User Manual
BritePort 8012-V1
34
❑
If your service provider has installed a splitter, do not use the microfilters.
4) BritePort does not connect to the Internet or the
DSL
LED keeps on
flashing
Cause
You did not connect your BritePort correctly and securely.
Solution Try the following:
❑
Make sure that your telephone line has been activated for the DSL service.
❑
Be sure that your computer is connected to your BritePort using a straight Ethernet
cable. If your BritePort is connected through a hub with Normal port, be sure that you
have used a crossed Ethernet cable, however, if the hub has Uplink port, then use straight
Ethernet cable.
❑
Be sure that the power adapter is plugged in securely and power is switched on.
❑
Be sure that the phone line from the wall outlet is DSL enabled and is connected
securely to the LINE jack of your BritePort.
❑
Reconfigure your computer for DSL connection, as per the information provided by
your service provider. If you are required to specify your IP address, be sure that you
have typed the values for IP address, Subnet Mask provided by your DSL service
provider correctly.
5) The Internet connection is slow
Cause
Your computer may not have enough cache or you must clear your cache.
Solution Try the following:
❑
Clear the cache on your Internet browser:
On Internet Explorer window, click Tools menu and click Internet Options. On the
“Internet Options” window, click the General tab. Then, under “History” click
Clear History and click Yes to empty the cache. Also for “Days to keep pages in
history:” make the adjustment according to your requirement.
Important: Your browser automatically stores all recently visited sites on a cache
memory on your computer. Next time when you access a recently visited website,
your browser immediately delivers the cached date on to the screen. You should
always empty the cache on a regular basis and after a session of heavy web
browsing.
❑
Delete temporary Internet files:
On the Internet Explorer go to the Internet Options window and click the General
tab. Under “Temporary Internet files,” click Delete Files and click Yes to delete all
temporary Internet files.
❑
Increase the cache:
