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User Manual

BritePort 8012-V1

38

4. The

DSL

LED on BritePort keeps blinking

Cause

Your BritePort 8012-V1 is not properly configured/setup or your DSL service is down.

Solution Try the following solutions:

❑

Make sure that your telephone line has been activated for the DSL service.

❑

Check your telephone line for the dial-tone. If your telephone line is down, you will not
have DSL service. Contact your telephone company.

❑

Be sure that the telephone cable is connected correctly to your BritePort.

❑

Try connecting again after a few minutes as external interference might have caused
noise to your DSL line.

❑

Attach microfilters to all phone jacks connected to analog devices that share the same
line as your DSL connection.

❑

Be sure that you have configured your BritePort correctly. See Chapter 3: System
Configuration Tool.

❑

Check with your DSL service provider.

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Содержание BritePort 8012-V1

Страница 1: ...allation 14 Backside view of Broadxent BritePort 8012 V1 15 Connecting Microfilters 16 Hardware Installation 17 Indicator LEDs on BritePort 8012 V1 18 2 Configuring Your Computer 19 Networking Configuring Windows 95 98 Me 20 Networking Configuring Windows 2000 23 Networking Configuring Windows XP 25 Broadband Blaster Interface 26 3 Briteport Configuration Tool 27 Opening BritePort s Configuration ...

Страница 2: ...ii User Manual BritePort 8012 V1 C Frequently Asked Questions 39 D Glossary 43 E Warranty Information 50 Registration Card 51 FCC Registration Information for Users 52 Contact Information 53 ...

Страница 3: ...for backup purposes No part of this manual may be reproduced or transmitted in any form or by any means electronic or mechanical including photocopying and recording for any purpose without the written permission of Broadxent Inc Copyright 2004 by Broadxent Inc All rights reserved Manual Version 3 0 October 2004 Broadxent Inc is a subsidiary of Creative Technology Ltd BritePort is a trademark of B...

Страница 4: ...he Software only on a stand alone basis such that the Software and the functions it provides are accessible only to persons who are physically present at the location of the computer on which the Software is loaded You may not allow the Software or its functions to be accessed remotely or transmit all or any portion of the Software through any network or communication line 4 Copyright The Software...

Страница 5: ...he address listed below Upon receiving such a request Broadxent shall determine whether you require such information for a legitimate purpose and if so Broadxent will provide such information to you within a reasonable time and on reasonable conditions In any event you will notify Broadxent of any information derived from reverse engineering or such other activities and the results thereof will co...

Страница 6: ...ing repair or correction This warranty gives you specific legal rights and you may also have other rights which vary from country state to country state Some countries states do not allow the exclusion of implied warranties so the above exclusion may not apply to you Broadxent disclaims all warranties of any kind if the Software was customized repackaged or altered in any way by any third party ot...

Страница 7: ... but not limited to advertising with respect to the Software If any provision of this Agreement is deemed invalid or unenforceable by any country or government agency having jurisdiction that particular provision will be deemed modified to the extent necessary to make the provision valid and enforceable and the remaining provisions will remain in full force and effect For questions concerning this...

Страница 8: ...ARRANTY EXCEPT AS STATED EARLIER IN THIS AGREEMENT AND AS PROVIDED UNDER THE HEADING STATUTORY RIGHTS THE SOFTWARE IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE LIMITATION OF REMEDY AND DAMAGES THE LIMITATIONS OF REMEDIES AND DAMAGES IN THE SO...

Страница 9: ...sytème Notice for the USA FCC Part 15 This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordanc...

Страница 10: ...erate the device Notice for Canada This apparatus complies with the Class B limits for radio interference as specified in the Canadian Department of Communications Radio Interference Regulations Cet appareil est conforme aux normes de CLASSE B d interférence radio tel que spécifié par le Ministère Canadien des Communications dans les règlements d interférence radio ...

Страница 11: ...s for fast Internet access BritePort 8012 V1 is compliant with both ITU G Lite and G DMT standards that provides downstream data transmission up to 8 Mbps and upstream data transmission up to 1 Mbps depending upon your agreement with your DSL service provider This User Manual will help you during hardware installation as well as setting up the computer s networking configurations This section prov...

Страница 12: ...equipment To avoid risk of an electric shock during lightning do not use any telephone equipment that is connected to an electric socket In case of a gas leak do not use any electric switch that is located in the vicinity of the leak To report a gas leak do not use any telephone equipment that is connected to an electric power outlet in the vicinity of the leak Do not use any electric product elec...

Страница 13: ... free hard disk space 32 MB of RAM Installed Network Interface Card with an RJ 45 port Package Contents Before you begin hardware installation check your BritePort 8012 V1 package to ensure all the following items are available Broadxent BritePort DSL Bridge 8012 V1 unit One CD ROM that contains a Installation Driver b User Manual PDF c Acrobat Reader DC power adapter RJ 11 Phone cable 6 feet leng...

Страница 14: ...ps to connect your 8012 V1 modem to your computer and Internet a Install the hardware as explained in Chapter 1 Hardware Installation b Configure your BritePort as explained in the Chapter 2 System Configuration Tool d Configure the computer s Networking Properties as explained in the Chapter 3 Configuring Your Computer e Start using your DSL line If you face any problem or for any clarification y...

Страница 15: ...e these values unless specifically asked by your service provider User ID and Password E mail Address Outgoing Mail Server SMTP Incoming Mail Server POP3 IP Address Subnet Mask Default Gateway Primary DNS Address Secondary DNS Address Virtual Path Identifier VPI Virtual Channel Identifier VCI BritePort s IP Address 192 168 1 1 BritePort s Subnet mask 255 255 255 0 Your IP Address during System Con...

Страница 16: ...1 as well as hardware installation To ensure the proper setup and performance before you begin connecting cables and devices to your BritePort 8012 V1 you must carefully go through the following sections Backside View of BritePort 8012 V1 Connecting Microfilters Hardware Installation Indicator LEDs on BritePort 8012 V1 ...

Страница 17: ...V1 PHONE jack Optional Connect a telephone equipment to the PHONE jack on your Broadxent BritePort 8012 V1 Be sure to connect a microfilter in series as shown in the Figure 1 2 Note This PHONE jack will work only for splitterless DSL line If your service provider has installed a splitter then do not use the microfilters Ethernet port Using the RJ 45 Ethernet cable the Ethernet port connects your B...

Страница 18: ...over from situations like forgetting the BritePort s password IP settings and messing up with the configuration Connecting Microfilters Each analog device such as a telephone equipment fax machine answering machine or analog modem that you connect on your DSL line requires a microfilter as illustrated in Figure 1 2 1 Plug one end of a RJ11 telephone cable into a microfilter and connect the analog ...

Страница 19: ...User Manual BritePort 8012 V1 17 Hardware Installation Connect your BritePort 8012 V1 as illustrated below Figure 1 3 Hardware Installation for BritePort 8012 V1 ...

Страница 20: ...le 1 1 for the function of each LED Table 1 1 Description of LEDs LED Description POWER ON when your BritePort 8012 V1 is connected to a power source DSL Flashes for a few seconds and stays ON when a DSL connection is established LAN ON when an Ethernet connection is detected INTERNET ON when an PPPoE Login connected POWER DSL LAN INTERNET DSL LAN INTERNET D S L POWER P O W E R L A N IN TE RN ET F...

Страница 21: ...erface In Windows 98 and Windows Me In Windows 2000 In Windows XP Broadband Blaster User Interface Before you begin configuring your computer ensure that 1 Your DSL service provider has provided you the IP address Subnet mask Gateway address and DNS address However if your service provider uses Dynamic Host Configuration Protocol or Dynamic IP address you will not be provided with any such informa...

Страница 22: ...he Control Panel window Figure 4 2 double click the Network icon 3 When the Network dialog box similar to Figure 4 3 appears click the Configuration tab Under the The following network components are installed list click your Ethernet card to highlight it for example TCP IP PRO 100 Management Adapter 10 100 Click the Properties button Figure 4 1 Figure 4 2 Figure 4 3 ...

Страница 23: ...w settings take effect Click Yes to restart your computer This completes the Ethernet configuration therefore skip the remaining steps b For Static IP Address If your service provider does not use DHCP then in Figure 4 4 select the option Specify an IP Address Fill the IP Address and Subnet Mask fields according to the values provided by your service provider and click the Gateway tab 5 In the TCP...

Страница 24: ...lds according to the information provided by your service provider and click the Add tab Now click the OK tab 7 The System Setting Change window appears Figure 4 7 that prompts you to restart your computer so that the new settings take effect Click Yes to restart your computer Congratulations You have successfully completed the network configuration in your computer Figure 4 6 Figure 4 7 ...

Страница 25: ...0 click Start Settings Control Panel Figure 4 8 2 In the Control Panel window Figure 4 9 double click the Network icon 3 In the Network and Dial up Connections window right click the Local Area Connection icon and then click the Properties option Figure 4 10 Figure 4 8 Figure 4 9 Figure 4 10 ...

Страница 26: ...s completes the Ethernet configuration therefore skip the remaining steps b For Static IP Address If your service provider does not use DHCP then in Figure 4 12 select the option Use the following IP Address Fill the IP Address Subnet mask and Default Gateway fields according to the values provided by your service provide Then select Use the following DNS server addresses and fill the Preferred DN...

Страница 27: ...pears Figure 4 15 click the Properties button 4 The Internet Protocol TCP IP Properties dialog box appears Figure 4 16 If your service provider uses Dynamic Host Configuration Protocol DHCP then in Figure 4 17 select the option Obtain an IP address automatically and click OK This completes the Ethernet configuration therefore skip the remaining steps Congratulations You have successfully completed...

Страница 28: ... The following instructions are for all supported Windows operating systems 1 Insert the Installation CD into your CD ROM drive Click on Start Run and type d fscommand Setup exe Click OK 2 When the Broadband Blaster User Interface Install Wizard window appears click Next Figure 4 17 3 When the Ready to Install the Program window appears click Install Figure 4 18 Figure 4 15 Figure 4 16 ...

Страница 29: ... 19 5 In the Windows Task Bar click on the Broadband Blaster User Interface Icon as shown in Figure 4 20 6 In the Broadband Blaster User Interface window select the Login tab and enter your username and password supplied by your DSL service provider Figure 4 21 Click Connect Figure 4 17 Figure 4 18 Figure 4 19 ...

Страница 30: ...rt 8012 V1 28 7 The Broadband Blaster User Interface window changes to Figure 4 22 when login is successful Congratulations You have successfully completed the Installation of your BritePort 8012 V1 DSL modem Figure 4 20 ...

Страница 31: ...er such as Internet Explorer or Netscape Navigator Communicator is required on your PC Default setting values pre configured by the manufacturer are Encapsulation Mode Haft Bridge RFC 1483 Bridged and LAN IP 192 168 1 1 Do not change the default values unless spe cifically instructed by your DSL service provider If your service provider did not ask you to check the system configuration do not proc...

Страница 32: ... see Figure 3 1 and press the Enter key This will take you to the login screen of the web based configuration tool see Figure 3 2 2 To login for the first time your default username is admin and the corresponding password is also admin with all in lowercase letters see Figure 3 2 3 The Broadxent DSL Modem Configuration page appears Figure 3 3 Figure 3 1 Figure 3 2 Figure 3 3 ...

Страница 33: ...en the Wizard Setup page similar to Figure 3 4 and enter the user name and password provided by your DSL service provider Click the Connect button 5 Congratulations you are now connected to the Internet and can start to use your DSL connection Figure 3 4 Figure 3 5 ...

Страница 34: ...DSL Configuration under the Advanced Setup Information shown in the table includes Speed Latency CRC Error Up Time etc as similar to figure 3 6 Diagnostics Tests The Diagnostic Test allows you to ping the Default Gateway and Primary DNS as well as testing the connections of your BritePort 8012 V1 to both LAN and WAN networks This feature provides the convenience for troubleshooting when you work w...

Страница 35: ...ta Encapsulation Protocol RFC 1483 Multiprotocol Encapsulation over ATM Adaptation Layer 5 ADSL Line Interface ANSI T1 413 ITU G 992 1 G DMT ITU G 992 2 G LITE Electrical AC Adapter Input 120 VAC 60 Hz 17 W Output 16 V AC 750mA Interface Ethernet 10 100 Base T LAN RJ 11 WAN Dimensions Length 145 mm 5 7 in Width 125 mm 5 in Height 30 mm 1 3 in ...

Страница 36: ...oadxent BritePort 8012 V1 ADSL modem with built in bridge pre configured by the manufacturer The factory default setting values are VPI 0 VCI 35 Encapsulation Mode Combo Haft Bridge RFC 1483 Bridge 8012 V1 IP Address 192 168 1 1 8012 V1 Login name admin Password admin ...

Страница 37: ... not use crossed Ethernet cable Try another straight Ethernet cable If your BritePort is connected through a hub with Normal port be sure that you have used a crossed Ethernet cable however if the hub has Uplink port then use straight Ethernet cable Make sure that you have properly installed the driver for your Ethernet card Each Ethernet card comes with its own driver Reconfigure your computer fo...

Страница 38: ...ecify your IP address be sure that you have typed the values for IP address Subnet Mask provided by your DSL service provider correctly 5 The Internet connection is slow Cause Your computer may not have enough cache or you must clear your cache Solution Try the following Clear the cache on your Internet browser On Internet Explorer window click Tools menu and click Internet Options On the Internet...

Страница 39: ...orrect IP address or Subnet Mask Solution Try the following Make sure that your telephone line has been activated for the DSL service In the URL field Address field of your Web browser make sure that you have typed the correct IP address 192 168 1 1 Check your Subnet Mask 1 Click Start Settings Control Panel In the Control Panel double click the Network icon In Windows 2000 you also need to double...

Страница 40: ...t 5 Restart your computer when prompted B BritePort LED Status Observe the LEDs on your BritePort to check if the device is functioning properly Normal Setup Status When your BritePort is powered up after a few seconds all the LEDs go into their correct states Power ON when your BritePort is connected to a power source and is switched ON LAN ON if the Ethernet is detected Internet ON when your PPP...

Страница 41: ...ough a hub with Normal port be sure that you have used a crossed Ethernet cable however if the hub has Uplink port then use straight Ethernet cable Also use a straight Ethernet cable to connect your computer to the hub Ensure that your Ethernet card is functioning properly and you have properly installed its driver Each Ethernet card comes with its own driver Ensure that you have configured your c...

Страница 42: ...If your telephone line is down you will not have DSL service Contact your telephone company Be sure that the telephone cable is connected correctly to your BritePort Try connecting again after a few minutes as external interference might have caused noise to your DSL line Attach microfilters to all phone jacks connected to analog devices that share the same line as your DSL connection Be sure that...

Страница 43: ...rical Digital Subscriber Line SDSL provides the same amount of bandwidth upstream and downstream up to 2 Mbps both upstream and downstream For those who also require high uploading speeds for example to connect an FTP server SDSL may be a better choice 3 What does a microfilter do A microfilter is installed in series with an analog device such as a telephone fax machine answering machine and analo...

Страница 44: ...uters through a DSL router connected to the Ethernet port of BritePort 8012 V1 Thus these computers can share a single public IP address 8 Can I connect a LAN to my BritePort 8012 V1 Yes you can connect your LAN to the Ethernet port of BritePort 8012 V1 For example you can connect multiple computers through your own DSL router 9 How do I connect to the Internet DSL provides you a permanent always ...

Страница 45: ...atible with the BritePort 8012 V1 The modem is compatible with almost all Network Interface Cards compliant to IEEE 802 3D Ethernet standard The BritePort s Ethernet port speed is 10 100 Mbps 15 Which protocols does the BritePort 8012 V1 support BritePort 8012 V1 supports TCP IP the suite of protocols for the Internet which has become the global standard for communications TCP IP includes several ...

Страница 46: ...witch off your computer or disconnect it from the DSL line You should use anti virus software as well as intrusion detection software and update it regularly Do not open e mail attachments unless you trust the sender and are sure of the identity of the sender Do not download files and software from unreliable sources 18 Can I have my own Web site Yes the DSL connection provides a permanent connect...

Страница 47: ...information is organized into fixed length cells each of 53 bytes An ATM network handles data in gigabits per second Backbone The part of the communications network intended and designed to carry the bulk of the traffic It provides connectivity between various sub networks in an enterprise s wide area network Bandwidth A measure of the maximum rate of data transfer Greater bandwidth allows the tra...

Страница 48: ...ows you to specify a symbolic name a meaningful and easy to remember handle instead of an IP address The DNS is the way that Internet domain name are located and translated into Internet Protocol addresses Domain Name The Internet address or the URL of a website Downstream Data transfer from the telecommunication network to the customer s premises Driver A program that a computer uses to control t...

Страница 49: ...f up to 1 5 megabits per second and downstream data rates of up to 512 kilobits per second Gateway A network device A dedicated network machine that connects two or more separate networks that may use different protocols such as ATM and TCP IP and translates the protocols Hardware All the electric and mechanical parts and devices used in a computer or attached to it HTML Hypertext Markup Language ...

Страница 50: ... small area Most LANs are confined to an office single building or group of buildings LED Light Emitting Diode An electric component that emits light turns ON when current flows through it Local loop The telephone lines running from a telephone company s central office in a local area to its customers telephones at homes and offices Login The account name user name or user ID and or password used ...

Страница 51: ...er box enables the telephone line the plain old telephone service POTS to carry voice signals and digital signals simultaneously The DSL enabled line is connected to the POTS splitter and the splitter provides two outputs one containing both the POTS and DSL signals and the other containing only the POTS signals To install a splitter box a technician from your telephone company must visit the user...

Страница 52: ...ncludes everything up to a bridge or router connection Service Provider See ISP SNMP Simple Network Management Protocol A protocol used commonly for managing network devices remotely Subnet address The portion of IP address that identifies the subnet Subnet Mask A 32 bit address string that is used to identify the bits of an IP address that are used for the subnet address A Subnet Mask is usually ...

Страница 53: ...your DSL Service Provider to your DSL device to ensure proper connection with the DSL equipment at the Telephone Company s office VCI Virtual Channel Identifier A numerical value assigned by your DSL Service Provider to your DSL device VCI goes hand in hand with VPI to ensure connection with your DSL Service Provider s equipment WAN Wide Area Network A computer network that spans a relatively larg...

Страница 54: ...n used in a manner exceeding its speci fications or if the serial number has been removed We do not assume liability for consequential damages as a result from our product use and in any event our liability shall not exceed the original selling price of the equipment The equipment warranty of Broadxent Inc shall constitute the sole and exclusive remedy of any Buyer of the manufacturer s equipment ...

Страница 55: ...egistration Card and send in with a self addressed stamped enve lope to Broadxent Inc 188 Topaz Street Milpitas CA 95035 ATTN Customer Service Broadxent BritePort 8012 V1 Product Registration Name Company Address City State Zip Phone E mail Serial Number Purchased from Date of Purchase ...

Страница 56: ...service temporarily If possible they will notify you in advance If advance notice is not practical you will be notified as soon as possible You will have an opportunity to correct the problem and you will be informed of your right to file a complaint with the FCC Your telephone company may make changes in its facilities equipment operations or procedures that could affect the proper functioning of...

Страница 57: ... to 9 00 p m Central Time Friday Saturday Sunday 11 00 a m to 5 00 p m Central Time Reach us by E Mail Sendyourquestionsandcommentsbye mailtothefollowingaddress E Mail info broadxent com Reach us by Mail Broadxent Inc A Subsidiary of Creative Technology Ltd 188 Topaz Street Milpitas CA 95035 Reach us on the Web http www broadxent com ...

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