23
EN Troubleshooting guide
PROBLEM
CAUSE
SOLUTION
Display does not show a time
The appliance is unplugged
Plug unit in
Display flashes “2:00 AM”
• Initial operation
• There was a power outage
Set clock
It is not possible to set the AUTO ON time
• Lever not positioned in the “Coffee” position
• Clock has not been set
• Position lever in position “Coffee”
• Set clock time
It is not possible to activate the
AUTO ON time
• AUTO ON time has not been set
• Set AUTO ON time
Coffee is not brewing
• The appliance is unplugged
• There was a power outage
• Brew mode was not selected
• There is no water in the water reservoir
• The appliance is in stand-by mode
• AUTO-ON function is not activated
• Lever is positioned in “Drip Stop” position
• Water reservoir cover is not closed
• Plug unit in
• Wait for power to be restored
• Select brew mode to start
• Pour water into the water reservoir
• Switch on the appliance
• Activate AUTO-ON function
• Place lever in position “Coffee”
• Close the water reservoir cover
The coffee maker is only brewing water
There are no coffee grounds in the filter basket
Add the desired amount of coffee to the filter
The coffee maker is overflowing
The filter basket is not properly inserted
Insert the filter basket correctly
Using too much coffee grounds
Remove filter from the filter basket
If using a paper filter, replace with new one
Restart the coffee brewing process with pro-
per amount of coffee grounds (not exceeding
10 coffee measuring scoops or tablespoons)
Using coffee that is too finely ground
Use only coffee that is ground for drip coffee
makers
Paper filter and gold tone permanent
filter are used together
Use either paper or the gold tone permanent
filter, never both at the same time
The coffee flow through the lid is blocked
Remove the insert from the middle of the lid
Rinse the lid properly under running water
The filter basket spring popped out during
cleaning
Reattach the spring to the filter basket
There are coffee grounds at the bottom of
the carafe
The paper filter was not inserted correctly into
the filter basket
Rinse filter basket, set filter into the filter
basked and restart brewing
• Paper filter collapsed
• Coffee powder is too finely ground
• Remove filter, rinse filter basket and restart
brewing with a new paper filter
• Use only coffee that is ground for drip
coffee makers
On/Off button is flashing.
The lever is on “Drip Stop”.
Move the lever to “Coffee” or “Hot water” (if
available depending the model).
After the brewing process is finished some
water remains in the water reservoir.
This is normal. The unit only uses the amount of
water according to the chosen beverage size
option.
Display shows “Lid”
Lid of the water reservoir is open
Close the lid
Display shows
E02, E05, E08, E09, E16, E18
Remove the carafe. Unplug the appliance,
wait for 5 minutes and plug in again. Perform
a decalcification. If the error persists contact
an authorised Braun customer service.
Display shows
E03, E04, E06, E07, E10, E11,
E12, E14, E15, E17, E19
Remove the carafe. Unplug the appliance,
wait for 5 minutes, plug in again and retry. If
the error occurs again contact an authorised
Braun customer service.
Display shows E13
„Over ice“ function has not been selected
when ice cubes are filled in the carafe
Display shows E21
Fill the water reservoir. Switch off and switch
on again. If the error remains contact an
authorised Braun customer service.
