5-4
Problem Solving
!
Are all device drivers properly installed? For information about installing drivers,
refer to your
Network Operating System Configuration Guide
.
!
Are the configuration settings made with the SSU correct?
!
Are the configuration settings in BIOS Setup and the SSU correct? For information
about running these utilities, refer to the
Configuring Your System
chapter 3.
If the above items are all correct, but the problem reoccurs, refer to
Additional
Troubleshooting Procedures
in this chapter.
Running New Application Software
Problems that occur when you run new application software are usually related to the
software. Faulty equipment is much less likely, especially if other software runs
correctly. If you have problems while running new application software, review the
following checklist.
Checklist
!
Does the system meet the minimum hardware requirements for the software? Refer
to the software documentation.
!
Is the software an authorized copy? If not, obtain an authorized copy of the software.
Unauthorized copies often do not work.
!
If you are running the software from a diskette, is it a good copy?
!
If you are running the software from a hard disk drive, is the software correctly
installed? Where all necessary procedures followed and files installed?
!
If you are running the software from a CD-ROM disk, is the disk scratched or dirty?
!
Are the correct device drivers installed?
!
Is the software correctly configured for the system?
!
Are you using the software correctly?
!
If other software runs correctly on the system, contact your vendor about the failing
software.
!
If the problems persist with the software, contact the software vendor's customer
service representative.
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Страница 2: ......
Страница 11: ...Contents ix Glossary Equipment Log Index ...
Страница 12: ...x Contents ...
Страница 60: ...2 24 Setting Up the System ...
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Страница 155: ...Disassembly and Reassembly 4 45 OM07508 Figure 4 32 Peripheral Bay ...
Страница 173: ...Disassembly and Reassembly 4 63 Figure 4 45 ICMB Board ...
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Страница 209: ...6 Illustrated Parts Breakdown Exploded View Field Replaceable Units ...
Страница 227: ...B Connectors Overview External Device Connector Pin Information ...
Страница 244: ...10 Glossary ...
Страница 248: ...4 Equipment Log ...
Страница 254: ...Index 6 ...
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