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10.2 Error Messages
When an error occurs, the screen displays the appropriate error message.
Error Message
Possible Cause
Solution
Carriage Open
The Print Head is open.
Close the Print Head.
No Ribbon
The ribbon has finished.
Install a new ribbon roll. To install a new ribbon
The ribbon is installed
incorrectly.
Reinstall the ribbon. To install the ribbon roll,
No Paper
The label roll has finished.
Install a new label roll. To install a new label roll,
The label is installed
incorrectly.
Reinstall the label roll. To install the label roll,
The Gap/Black Mark Sensor is
not calibrated.
Calibrate the Gap/Black Mark Sensor.
Paper Jam
The Gap/Black Mark Sensor is
not calibrated.
Calibrate the Gap/Black Mark Sensor.
The label size is not set
correctly.
Set the label size correctly.
A paper jam occurred inside
the printer.
Remove the jammed paper.
Take Label
Peeler Mode
is enabled.
Remove the label.