
indentation) of the
cooktop Hot sugar mixture spilled on the cooktop. Call a qualified technician for replacement.
Pan detection/sizing
not working properly Improper cookware being used. Use a flat induction capable pan that meets the minimum size
for the element being used. See the Using The Correct Size
Cookware section.
Pan is improperly placed. Make sure the pan is centered on the corresponding surface
element.
Cooktop control improperly set. Check to see that the control is set properly.
Noise Sounds you may hear: Buzzing, whistling and
humming. These sounds are normal. See Cooking Noise section.
Precision Cooking
button beeps error
tone when pressed
one time There is no precision cooking device paired, so you
are unable to start a precision cooking mode. Connect a precision cooking device.
Probe actual
temperature is not
stable while charger
is inserted Electrical noise is impacting the signal. Probe should be charged before cooking. Do not leave probe
plugged in while cooking.
My sous vide probe
JXSOUSV1 won't pair Existing precision probes are not compatible with
new precision features. Connect a model compatible precision probe.
TROUBLESHOOTING TIPS