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10. Troubleshooting

10.1 Common Problems

This chapter explains how to resolve typical problems you may encounter when using the printer. If
you have any problems with the printer, first make sure you have performed the following tasks
correctly.
If you still have problems, contact the product manufacturer's customer service or your local dealer.

Problem

Possible Cause

Solution

The LED Indicator is not lit.

The Power Cord is not

correctly connected.

Make sure the printer is correctly

connected to the power outlet (electrical

socket) using the Power Cord.

The Power Switch is off.

Turn the printer on.

Memory full

(DRAM/Flash/Card).

The printer's DRAM/Flash/

Card memory is full.

Delete unused files from the DRAM/Flash/

Card memory.

The microSD card cannot be

used.

The microSD card is

damaged.

Use a different microSD card.

The microSD card is not

inserted correctly.

Insert the microSD card again.

The microSD card is made by

a non-approved

manufacturer.

For the supported microSD card

specification and the approved microSD

card manufacturers, see section

9.1 Recommended microSD Cards

Not Printing.

The serial or USB cable is not

connected correctly.

Reconnect the serial or USB cable.

The wireless device may be

connected incorrectly to the

printer.

Reset the device's wireless settings and

set up the device again.

The serial or USB cable may

be damaged.

Try a new cable.

The port specified in the

Windows driver is not correct.

Specify the correct port.

The Print Head may need

cleaning.

Clean the Print Head.

Your custom program may

not contain the necessary

commands.

Make sure that your program contains the

PRINT command at the end of the file and

a CRLF at the end of each command line.

No print on the label.

The ribbon/media is loaded

incorrectly.

Reload the media/ribbon.
Make sure the ink coated ribbon is set in

the correct position.

The ribbon/media is

incompatible.

Install the correct ribbon/media.

The print density/darkness is

set incorrectly.

Adjust the print density/darkness.

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Содержание TJ-4420TN

Страница 1: ...User sGuideTJ 4420TN TJ 4520TN TJ 4620TN TJ 4422TN TJ 4522TN TJ 4420TN TJ 4520TN TJ 4620TN TJ 4422TN TJ 4522TN User s Guide English 2020 Brother Industries Ltd All rights reserved Version 02 ENG ...

Страница 2: ...mpany Trademarks Wi Fi is a registered trademark of Wi Fi Alliance The Bluetooth word mark and logos are registered trademarks owned by the Bluetooth SIG Inc and any use of such marks by Brother Industries Ltd is under license CG Triumvirate is a trademark of Agfa Corporation CG Triumvirate Bold Condensed font is under license from the Monotype Corporation All other trademarks are the property of ...

Страница 3: ...Load the Media 23 3 4 1 Load Label Roll 23 3 4 2 Load External Media 26 3 4 3 Load the Media in Peeler Mode Optional for TJ 4420TN TJ 4520TN TJ 4620TN 29 3 4 4 Load Media in Cutter Mode Optional for TJ 4420TN TJ 4520TN TJ 4620TN 33 3 4 5 Load Media in Rewind Mode For TJ 4422TN TJ 4522TN 36 4 Improve Print Quality 41 4 1 Adjust Print Head Tension to Improve Print Quality 41 4 2 Adjust Ribbon Tensio...

Страница 4: ...ensor 59 6 1 6 Skip the AUTO BAS Program 60 7 Change Printer Settings 61 7 1 Setting Menu 61 7 1 1 FBPL Settings 62 7 1 2 ZPL2 Settings 64 7 2 Sensor Settings 67 7 3 Interface Settings 68 7 3 1 Serial Communication Settings 68 7 3 2 Ethernet Settings 69 7 3 3 Wi Fi Settings 70 7 3 4 Bluetooth Settings 72 7 4 Advanced Settings 73 7 5 File Manager 74 7 6 Diagnostic Functions 75 8 Brother Printer Man...

Страница 5: ...for the optional WLAN BT Interface PA WB 001 16 bit Color Touchscreen TJ 4422TN TJ 4522TN only The label printer uses its high performance and high quality built in Monotype Imaging TrueType font engine with the CG Triumvirate Bold Condensed smooth scalable font It also provides a choice of eight different sizes of the alphanumeric bitmap font and supports most of the standard barcode formats 1 2 ...

Страница 6: ...the packaging materials in case you must ship the printer The components included in the box 1 Label Printer a TJ 4420TN TJ 4520TN TJ 4620TN b TJ 4422TN TJ 4522TN 2 Power Cord 3 USB Cable If any components are missing contact the product manufacturer s customer service or your local dealer ...

Страница 7: ...nter Overview 2 2 1 Front View TJ 4420TN TJ 4520TN TJ 4620TN 1 Power LED 2 LCD 3 Selection Buttons 4 Navigation Buttons 5 USB Host Ports 6 Media View Window 7 Media Output Slot 8 Media Cover Handle 9 Media Cover ...

Страница 8: ...4 TJ 4422TN TJ 4522TN 1 Power LED 2 Touchscreen 3 Selection Buttons 4 Navigation Buttons 5 USB Host Ports 6 Media View Window 7 Media Output Slot 8 Media Cover Handle 9 Media Cover 10 Base Cover ...

Страница 9: ... Adjustment Slider 3 Print Head Tension Adjustment Knob 4 Print Head Release Lever 5 Ribbon Supply Spindle 6 Label Roll Guard 7 Label Supply Spindle 8 External Label Entry Slot 9 Damper 10 Print Head 11 Platen Roller 12 Front Label Guide 13 Ribbon Sensor 14 Black Mark Sensor shown as 15 Gap Sensor shown as ...

Страница 10: ...ase Lever 5 Base Cover 6 Ribbon Supply Spindle 7 Media Level Sensor 8 Label Roll Guard 9 Label Supply Spindle 10 Media Guide Bar and Rear Label Guide 11 Media Rewind Guide 12 Media Rewind Spindle 13 External Label Entry Slot 14 Damper 15 Print Head 16 Platen Roller 17 Label Guide 18 Ribbon Sensor 19 Black Mark Sensor shown as 20 Gap Sensor shown as ...

Страница 11: ...al Port 3 Ethernet Port 4 USB Port USB 2 0 Hi Speed Mode 5 microSD Card Slot 1 6 Wi Fi and Bluetooth Interface Expansion Port 2 7 Power Switch 8 Power Cord Socket 1 For the recommended microSD card types see section 9 1 Recommended microSD Cards 2 For the optional WLAN BT Interface PA WB 001 ...

Страница 12: ...face Expansion Port 1 3 RS 232C Serial Port 4 Ethernet Port 5 USB Port USB 2 0 Hi Speed Mode 6 microSD Card Slot 2 7 Power Switch 8 Power Cord Socket 1 For the optional WLAN BT Interface PA WB 001 2 For the recommended microSD card types see section 9 1 Recommended microSD Cards ...

Страница 13: ...9 2 3 Control Panel TJ 4420TN TJ 4520TN TJ 4620TN TJ 4422TN TJ 4522TN ...

Страница 14: ...aused Amber Lit The printer is removing data from memory Red Lit The Print Head is open or there is a Cutter error Red Flashing There is a printing error such as Paper Empty Paper Jam Ribbon Empty or Memory Error Selection and Navigation Buttons Buttons Function Selection Buttons Use to select the icons on the LCD Touchscreen Navigation Buttons Use to navigate the LCD Touchscreen and highlight ico...

Страница 15: ...he Bluetooth Interface is installed Ethernet is connected Media capacity Ribbon capacity m Security lock Icon Function Access the Main Menu For more information see section 2 3 3 Screen Overview TJ 4422TN TJ 4522TN only Calibrate the media sensor TJ 4422TN TJ 4522TN only Enter the Favorites screen For more information see section 2 3 3 Screen Overview Accept your selection Feed one label ...

Страница 16: ...12 2 3 3 Screen Overview Select the icons to access printer features and change settings TJ 4420TN TJ 4520TN TJ 4620TN TJ 4422TN TJ 4522TN ...

Страница 17: ...0TN TJ 4520TN TJ 4620TN Make sure the printer s LCD displays Ready If not press the left Selection button To select an option on the Main Menu use the Navigation buttons to browse the options and then press the button under the icon ...

Страница 18: ... Navigation buttons to select the Menu icon and then press the Selection button under the icon To select an option on the Main Menu tap the option s icon Note You can also use the Control Panel buttons Use the Navigation buttons to browse the options and then press the button under the icon To return to the previous screen press the button under the icon ...

Страница 19: ...media sensor We recommend calibrating the sensor every time you change the media Interface Configure the printer interface settings Advanced Configure the printer s screen initialization cutter type or media low warning settings File Manager Check or manage the available printer memory Diagnostic Check the printer status to help troubleshoot any issues Note For more information about printer setti...

Страница 20: ...ently used Main Menu options to Favorites for quick access To display the Favorites list tap the Favorites icon To add an option to the Favorites list 1 Tap and hold the option you want to add to favorites until Join Favorites appears 2 Tap Yes ...

Страница 21: ...17 To remove an option from the Favorites list 1 Tap and hold the option you want to remove from favorites until Delete Favorites appears 2 Tap Yes ...

Страница 22: ...cable 4 Plug the Power Cord into the Power Cord Socket at the rear of the printer and then plug the Power Cord into a correctly grounded power outlet earthed electrical socket Note Before plugging the Power Cord into the printer s Power Cord Socket make sure the printer s Power Switch is in the OFF position After powering the printer on the LED blinks until the printer receives the first print job...

Страница 23: ...nless indicated otherwise the illustrations in this User s Guide show the TJ 4422TN TJ 4522TN Ribbon loading path 1 Open the Media Cover 2 Install the ribbon onto the Ribbon Supply Spindle Ink coated inside Ink coated outside ...

Страница 24: ...4 Thread the ribbon under the ribbon guide bar and through the ribbon sensor slot following the loading path printed on the Media Cover 5 Wind the Ribbon Rewind Spindle counterclockwise about three to five turns until the ribbon is smooth flat and without wrinkles ...

Страница 25: ...21 6 Close the Print Head by pushing down on both sides of the Print Head Release Lever ...

Страница 26: ...s Guide show the TJ 4422TN TJ 4522TN 1 Cut the used ribbon with scissors along the dotted line 2 While pushing the Ribbon Release Button 1 remove the ribbon from the Ribbon Rewind Spindle and discard it Note We recommend destroying the used ribbon if it has retained any visible prints ...

Страница 27: ... illustrations in this User s Guide show the TJ 4422TN TJ 4522TN 3 4 1 Load Label Roll Label Roll loading path 1 Open the Media Cover 2 Slide the Label Roll Guard horizontally to the end of the Label Supply Spindle and then flip down the Label Roll Guard ...

Страница 28: ...a in the label roll slide the Media Level Sensor up 4 TJ 4420TN TJ 4520TN TJ 4620TN Push the Print Head Release Lever and thread the label through the Damper Media Sensor and Front Label Guide to install the media TJ 4422TN TJ 4522TN Push the Print Head Release Lever and thread the label through the Media Guide Bar Damper Media Sensor and Front Label Guide to install the media TJ 4420TN TJ 4520TN ...

Страница 29: ...edia through the Media Sensor The sensor locations are marked by the triangle mark Gap Sensor and the arrow mark Black Mark Sensor at the sensor housing The Media Sensor position is adjustable Make sure the position of the Gap or Black Mark Sensor matches the position of the Gap Black Mark on the label roll 7 Close the Print Head on both sides and make sure it locks into place 8 Set the media sens...

Страница 30: ...26 3 4 2 Load External Media Unless indicated otherwise the illustrations in this User s Guide show the TJ 4422TN TJ 4522TN Fan fold label loading path External media loading path 1 Open the Media Cover ...

Страница 31: ...Media Sensor and Front Label Guide to install the media Align the Label Roll Guard with the label width TJ 4422TN TJ 4522TN Push the Print Head Release Lever and thread the label through the Media Guide Bar Damper Media Sensor and Front Label Guide to install the media Align the Label Roll Guard with the label width TJ 4420TN TJ 4520TN TJ 4620TN TJ 4422TN TJ 4522TN ...

Страница 32: ...r and the arrow mark Black Mark Sensor at the sensor housing The Media Sensor position is adjustable Make sure the position of the Gap or Black Mark Sensor matches the position of the Gap Black Mark on the label 6 Close the Print Head on both sides and make sure it locks into place 7 Set the media sensor type and calibrate the selected sensor Note Calibrate the Gap Black Mark Sensor every time you...

Страница 33: ...Media Cover 2 Slide the Label Roll Guard horizontally to the end of the Label Supply Spindle and then flip down the Label Roll Guard 3 Place the label roll on the Label Supply Spindle and then flip the Label Roll Guard upwards to hold it in place Note Make sure the label print side is facing up ...

Страница 34: ...ion of the Gap Black Mark on the label roll 6 Adjust the Front Label Guide to fix the media position Note Make sure you thread the media through the Media Sensor The sensor locations are marked by the triangle mark Gap Sensor and the arrow mark Black Mark Sensor at the sensor housing The Media Sensor position is adjustable Make sure the position of the Gap or Black Mark Sensor matches the position...

Страница 35: ...Calibrating the Media Sensor using the BPM Note 1 Calibrate the Gap Black Mark Sensor before loading media in Peeler Mode to avoid paper jams 2 Make sure you thread the label over the Media Guide Bar and under the Damper as shown 10 Turn the Print Head Release Lever Label Guide Release Lever and Peel Off Kit and pull approximately 650 mm of the label roll through the Media Output Slot 11 Remove so...

Страница 36: ...Media Rewind Spindle Wind the liner on the Media Rewind Spindle until the liner is fully stretched 14 Lock the Print Head Release Lever and set the print mode to Peel Off using the Main Menu Main Menu Setting Print Mode Peel Off 15 Press the right Selection button to feed a label to test ...

Страница 37: ...the Label Supply Spindle and then flip down the Label Roll Guard 3 Place the label roll on the Label Supply Spindle and then flip the Label Roll Guard upwards to hold it in place Note Make sure the label print side is facing up 4 Push the Print Head Release Lever and thread the label through the Damper Media Sensor and Front Label Guide to install the media ...

Страница 38: ...roll 7 Adjust the Front Label Guide to fix the media position Note Make sure you thread the media through the Media Sensor The sensor locations are marked by the triangle mark Gap Sensor and the arrow mark Black Mark Sensor at the sensor housing The Media Sensor position is adjustable Make sure the position of the Gap or Black Mark Sensor matches the position of the Gap Black Mark on the label rol...

Страница 39: ...dia sensor type and calibrate the selected sensor 10 Perform the calibration using the BPM For more information about sensor calibration see section 8 2 Auto Calibrating the Media Sensor using the BPM 11 Close the Print Head and press the right Selection button to feed one label to test ...

Страница 40: ...36 3 4 5 Load Media in Rewind Mode For TJ 4422TN TJ 4522TN 1 Open the Media Cover 2 Slide the Label Roll Guard horizontally to the end of the Label Supply Spindle and then flip down the Label Roll Guard ...

Страница 41: ...l Sensor up 4 Push the Print Head Release Lever and thread the label through the Media Guide Bar Damper Media Sensor and Front Label Guide to install the media Align the Label Roll Guard with the label width 5 Move the Media Sensor by adjusting the Media Sensor Position Adjustment Knob Make sure the position of the Gap or Black Mark Sensor matches the position of the Gap Black Mark on the label ro...

Страница 42: ...Media Sensor position is adjustable Make sure the position of the Gap or Black Mark Sensor matches the position of the Gap Black Mark on the label roll 7 Close the Print Head on both sides and make sure it locks into place 8 Set the media sensor type and calibrate the selected sensor 9 Perform the calibration first and set the printer mode to Rewind Mode 10 Open the Media Cover and then push the L...

Страница 43: ...r and Label Guide Bar Release Lever and pull approximately 650 mm of the label roll through the Media Output Slot 13 Feed the leading edge of the media through the front panel Rewind Slot as shown 14 Wrap the label around the internal Media Rewind Spindle and adhere the label to the Paper Core Wind the spindle counterclockwise until the label is fully stretched ...

Страница 44: ...40 15 Adjust the Media Rewind Guide to fit the label width 16 Close the Print Head Release Lever and Base Cover ...

Страница 45: ...ead Tension Adjustment Knob Choose one of five levels of tension adjustment depending on the media width you use For labels less than 2 width set the Print Head Tension Position Adjustment Slider as close to the label center as possible to prevent unnecessary friction between the Print Head and the Platen Roller Print Head Tension Adjustment Knob Print Head Tension Adjustment Knob Print Head Tensi...

Страница 46: ...ss settings 4 2 1 Adjust Ribbon Tension To avoid wrinkled labels adjust the ribbon tension using the Ribbon Tension Adjustment Screw Choose one of five levels of tension adjustment Description The ribbon wrinkle occurs from the lower right to the upper left of the label The ribbon wrinkle occurs from the lower left to the upper right of the label Wrinkle Example Feed direction Ribbon Tension Adjus...

Страница 47: ...e Print Head Tension Adjustment Knob has five setting levels Turn the Print Head Tension Adjustment Knob and adjust the Print Head Tension Position Adjustment Slider to adjust the tension and position of the Print Head Ribbon Tension Adjustment Screw Ribbon Tension Adjustment Scale Print Head Tension Adjustment Knob Print Head Tension Position Adjustment Slider ...

Страница 48: ... gone 1 Turn the Ribbon Tension Adjustment Screw counterclockwise once per level on the Ribbon Tension Adjustment Scale and print the label again to check if the wrinkle is gone 2 If the Ribbon Tension Adjustment Screw is positioned on the outermost side but the ribbon wrinkle has not improved move the Print Head Tension Position Adjustment Slider one level at a time print the label again and chec...

Страница 49: ...the correct paper Note For more information about the supported paper width and thickness see section 9 Product Specifications Note If the wrinkles continue to occur contact the product manufacturer s customer service or your local dealer for service ...

Страница 50: ...re you download the correct driver for your model TJ 4420TN TJ 4422TN Brother TJ 44 TJ 4520TN TJ 4522TN Brother TJ 45 TJ 4620TN Brother TJ 46 The driver installation method depends on the connection type USB Connection Windows Mac Linux Bluetooth Connection Windows Wi Fi Network Connection Windows Wired Network Connection Windows ...

Страница 51: ...Seagull Driver Wizard application and select Install printer drivers and USB 4 Follow the on screen instructions Note If you cannot install the printer driver Install the printer driver manually In the Seagull Driver Wizard application select Install printer drivers Others Remove the printer drivers In the Seagull Driver Wizard application select Remove printer drivers Automatically remove all Dri...

Страница 52: ...tings Devices Bluetooth other devices and enabling Bluetooth Then select Add Bluetooth or other device and select a printer 3 Run the Seagull Driver Wizard application and select Install printer drivers and Bluetooth 4 Follow the on screen instructions Note If you cannot install the printer driver Remove the printer drivers In the Seagull Driver Wizard application select Remove printer drivers Aut...

Страница 53: ...face Wi Fi b Specify SSID Security and Password c When finished the Wi Fi icon and printer s IP address appear on the screen 2 Visit support brother com go to your model s Downloads page and download the latest printer driver and software 3 Run the Seagull Driver Wizard application and select Install printer drivers and Network 4 Select your printer and then click Next 5 If your TCP IP port does n...

Страница 54: ...ter and then click Next 5 If your TCP IP port does not appear in the list click Create port and select Standard TCP IP port New Port 6 Type your printer s IP address and port name and then click Next 7 Click Finish 8 Return to the Specify Port window and select the port you created 9 Follow the on screen instructions Note If you cannot install the printer driver Remove the printer drivers In the S...

Страница 55: ...click the BarTender UltraLite icon on the desktop For Windows 8 1 Windows Server 2012 or Windows Server 2012 R2 Click BarTender UltraLite on the application screen or double click the BarTender UltraLite icon on the desktop For Windows 7 Start All Programs BarTender 2016 R7 UltraLite click BarTender UltraLite or double click the BarTender UltraLite icon on the desktop 2 Follow the on screen steps ...

Страница 56: ...ton and then turn on the Power Switch 3 Release the button when the function you want to set or test appears on the screen Power On Utility Power LED Patterns LED color Function Amber Lit Red Blinks five times Amber Blinks five times Green Blinks five times Green Amber Blinks five times Red Amber Blinks five times Green Lit 1 Sensor Calibration Gap black mark sensor 2 Self test And enter Dump Mode...

Страница 57: ... the Power Switch 3 Release the button when Sensor Calibration appears on the screen Note The LED color will change as follows Amber lit red 5 times amber 5 times green 5 times green amber 5 times red amber 5 times green lit To select the sensor for calibration send the correct command to the printer For the Gap Sensor send the GAP command For the Black Mark Sensor send the BLINE command For more ...

Страница 58: ...ion button and then turn on the Power Switch 3 Release the button when Self test appears on the screen Note The LED color will change as follows Amber lit red 5 times amber 5 times green 5 times green amber 5 times red amber 5 times green lit 4 The printer calibrates the sensor and detects the label length prints the internal settings and then enters Dump Mode Note To select the sensor for calibra...

Страница 59: ...rmware version Firmware checksum Printer serial number Configuration file System date System time Printed mileage meter Cutting counter Number of defective dots Print speed inch sec Print density Label size inch Gap distance inch Gap Black Mark Sensor sensitivity Code page Country code Quality mode Print darkness Print speed inch sec Label size Control prefix Format prefix Delimiter prefix Printer...

Страница 60: ...est printout Bluetooth configuration Printer name Mac Address DHCP IP Address Subnet Mask Gateway RAW Port Wi Fi configuration Number of downloaded files Total and available memory space Print Head check pattern ...

Страница 61: ...printer enters Dump Mode after printing the printer configuration Dump Mode allows users to verify and debug the printer s programs The characters in the left column are received from the printer s system and those in the right column are their hexadecimal representation ASCII data Hexadecimal representation of the ASCII data ...

Страница 62: ...times amber 5 times green 5 times green amber 5 times red amber 5 times green lit After the initialization the following factory settings will be restored Parameter Default setting Speed 152 4 mm sec 6 ips 203 DPI 101 4 mm sec 4 ips 300 DPI 76 2 mm sec 3 ips 600 DPI Density 8 Label Width 101 5 mm Label Height 101 5 mm Sensor Type Gap sensor Gap Setting 3 mm Print Direction 0 Reference Point 0 0 up...

Страница 63: ... follows Amber lit red 5 times amber 5 times green 5 times green amber 5 times red amber 5 times green lit 6 1 5 Media Sensor Calibration for the Gap Sensor 1 Turn off the printer 2 Press and hold the right Selection button and then turn on the Power Switch 3 Release the button when Gap Calibration appears on the screen Note The LED color will change as follows Amber lit red 5 times amber 5 times ...

Страница 64: ...w these steps 1 Turn off the printer 2 Press and hold the right Selection button and then turn on the Power Switch 3 Release the button when READY Skip AUTO BAS appears on the screen Note The LED color will change in the following order Amber lit red 5 times amber 5 times green 5 times green amber 5 times red amber 5 times green lit 4 The printer will start without running the AUTO BAS program ...

Страница 65: ... 4620TN 1 From the Main Menu select Setting 2 Select the programming language you want in Command Set 3 Press the button under the icon TJ 4422TN TJ 4522TN 1 In the Main Menu tap Setting 2 Tap Command Set and then select the programming language you want 3 Tap the icon ...

Страница 66: ... dpi 1 5 6 for 600 dpi Back Speed Set up the printer backfeed speed Settings range from 2 3 for 203 dpi 2 3 for 300 dpi 1 5 3 for 600 dpi Density Adjust the print darkness lightness Settings range from 0 to 15 You may need to adjust the print density based on the media Direction Specify print direction DIRECTION 0 DIRECTION 1 Menu Setting FBPL Speed Slew Speed Back Speed Density Direction Print Mo...

Страница 67: ... Peeler Mode Cutter Mode Enables Cutter Mode Offset Fine tune the media stop location Settings range from 999 dots to 999 dots Shift X Fine tune the print position Settings range from 999 dots to 999 dots Shift Y Reference X Set the origin of the printer coordinate system horizontally and vertically Settings range from 0 dots to 999 dots Reference Y Code Page Set the international character set co...

Страница 68: ...from 2 18 for 203 dpi Default 6 2 14 for 300 dpi Default 4 1 5 6 for 600 dpi Default 3 Menu Setting ZPL2 Darkness Print Speed Slew Speed BackFeed Speed Tear Off Print Mode Tear Off Cutter Rewind Peel Off1 Print Width List Fonts List Images List Formats List Setup Control Prefix Format Prefix Delimiter Char Media Power Up No Motion Length Calibration Feed Head Close No Motion Length Calibration Fee...

Страница 69: ...to the label The fonts can be stored in the printer s DRAM Flash or optional memory card List Images Print the current printer images list to the label The images can be stored in the printer s DRAM Flash or optional memory card List Formats Print the current printer formats list to the label The formats can be stored in the printer s DRAM Flash or optional memory card List Setup Print the current...

Страница 70: ... the print position vertically on the label Settings range from 120 dots to 120 dots Left Position Adjust the print position horizontally on the label Settings range from 9999 dots to 9999 dots Reprint Mode Reprint the last label by selecting the up arrow button on the screen Format Convert Selects the bitmap scaling factor The first number is the original DPI value the second number is the DPI se...

Страница 71: ...sensor sensitivity Threshold Detect Set the sensor sensitivity to Fixed or Auto Maximum Length Set the maximum length for label calibration BMark Transmitter Set the upper black mark sensor or the lower black sensor as the main transmitter Action Description Back Side The black mark is back side Print Side The black mark is printing side Advanced Set the minimum paper length and maximum gap BLINE ...

Страница 72: ...tion Baud Rate Set the RS 232 Baud rate Parity Set the RS 232 Parity Data Bits Set the RS 232 Data bits Stop Bit s Set the RS 232 Stop bits Menu Interface Serial Ethernet Bluetooth Wi Fi Menu Interface Serial Baud Rate 9600 bps 4800 bps 2400 bps 1200 bps 115200 bps 57600 bps 38400 bps 19200 bps Parity None Even Odd Data Bits 8 7 Stop Bit s 1 2 ...

Страница 73: ...w Item Description Status Check the Ethernet IP address and Mac address setting status Configure DHCP Enable On or disable Off the Dynamic Host Configuration Protocol DHCP network protocol Static IP Set the printer s IP address subnet mask and gateway Note For information about installing a printer driver see section 5 1 4 Wired Network Connection Windows Menu Interface Ethernet Status Configure ...

Страница 74: ...agement Tool Quick Start Guide on your model s Manuals page at support brother com When the Wi Fi Interface is connected the Wi Fi icon and IP address appear on the screen as shown below Note Make sure both your wireless router access point s and your printer s network settings are correctly set up For more information see the documentation provided with your wireless router access point or contac...

Страница 75: ...ynamic Host Configuration Protocol DHCP network protocol Static IP Set the printer s IP address subnet mask and gateway SSID Set the SSID Network Name Security Select the Wi Fi encryption Password Set the password Network Key Note For information about installing a printer driver see section 5 1 3 Wi Fi Network Connection Windows ...

Страница 76: ...nection check its status and reset the local name Enable the Bluetooth feature to allow your mobile device to discover and connect your printer Item Description Status Check the Bluetooth setting status Local Name Reset the Bluetooth local name Pin Code Set the local PIN code for Bluetooth Menu Interface Bluetooth Status Local Name Pin Code ...

Страница 77: ... Adjust the date and time displayed on the screen Security Set the password for locking the menu or favorites The default password is 8888 Ribbon Low Warning Set the Ribbon Low Warning message For example if you set the value at 30 m when the ribbon capacity is less than 30 m the icon appears in red Menu Advanced Language Printer Information Initialization Display Brightness Touchscreen Calibratio...

Страница 78: ...e Print Head mileage warning after the Print Head has been cleaned Interval Set the mileage for when to display the Print Head cleaning warning You must enable the TPH warning lock to use it The default setting is 1 km Key Sound Enable or disable the button press sound Contact Us Displays a QR code to access the Brother Support website at support brother com using a mobile device 7 5 File Manager ...

Страница 79: ...mn are received from the printer s system and those in the right column are their hexadecimal representation It allows you to verify and debug the program For more information see section 6 1 2 Gap Black Mark Sensor Calibration Self Test and Entering Dump Mode Note Dump Mode requires 101 6 mm paper width Print Head Check for any visible dots and the Print Head s temperature Display Check the scree...

Страница 80: ...luetooth settings Using this tool you can also review your printer s status and settings to troubleshoot any problems 8 1 Start the BPM Double click the BPM icon to start the software The BPM s main screen allows you to access the following options Printer Configuration File Manager Command Tool RTC Setup Printer Function Bitmap Font Manager For more information see the Brother Printer Management ...

Страница 81: ...nning of the label and the printer feeds the label to the correct position The Black Mark Sensor reflective sensor detects the mark and the printer feeds the media to the correct position 1 Make sure the media is already installed and the Print Head is closed See section 3 4 Load the Media 2 Turn on the printer 3 Start the BPM 4 Click the Printer Function button 5 Click the Calibrate button 6 Sele...

Страница 82: ... 3 colors Green Red Amber Printing Print Method Thermal Transfer and Direct Thermal Maximum Print Width 104 mm Maximum Print Length TJ 4420TN TJ 4422TN 25 400 mm TJ 4520TN TJ 4522TN 11 430 mm TJ 4620TN 2 540 mm Maximum Print Speed TJ 4420TN TJ 4422TN 356 mm second TJ 4520TN TJ 4522TN 305 mm second TJ 4620TN 152 mm second Print Resolution TJ 4420TN TJ 4422TN 203 dpi TJ 4520TN TJ 4522TN 300 dpi TJ 4...

Страница 83: ... Bluetooth Optional Wi Fi and Bluetooth co exist module Bluetooth Bluetooth Ver 4 2 SPP Bluetooth Classic GATT Bluetooth Low Energy Wi Fi Optional IEEE 802 11a b g n Wi Fi Security Open WEP Open WPA PSK WPA2 AES and TKIP 802 11i WPA2 Enterprise EAP FAST EAP TTLS EAP TLS PEAPv0 Environment Temperature Operation 0 C 40 C Storage 40 C 60 C Humidity Operation 25 85 without condensation Storage 10 90 w...

Страница 84: ...rcodes 1D barcodes Code128UCC Code128 subsets A B C EAN128 Interleaved 2 of 5 Interleaved 2 of 5 with check digit Code39 Code39 with check digit Code93 EAN13 EAN8 UPCA UPCE EAN and UPC 2 5 digits add on Codabar Postnet MSI MSI with check digit PLESSEY China post ITF14 Code11 TELEPEN TELEPENN PLANET Code49 Deutsche Post Identcode Deutsche Post Leitcode LOGMARS Standard 2 of 5 Industrial 2 of 5 EAN1...

Страница 85: ...end V3 0 Class 10 UHS I 16 GB Transcend Sandisk 32 GB Transcend V3 0 Class 10 16 GB Kingston V2 0 Class 4 16 GB Sandisk Note Make sure your microSD card uses the DOS FAT file system The folders and files stored on the microSD card must be in the 8 3 file name format You must purchase a miniSD or SD card adapter separately ...

Страница 86: ...ain The microSD card is made by a non approved manufacturer For the supported microSD card specification and the approved microSD card manufacturers see section 9 1 Recommended microSD Cards Not Printing The serial or USB cable is not connected correctly Reconnect the serial or USB cable The wireless device may be connected incorrectly to the printer Reset the device s wireless settings and set up...

Страница 87: ...ntering Dump Mode The printer s RS 232 communication is not set correctly Make sure the printer s RS 232 settings are set up correctly For more information see section 7 3 1 Serial Communication Settings Labels are fed incorrectly skewed when printing The media guide does not touch the edge of the media If the label is moving to the right side move the Front Label Guide to the left If the label is...

Страница 88: ...up incorrectly Set the correct label size The Shift X setting is incorrect Fine tune the Shift X setting For more information see 7 1 1 FBPL Settings The printing position of small labels is incorrect The media sensor sensitivity is not set correctly Calibrate the sensor sensitivity again The label size is incorrect Set the correct label size and gap size The Shift Y setting is incorrect Fine tune...

Страница 89: ... 3 2 Load the Ribbon No Paper The label roll has finished Install a new label roll To install a new label roll see section 3 4 Load the Media The label is installed incorrectly Reinstall the label roll To install the label roll see section 3 4 Load the Media The Gap Black Mark Sensor is not calibrated Calibrate the Gap Black Mark Sensor Paper Jam The Gap Black Mark Sensor is not calibrated Calibra...

Страница 90: ...propyl alcohol or ethanol Clean the Print Head when changing a label roll Platen Roller 1 Turn the printer off 2 Rotate the Platen Roller and wipe it thoroughly with a lint free cloth or cotton swab dipped in isopropyl alcohol or ethanol Clean the Platen Roller when changing a new label roll Peel Bar Wipe with a lint free cloth dipped in isopropyl alcohol or ethanol As needed Sensor Use compressed...

Страница 91: ...e manufacturer s safety guidelines as applicable To maintain correct performance we recommend cleaning the Print Head and sensors every time you install a new ribbon IMPORTANT Securely dispose of any printers components and supplies if they are no longer going to be used Ensure there is no jammed paper in the printer and destroy the thermal transfer ribbon if it has retained any visible prints ...

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