Using a visual voicemail service
Listen to a visual voicemail message
1.
In the BlackBerry Hub or Phone app, tap a voicemail message.
2.
Tap
.
Forward a visual voicemail message
1.
In the BlackBerry Hub or Phone app, touch and hold a voicemail message.
2.
Tap
.
Save a visual voicemail message
Your service provider's voicemail system might automatically delete messages after a certain period of time. If you don't
want a message to get automatically deleted, you can save it to your device.
1.
In the BlackBerry Hub, or the Phone app, touch and hold a voicemail message.
2.
Tap
Save
.
Change your visual voicemail greeting
Your voicemail greeting is the outgoing message that a caller hears before leaving a voicemail message. Depending on your
wireless service provider, this feature might not be supported.
1.
In the Phone app, swipe down from the top of the screen.
2.
Tap
.
3.
Tap
>
Change Voicemail Greeting
.
4.
In the
Greeting
drop-down list, do one of the following:
• To play your phone number as your voicemail greeting, tap
Phone Number
.
• To play your name as your voicemail greeting, tap
Name
.
• To record a custom voicemail greeting, tap
Personal Message
.
Change your visual voicemail password
Depending on your wireless service provider, this feature might not be supported.
User Guide
Phone and voice
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