Bosch HPC 410 Скачать руководство пользователя страница 18

Unit troubleshooting

 

HPC 410 – 6721832682 (2021/02)

18

Table 25

Table 26

Table 27

Table 28

Table 29

Table 30

Table 31

Table 32

Using the technical 
documentation, check whether 
the installed cylinder primary 
pump can deliver the required 
output

Replace the pump if there are 
deviations

Excessive losses in the DHW 
circulation line

Check DHW circulation line

Check the hot water temperature 
sensor according to table

Replace the sensor if there are 
deviations from the table values

Check the system configuration. 
The output of the electric booster 
heater is possibly too small in 
relation to the required water 
volume 

Check/increase the DHW settings 
in the service menu >>DHW >> 
Maximum duration (60 min 
....240 min)

A11 - 1000 - [System configuration not confirmed]

Test procedure/Cause

Action

System configuration not 
completed

Configure system completely and 
confirm

A11 - 1010 - [No communication via BUS interface EMS 2]

Test procedure/Cause

Action

Check whether BUS cable was 
connected incorrectly 

Rectify wiring faults and switch 
controller off and on again

Check whether BUS cable is 
defective. Remove expansion 
module from BUS and switch 
controller off and back on. Check 
whether the cause of the fault is a 
module or module wiring

• Repair or replace the bus cable
• Replace faulty BUS node

A11 – 1037 – and A61…A64 – 1037 – [outside temperature sensor 
– heating standby mode active] (A61 = heating circuit 1…A64 = 
heating circuit 4)

Test procedure/Cause

Action

Check configuration. The selected 
setting requires an outside 
temperature sensor.

If an outside temperature sensor is 
not required, select the room 
temperature-dependent 
configuration in the controller.

Check the connecting lead 
between the control unit and 
outside temperature sensor for 
continuity

If there is no continuity, rectify the 
fault

Check the electrical connection of 
the connecting lead in the outside 
temperature sensor or on the plug 
in the control unit

Clean corroded terminals in the 
outside sensor housing.

Check outside temperature sensor 
according to table

If values do not match, replace the 
sensor

Check the voltage at the 
connecting terminals of the 
outdoor temperature sensor in the 
controller in accordance with table

If the sensor values matched, but 
the voltage values do not match, 
replace the control unit

A01 - 811 - and A41 - 4051...4052 - 
[DHW provision: thermal disinfection unsuccessful]

Test procedure/Cause

Action

A11 - 1038 - [Invalid time/date]

Test procedure/Cause

Action

Date/time not yet set

Set date/time

Prolonged loss of power supply

Avoid voltage failures

A11 - 3061...3064 - [No communication with mixer module (3061 
= heating circuit 1...3064 = heating circuit 4)

Test procedure/Cause

Action

Check configuration (set address 
at the module). The selected 
setting requires a heating circuit 
module

Change configuration

Check the BUS connecting lead to 
the heating circuit module for 
damage. BUS voltage at the 
heating circuit module must be 
between 12-15 V DC

Replace damaged cables

Heating circuit module defective

Replace heating circuit module

A11 - 3091...3094 - [Room temperature sensor defective] (3091 = 
heating circuit 1...3094 = heating circuit 4)

Test procedure/Cause

Action

• Change the control type of the 

heating circuit from room 
temperature-dependent to 
weather-compensated

• Change frost protection from 

room temperature-dependent 
to outside temperature-
dependent, if necessary

Replace the system controller or 
the remote control.

A11 - 6004 - [No communication with solar module]

Test procedure/Cause

Action

Check configuration (set address 
at the module). The selected 
setting requires a solar module

Change configuration

Check the BUS connecting lead to 
the solar module for damage. BUS 
voltage at the solar module must 
be between 12-15 V DC. 

Replace damaged cables

Solar module defective

Replace the module

A31...A34 – 3021…3024 – [heating circuit 1… 4 flow temperature 
sensor faulty – standby mode active] (A31/3021 = heating circuit 
1…A34/3024 = heating circuit 4)

Test procedure/Cause

Action

Check configuration. The selected 
setting requires a flow 
temperature sensor

Change configuration

Check the connecting lead 
between heating circuit module 
and flow temperature sensor

Establish a connection properly

Check flow temperature sensor 
according to table

If values do not match, replace the 
sensor

Check the voltage at the terminals 
of the flow temperature sensor at 
the heating circuit module 
according to table

If the sensor values matched, but 
the voltage values do not, replace 
the heating circuit module

Содержание HPC 410

Страница 1: ...6721832682 2021 02 Installation instructions for contractors User interface HPC 410 EMS 2 0010031776 002 ...

Страница 2: ...s for the heat pump 6 4 1 1 Menu Heat pump 6 4 1 2 Menu Pumps 7 4 1 3 Menu External connections 7 4 1 4 Menu Smart grid 8 4 1 5 Menu PV system 8 4 2 Additional heater settings 8 4 2 1 Menu Set additional heater 8 4 2 2 Menu Electric auxiliary heater 8 4 2 3 Menu Auxiliary heater with mixer 9 4 3 Heating settings 9 4 3 1 System data 9 4 3 2 Menu Priority heating circuit 1 10 4 3 3 Menu heating circ...

Страница 3: ...CE NOTICE indicates that material damage may occur Important information Theinfosymbolindicatesimportantinformationwherethereisnoriskto people or property 1 2 General safety instructions H Notice for the target group These installation instructions are intended for plumbers heating engineers and electricians All instructions must be observed Failure to comply with instructions may result in materi...

Страница 4: ...2 control system User interface CR102 as a simple remote room controller User interface CR10H as a simple remote room controller with option to measure relative humidity heating cooling circuits MM 100 module for one heating cooling circuit with mixing valve MP 1002 module for a swimming pool MS 1002 module for solar DHW heating MS 2002 module for advanced solar systems Combination is not possible...

Страница 5: ...d confirm Mixer heating circuit 1 Yes No setting that defines whether heating circuit 1 is a heating circuit with mixer Mixer runtime heat circ 1 0 600 s setting that specifies the time required by the mixing valve in heating circuit 1 to turn from one stop to the other Heating system heat circ 1 Radiators Convector Floor setting for the type of heating distribution in the selected heating circuit...

Страница 6: ... system Press and hold the selector until a pop up menu is displayed Select Yes in the menu Switch from standby mode to normal operation To permanently shutdown Disconnectpower from the entire system and all BUS nodes After a prolonged power failure or extended period of idleness the date and time may need to be reset All other settings are retained permanently 3 8 Quick start of heat pump Open th...

Страница 7: ...rt time for the low noise operation Low noise operation until set the stop time for the low noise operation Min outside temp Below this outdoor temperature the heat pump switches over to normal operation Menu item Control range Function description Prim heating pump mode Automatic The primary circulation pump is in operation when any heat source is active When all heat sources are off the circulat...

Страница 8: ... increased DHW peak The energy available in the PV system is used for DHW Yes No If enabled the DHW is heated to the temperature set for DHWoperatingmode DHWcomfort Noheatingisdoneif the holiday program is active Cooling setback mode If Onlycoolwith PV is setto Yes sethowmany degrees the heat pump is allowed to lower the indoor temperature Only cool with PV Cooling mode is activated only if energy...

Страница 9: ... heater is allowed to start and the heat pump is blocked below the set outdoor temperature Alternating operation Bival pt switch mode2 Add heater DHW cylinder Yes No Choose if the DHW cylinder has an electric additional heater installed Menu item Control range Function description Is a buffer cylinder installed Yes No Set if a buffer cylinder is installed in the heating system Config HC1 at HP No ...

Страница 10: ...automatically changes from the setback mode to the heating mode Heat constantly below a certain outside temperature Frost prot Notice to ensure frost protection for the entire heating system set outside temperature dependent frost protection This setting is independent of the set control type Outdoor temp Room Room and outside temp frost protection is deactivated activated on the basis of the temp...

Страница 11: ...etectionisdeactivatedfortheselected heating circuit Menu item Adjustment range Design temperature or End point 30 75 85 C radiator convector 30 45 85 C underfloor heating system The design temperature is only available with weather compensated control without base point The design temperature is the flow temperature that is reached at the minimum outside temperature and therefore affects the steep...

Страница 12: ... protection outside temperature threshold is set It is only effective if Frost prot Outdoor temp or Room and outside temp is set in the menu NOTICE Domestichotwatercarryingpartsmaybedamagedbeyondrepairif thefrostprotectionlimittemperatureissettoolowandinprolonged periods with outside temperature below 0 C Only contractors are permitted to adjust the factory setting of the frost protection limit te...

Страница 13: ...ase Fig 6 2 Holding phase period 1 7 99 days time delay between the beginning of the holding phase duration of the maximum temperature for screed drying and the next phase Fig 6 4 Holding phase temp 20 55 C flow temperature during the holding phase maximum temperature Fig 6 4 Cool down phase incr No cool down phase no cooling phase takes place 1 10 days setting for the time delay between the steps...

Страница 14: ...ed by the heat source Circulation oper mode Off circulation off On circulation permanently on by taking the start frequency into account As DHW system Activate the same time program for circulation as for DHW heating Further information and settingsofthecustomisedtimeprogram userinterface operating instructions Own time program activate customised time program for circulation Further information a...

Страница 15: ...r 3 minutes as soon as there is a short tap 2 10 seconds The pump is then blocked for 10 minutes Automat therm disinfect Yes the thermal disinfection is started automatically at the set time No the thermal disinfection is not started automatically Therm disinfection day Monday Tuesday Sunday weekday on which thermal disinfection is performed Daily heat up thermal disinfection is performed daily Th...

Страница 16: ...in the system can be called up in this menu 4 9 6 Maintenance menu The contact address for a service company can be set in this menu The contactaddress is automatically displayed to the end user in case of a fault Entering company name and telephone number The current cursor position will flash marked by Turn the selector to move the cursor Press the selector to activate the input field Turn and p...

Страница 17: ...rvice providers and or Bosch affiliated enterprises In some cases but only if appropriate data protection is ensured personal data might be transferred to recipients located outside of the European Economic Area Further information are provided on request You can contact our Data Protection Officer under Data Protection Officer Information Security and Privacy C ISP Robert Bosch GmbH Postfach 30 0...

Страница 18: ...ture sensor in the controller in accordance with table If the sensor values matched but the voltage values do not match replace the control unit A01 811 and A41 4051 4052 DHW provision thermal disinfection unsuccessful Test procedure Cause Action A11 1038 Invalid time date Test procedure Cause Action Date time not yet set Set date time Prolonged loss of power supply Avoid voltage failures A11 3061...

Страница 19: ...ion Check parameter settings at the installation level Register room temperature dependent controller for heating circuit 1 4 as remote control Hxx Test procedure Cause Action For instance service interval of heat source elapsed Service required see documents for the heat source A01 5378 Outdoor unit defrost failure Test procedure Cause Action Too low temperature of heating system Open more thermo...

Страница 20: ...ogic ext connection 1 Block compr operation Block HW operation Block heating mode Block cooling mode Overheat protection HC1 ESC blocking time1 on ESC blocking time2 on ESC blocking time3 on Block additional heater PV system External connection 2 External connection 3 External connection 4 Fuse size Manual defrosting Smart grid Heating Selectable peak Forced peak DHW Selectable peak PV system Heat...

Страница 21: ... dry System Screed drying system Screed dry HC 1 4 Screed drying heating circuit 1 4 Start Interrupt Continue DHW settings DHW operation energy manager Switch on temp EM Switch off temperature EM DHW comfort Switch on temperature Switch off temperature Ramp up delay DHW Eco Switch on temperature Switch off temperature Ramp up delay DHW Eco Switch on temperature Switch off temperature Ramp up delay...

Страница 22: ...ion Start Time Save all settings Commissioning complete Diagnosis Function check Activating function checks Heat pump Heating circuit 1 4 DHW settings Ventilation Pool Solar Monit values Heat pump Heating circuit 1 4 DHW settings Ventilation Pool Solar Output limiter Fault displays System information Maintenance Reset Calibration SnapShot ...

Страница 23: ......

Страница 24: ... Cotswold Way Warndon Worcester WR4 9SW United Kingdom Tel 0330 123 9559 worcester bosch co uk 0330 123 3366 TECHNICAL SUPPORT RENEWABLE SUPPORT 0330 123 9229 CONTROLS AND CONNECTIVITY TEAM 0330 123 3641 0330 123 9339 0330 123 9779 0330 123 9119 0330 123 0166 0330 123 9669 ...

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