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Troubleshooting
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Your Label Printer is not connected
correctly to the network
Check that the Label Printer is in the mode you want to connect to.
If the Label Printer is still not connected, please try the following:
• For Wi-Fi connection
(flashes every three seconds): The network is connected incorrectly,
and the Wi-Fi settings must be reconfigured.
• For Wireless Direct
Search for the Label Printer from the Wi-Fi device.
• For Wired LAN
Check that the LAN cable is connected correctly.
• For Bluetooth
Search for the Label Printer from the device you want to connect.
I have checked and tried all of the
above, but still cannot complete the
Wi-Fi/Bluetooth settings
Turn off the Label Printer, and then turn it on again. Then, try and configure the
Wi-Fi and Bluetooth settings again.
Your Label Printer is not connected if
the Bluetooth connection with an
Apple device (iPad, iPhone, or iPod
touch) is lost.
Turn On the Auto Reconnect function.
You can set it from the Printer Setting Tool. For more information, see
Problem
Solution