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Troubleshooting
137
18
1
Rapidly = at 0.3 second intervals.
The DK Roll Compartment Cover is open. Close the DK Roll
Compartment Cover correctly.
(Once for
1 second)
Resetting mode is on
For more information, see
Reset All Settings to the Factory
Settings Using the Label Printer Buttons
Label Printer is in System Off mode
If the orange light flashes at 0.5 second intervals, the Label Printer
is in Cooling mode.
Searching for Label Printers
Data overwrite mode
Label Printer is in Boot mode.
Contact Brother Customer Service.
(Once for
2 seconds)
Roll end error
No media error
Wrong media error
Feed error
Cover open error
Transferred data error
Memory full error
Access point connection error
Security error
(Twice for
2 seconds)
Cutter error
Mass storage error
USB host power supply excessive voltage error
USB host unsupported device connection error
(Three times
for
2.5 seconds)
USB host HUB connection error
(Flashes
rapidly
)
System error
When you press a button other than the Power (
) Button, the
flash pattern changes according to the cause of the error. Contact
Brother Customer Service.
Status LED
Wi-Fi LED
Bluetooth
LED
Condition