44
SERVSWITCH WIZARD PRO
Problem:
Your keyboard does not function or functions only intermittently. The
Num Lock LED does not always light when the Num Lock key is pressed.
Possible Solution:
Some older keyboards were designed for use with specific computers and are not
truly PC/AT or PS/2 compatible. These are not common, but if you’re having
problems like this and you’re using an old keyboard, try a newer keyboard.
Problem:
Just using your mouse normally causes the CPU channel to change unexpectedly.
Possible Solutions:
Some cheaper mice are not fully compatible with the ServSwitch Wizard Pro
and can lose data, which—if mouse switching is enabled (see
Section 4.2.5
)—
sometimes causes the Switch to interpret a data stream as a channel-change
request. Try using a Microsoft, Logitech, IBM, Compaq
®
, or Hewlett-Packard
®
mouse instead.
Make sure that you are using a Microsoft compatible mouse driver on your PC.
Some drivers by other manufacturers can cause the mouse to use proprietary
mouse-data formats that the Switch doesn’t support. If you have unplugged and
reconnected a mouse to the ServSwitch Wizard Pro, make sure that you reset it
(see
Section 5.8
) or—especially if the mouse is an IntelliMouse—use the mouse-
restoration function (see
Section 5.9
).
Problem:
The cursor/pointer jumps around the screen after you disconnect the mouse
cable or power down the ServSwitch Wizard Pro.
Possible Solution:
If you have disconnected and reconnected a CPU mouse cable or you have
powered down the ServSwitch Wizard Pro, and you’re using a PS/2 mouse or
IntelliMouse, the mouse might have gotten out of sync with the PC. Try the mouse-
reset function (see
Section 5.8
), the mouse-restoration function (see
Section 5.9
)
or reboot the CPU.
