Cable & Wireless CWD2601 DECT Telephone
Helpful Information
Helpline 0870 241 3201
67
Troubleshooting
No display
• The batteries may need recharging. Place the handset back on
the base.
• The handset may be switched off. To switch back on refer to
page
60
.
No dial tone
• Check the telephone line cord and mains power cord are
properly connected, see page
s
10
and 11
.
• Check that your handset is correctly registered to the CWD2601
base, see page 5
8
.
• You may be out of range. Is the signal strength symbol
flashing in the display? Can you hear a beep? I
f
so, move closer
to the base. See page 1
8
.
You cannot dial out
• The dialled number may be restricted. Check the call barring
settings on page
49
.
• The keypad lock may be on. See Handset keypad lock/unlock on
page 5
7
.
Handset does not ring
• Check the ringer volume setting is not set to 'Off '. See page 15.
• Check the telephone line cord and mains power cord are
properly connected. See page
s
10
and 11
.
• You may be out of range. Is the aerial symbol flashing in the
display? Can you hear a beep? Is so, move closer to the base.
See page 1
8
.
Handset is not charging properly
• Check the mains power is properly connected to the base.
• Check your handset is sitting correctly in the base. You may
need to clean the charging contacts with a dry cloth.
• Check the batteries are correctly installed. See page 9.
Your handset doesn't link up with the base station
• Is the aerial symbol flashing in the display? If so, move closer to
your base unit as you may be out of range. See page 1
8
.
• Check that your handset is correctly registered with your base
unit. See page 5
8
.
• Check the mains power is properly connected. See page
s
10
and 11
.
• Check the battery symbol, if the batteries are low, place your
handset back on the base to re-charge. Refer to page 1
1
.
CWD2600 Helpful information.fm Page 67 Thursday, May 15, 2003 11:57 PM
