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Chapter 6: Accessing ServSwitch Features

To power

adapter

Local

monitor

PC H PC G

PC B PC A

PC 2 PC 1

PC 8 PC 7

Master ServSwitch

module

(KVT1IP16UV)

Slave

ServSwitch

(KV91xxA)

Local

mouse and

keyboard

Internet or

Intranet

Serial

Access Unit

(KV9-SRL)

Remote

user B

(London)

Remote

user A

(New
York)

Remote

user C

(Tokyo)

Remote

user D

(Taipei)

Figure 6-1. Cascade application.

NOTE: An IP-based module must be at the top of the cascade. You cannot

configure an IP-supported module as a slave.

NOTE: When creating a cascade, the master switch must be rebooted in the

correct sequence. During this procedure, any PS/2-based critical servers
may also need to be rebooted because the ServSwitch emulates a
keyboard and mouse on all targets.

Содержание KVT1IP16UV

Страница 1: ...ree in the U S Call 877 877 BBOX outside U S call 724 746 5500 FREE technical support 24 hours a day 7 days a week Call 724 746 5500 or fax 724 746 0746 Mailing address Black Box Corporation 1000 Park...

Страница 2: ...interference when the equipment is operated in a commercial environment Operation of this equipment in a residential area is likely to cause interference in which case the user at his own expense will...

Страница 3: ...s lo como sea recomendado por el fabricante 8 Servicio El usuario no debe intentar dar servicio al equipo el ctrico m s all lo descrito en las instrucciones de operaci n Todo otro servicio deber ser r...

Страница 4: ...a deber ser localizada lejos de las lineas de energia 16 El cable de corriente deber ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo 17 Cuidado debe ser tomado de tal...

Страница 5: ...rporation Hayes is a registered trademark of Hayes Microcomputer Products Inc Linux is a registered trademark of Linus Torvalds IntelliMouse Microsoft Windows and Windows Vista are either registered t...

Страница 6: ...Recommended 15 3 3 2 Using the HyperTerminal via a Serial Port 17 3 4 Disabling the Mouse Acceleration on the Computers 21 3 4 1 WIndows 98 and Windows 2000 21 3 4 2 Windows XP and Windows Server 200...

Страница 7: ...te 55 5 4 10 Firmware 56 5 5 Info Menu Options 60 5 5 1 Status 60 5 5 2 Port Numbers 61 5 5 3 Help 61 5 5 4 Site Map 61 5 5 5 Copyright 61 5 6 How to Speed Up Your ServSwitch Module 62 6 Accessing Ser...

Страница 8: ...Access Unit to the ServSwitch 92 D 3 Configuring Viewing the Serial Access Unit through the Web Interface 92 D 4 Advanced Configuration Using the Integrated SSH Shell 93 D 5 Remote Login via SSH 94 D...

Страница 9: ...served for future use 1 DB9 COM RS 232 male DTE 1 HD15 for console video 1 RJ 45 LAN 2 6 pin mini DIN female for console keyboard and mouse 1 Centronics 36 pin female for ServTray KVT1IP1UV 1 HD15 fem...

Страница 10: ...the same way as a ServSwitch EC IP KVM Switch KV93xxA R2 does when used with a ServTray The RoHS compliant ServSwitch supports industry standard networking and management protocols such as TCP IP and...

Страница 11: ...eset or Restore Factory Defaults 3 RJ 45 connector Links to the LAN 4 Sys OK LED Lights when the network is on 5 6 pin mini DIN connectors Connect to the shared console keyboard and mouse ports 6 HD15...

Страница 12: ...nly 1 DB9 RS 232 null modem serial cable This user s manual 2 4 Additonal Items You May Need 1 KVT41xA R2 or KVT51xA ServTray 1 KV9 SRL serial module KVT1IP8UV and KVT1IP16UV only Computer cables see...

Страница 13: ...M Module can be used to enable one KVT41xA R2 or KVT51xA to manage eight servers or computers that support PS 2 or USB keyboards and mice along with VGA video See Figures 2 3 and 2 4 Figure 2 3 Typica...

Страница 14: ...ection provides instructions for the basic hardware setup of the module CAUTION Before you begin make sure that power to all the devices that you will be connecting is turned off To prevent damage cau...

Страница 15: ...ervSwitch module These are described in Sections 3 3 1 and 3 3 2 Before doing the initial setting 1 Record your original computer settings such as TCP IP in case you would like to use this computer fo...

Страница 16: ...KVT1IP16UV PS 2 mouse VGA monitor Figure 3 2 Connecting a PS 2 keyboard mouse and monitor to the ServSwitch module 2 Connect a CAT5 cable to the ServSwitch module s LAN port Connect the other end of t...

Страница 17: ...or LAN Ethernet switch 16 Port ServSwitch EC with IP KVM Switch Module KVT1IP16UV To power adapter PS 2 mouse Figure 3 4 Connecting the power The Network Settings screen appears as shown in Figure 3...

Страница 18: ...Figure 3 6 Computer 8 Port ServSwitch EC with IP KVM Switch Module KVT1IP8UV Serial port To power adapter Figure 3 6 Connecting a computer to the ServSwitch unit s serial port 2 From your computer s A...

Страница 19: ...Figure 3 8 Connecting to HyperTerminal 4 In the Name field type in a name for example abc Next click on an icon to correspond to the chosen name Then click on OK or click on Cancel to type in a differ...

Страница 20: ...10 Port Settings screen 7 From the Bits per second drop down menu select 115200 Choose settings for data bits parity stop bits and flow control from their respective drop down menus The default values...

Страница 21: ...neficial interface enhancement it can interfere with the ServSwitch unit s operation and should be disabled on the managed computers before you attempt a remote session Follow the instructions in Sect...

Страница 22: ...example of a ServSwitch setup is shown in Figure 3 12 Refer to this diagram and follow the instructions discussed next when installing the ServSwitch Local monitor PC H PC G PC B PC A To power adapter...

Страница 23: ...the ServSwitch module as a local console connect a standard PS 2 keyboard following the PC99 standard color codes and PS 2 mouse also following the PC99 standard as marked on the ServSwitch unit s re...

Страница 24: ...l Access Unit s KV9 SRL to the R port on the ServSwitch unit s 10 Power on the ServSwitch by connecting the AC adapter to a suitable power outlet and the opposite end of the power cord to the 12 VDC p...

Страница 25: ...indow in the middle of the screen shown in Figure 3 14 You ll get the VNC screen which is the host computer s screen NOTE You may need to upgrade or download your Java http www java com support in you...

Страница 26: ...on screen display OSD To use this option press the Left Ctrl key twice within two seconds to see the hotkey menu an OSD option if it is enabled Press the Left Ctrl key three times within two seconds...

Страница 27: ...ing status An eyemark to the right of a name see Figure 4 2 indicates that computer is selected and monitored in Scan mode In the OSD this mark can be switched on or off by pressing the F2 key Press t...

Страница 28: ...er port During Scan mode the OSD skips the password protected computers The F4 key enables more functions including AutoScan Manual Scan Scan Type Scan Rate Hotkey Menu CH Display and Position A new s...

Страница 29: ...us The non volatile memory stores the Scan Type setting Scan Rate Sets the duration a computer is displayed in Auto Scan mode The options are 3 seconds 8 seconds 15 seconds and 30 seconds The non vola...

Страница 30: ...y twice within two seconds The switch will beep to indicate that it s in hotkey mode 2 Enter your desired switch port number 1 8 For example if you press Left Ctrl Left Ctrl 2 you ll select the comput...

Страница 31: ...n in Figure 4 3 and described in Table 4 2 1 Figure 4 3 Front panel of the KVT517A WIDE Table 4 2 Monitor controls on the KVT517A WIDE and their functions Button or Description Function LED 1 Computer...

Страница 32: ...ess the Auto key to exit When the unit is operating turn on the OSD menu to set the LCD panel as an ordinary LCD monitor 4 key When using the OSD submenu press this dual function key to increase the v...

Страница 33: ...s While using the wireless mouse or wireless keyboard and mouse combo users can disable the touch pad function to prevent interfering with the mouse cursor To apply the wireless control and disable th...

Страница 34: ...com 1 8 and 16 Port ServSwitch EC with IP KVM Switch Modules Plug the keyboard mouse into the USB Type A connector on the side edge of the drawer as shown in Figure 4 5 Plug USB KB MS here Figure 4 5...

Страница 35: ...3 or b the fixed IP address you set up see Section 3 1 for more information Again the default IP address for the ServSwitch unit s LAN port is https 192 168 1 123 5 1 How to Log in to the ServSwitch t...

Страница 36: ...integrated Java VNC client interaction with the managed computers by clicking on the large screen shot or choosing one of the VNC client links To refresh the screen click on the Refresh button The men...

Страница 37: ...ample you might have a login account for local access and a different one for remote access The local account would select 16 bit color maximum bandwidth and so on The remote account would select 8 bi...

Страница 38: ...u can view the screen as full size 1 2 size 1 4 size 1 8th size or 1 16th size Select the appropriate size from the screen shown in Figure 5 4 Figure 5 4 Snapshots screen 5 2 3 Logout Click on this op...

Страница 39: ...Click on Connect from the VNC menu in the Home screen Figure 5 5 appears From here you can control the host computer as if you were physically sitting in front of it Figure 5 5 The host computer s scr...

Страница 40: ...tion screen options Parameter Description Network Configuration Click on view debug current network setup values here Figure 5 7 appears Dynamic Host Configuration Select Enabled or Disabled from the...

Страница 41: ...pe in the IP address for the ServSwitch Subnet Mask Type in the subnet mask for the ServSwitch Gateway or 0 0 0 0 for none Type in the ServSwitch unit s default gateway Broadcast or leave blank Type i...

Страница 42: ...system log entries and so on Figure 5 7 Current Users screen Table 5 2 Current Users screen options Parameter Description Current Users Create a new user by filling in the form values and choosing th...

Страница 43: ...address connection Recent system log entries Lists recent system activity syslog Download syslog here Click on this button to download a log entry Clear Log button Click on this button to clear all s...

Страница 44: ...permanently remove the displayed user from the system Edit User Details Select a username from the above list click on its name then edit the values shown in this form Leave the password field empty...

Страница 45: ...entification screen The screen options include machine name location contact name network address and description These details are useful for DHCP servers SNMP agents and VNC clients Although these v...

Страница 46: ...Parameter Description Administrator Password The administrator can change the default pass word for admin recommended Read and consider the comments and instructions on this menu before making any ch...

Страница 47: ...p the internal fire wall See the description on the next page Disabled Ignore source IP address default Select this option from the drop down menu to disable the IP address Enabled Type in a source IP...

Страница 48: ...ur IP will be accepted by your filter VNC Password Policy When a new VNC connection is established the remote user must be authenti cated Standard VNC protocol does not support username it only suppor...

Страница 49: ...ected but not controlling the keyboard and mouse With a single user access policy only one user may control the system New connections are permitted but they will NOT be able to see or even control th...

Страница 50: ...options Parameter Description Keyboard mapping In many parts of the world the keyboard has extra keys and or a different layout to better suit the local language than the default U S English If your...

Страница 51: ...menu You must use the DB9 serial port DTE pinout on the back of the ServSwitch Once enabled a status and control window appears Individual ports can then be power controlled and monitored 5 4 6 SNMP F...

Страница 52: ...can control this device and all systems attached to it Leave the string empty to disable SNMP write access Agent Identification This option sets the location and contact name Location This string is s...

Страница 53: ...ated number of retries and timeout period which are configurable on the same page Remember to enable RADIUS after configuring it While RADIUS authentication is enabled the locally defined IP module ac...

Страница 54: ...r and the client machine Two additional servers may be defined for backup purposes Each server will be tried in order using the indicated number of retries and timeout period which can be configured o...

Страница 55: ...Serial Access Unit KV9 SRL to the ServSwitch unit s R port Once you select the ServSwitch in the Name Description field in Figure 5 14 click on the Commit Changes button to save your selection To refr...

Страница 56: ...ackbox com 1 8 and 16 Port ServSwitch EC with IP KVM Switch Modules Figure 5 15 Set Date and Time screen 5 4 10 Firmware From the Admin menu in the Home screen click on Firmware A firmware upgrade scr...

Страница 57: ...5 Advanced Operations Figure 5 16 Firmware upgrade screen Table 5 8 Firmware upgrade screen options Parameter Description Version Numbers These fields list the firmware version numbers Unit Numbers Th...

Страница 58: ...t page If you have multiple units to upgrade you may choose the Get latest version button that will not attempt to upgrade the unit directly but will instead fetch the required file This file can be u...

Страница 59: ...ou are given as part of an upgrade The sys tem knows what to do with each file you give it and they are checked for valid ity before being applied How to Upload a Custom Certificate To upload your own...

Страница 60: ...d and cannot be reached through other means the admin user can close all VNC connections Current Connection Shows the current IP and what encryption you are using to log in to the ServSwitch Recent Sy...

Страница 61: ...ngs and Localhost settings To apply any changes upon reboot that you make to the LAN Main Ethernet Port click on the Commit Changes button To save your changes and restart all servers click on the Res...

Страница 62: ...choose Min Avg or Max you will override the default Auto The automatic mode measures actual network performance You may see the current mode switch from Min to Avg or Max The different modes indicate...

Страница 63: ...screen the host computer s screen Figure 5 20 Figure 5 20 The VNC screen NOTE You may need to upgrade or download your Java http www java com support in your browser before using the VNC screen to re...

Страница 64: ...st ServSwitch the master switch are known as slaves Once connected the units will automatically configure themselves as either masters or slaves You can only connect an equal or a smaller ServSwitch t...

Страница 65: ...9 SRL Remote user B London Remote user A New York Remote user C Tokyo Remote user D Taipei Figure 6 1 Cascade application NOTE An IP based module must be at the top of the cascade You cannot configure...

Страница 66: ...igure 6 2 OSD screen Note also that the short form hotkey menu can be turned on as an OSD function Just press the F4 key then select More then Hotkey menu See Table 6 1 for hotkey commands The port nu...

Страница 67: ...hed on or off by pressing function key F2 Press the Esc key to exit OSD and to return to the port PC screen that you were previously connected to The Function and Escape keys work as follows Function...

Страница 68: ...there are options to choose from Use the up arrow or down arrow key to select the functions and then press the Enter key Available options will be shown in the middle of the screen Again use the up ar...

Страница 69: ...can through powered on computers Only powered on computers will be scanned Eye mark only In Scan mode scan through any eye mark selected computer regardless of computer power status The nonvolatile me...

Страница 70: ...Sun keyboards that use different languages have different layouts The ServSwitch can emulate a Sun keyboard for a specific language or country such as Arabic Belgian U S and others Select the proper...

Страница 71: ...nitor the com puter activity without having to press the front panel push buttons This time interval cannot be changed Left Ctrl Left Ctrl Stop AutoScan Left Ctrl Left Ctrl F2 Begin Manual Scan Left C...

Страница 72: ...ower on any device either a ServSwitch or a PC can be added or removed from a PC port on the ServSwitch without having to power off the master switch Make sure that devices are powered off before conn...

Страница 73: ...commercial VNC clients 3 SSH Tunnel By default there is a standard SSH server running on Port 22 the standard SSH port Once connected via SSH the VNC traffic is tunneled through the SSH connection an...

Страница 74: ...eyboard This client software requires the use of Java 2 JRE 1 4 to enable features like wheel mouse support The Sun Microsystems Java site www java com is an excellent resource to ensure your browser...

Страница 75: ...nection will be terminated The port number 15900 is arbitrary in the above example and can be any number 1025 65535 It is the port number used on your client machine to connect your local SSH instance...

Страница 76: ...ds 7 3 How to Use the Bribar Along the bottom of the VNC screen is a dark blue bar with various buttons We call this feature the bribar Its purpose is to show a number of critical status val ues and t...

Страница 77: ...s occurs immediately Video Adjust Adjusts the video phase automatically This is an option even though it doesn t appear in the example shown in Figure 7 3 PS 2 Reset Resets the PS 2 keyboard and mouse...

Страница 78: ...mple to indicate if keyboard and mouse are PS 2 signals If Autosync appears beneath this indicator the mouse pointers on the local mouse and the VNC session will be synchronized automati cally 1 A S T...

Страница 79: ...ribar Press the F7 key twice to start the Main menu then click on the bribar to restore the feature Various fields from the Main menu are outlined in the text below and on the next page Most of the fu...

Страница 80: ...Click on this button to reset the PS 2 emulation going to the host and to the attached PS 2 devices This can be used if the mouse stops responding or the PS 2 keyboard isn t working Video Reset butto...

Страница 81: ...the on screen menu for an enterprise class ServSwitch or other KVM switch When these con ventional KVM switches are combined with the ServSwitch units described in this manual this key makes accessing...

Страница 82: ...n click on the Reset button to release all depressed keys The VirtKeys menu can be left open while using the host system You can then click the required button at the suitable time and still interact...

Страница 83: ...matically Use Save to save the changes you have made manually Since this adjustment depends on the video mode separate values are stored for each video mode Color Offset Gain This is a fine tuning adj...

Страница 84: ...ering button Noise Filter This controls the ServSwitch unit s advanced video filtering feature Unlike other filtering algorithms the ServSwitch unit s noise filter will only remove noise It does not d...

Страница 85: ...might be swapped Solution 1 Connect the cables according to the PC99 standard keyboard and mouse icons on the connectors Possible Cause 2 Incorrect cables are used Solution 2 Use only USB compatible c...

Страница 86: ...time to time while a red indicator flashes Possible Cause 1 All PCs are powered off or only one PC is powered on Scan mode works only for powered on computers Solution 1 Power on all computers To abo...

Страница 87: ...fted Possible Cause The computer was in the shifted state when last switched Solution Press both Shift keys on the keyboard Problem I forgot the password Solution Contact Black Box Technical Support a...

Страница 88: ...mponents involved in the problem any particular application that when used appears to create the problem or make it worse A 3 Shipping and Packaging If you need to transport or ship your 1 8 or 16 Por...

Страница 89: ...otected VNC VNC RFB Protocol Standardized real time KVM network Server protocol Compatible with existing VNC client software VNCS SSL tunneled VNC VNC protocol tunneled via SSL TLS encryption Used for...

Страница 90: ...could be configured in a number of different ways it is impossible to supply a generic certificate that will match your exact network settings Question Is my data safe Answer Yes The security certific...

Страница 91: ...lick on Install Certificate 4 The Certificate Import Wizard will appear Select Automatically select the certificate store default and click Next When the next window appears click Finish 5 A confirmat...

Страница 92: ...RJ 14 port There are two RJ 14 ports on the Serial Access Unit choose either one of them Once you have added the first computer to the ServSwitch by using the Serial Access Unit you can connect the s...

Страница 93: ...ny modems When active the device will log out and reset itself if the carrier signal is lost increasing security This may not work with all devices and could impair proper operation in some circumstan...

Страница 94: ...low an underscore represents a space on the keyboard to access the menu It will be similar to the following RS 232 Menu 1 none 115200 bps 8N1 Q Disconnect Send break H Hangup line drop DCD E Send Ctrl...

Страница 95: ...vidual channels output rates Up to four users may simultaneously log into the same device All users may type commands at any time and all users will see the same output NOTES All users have equal acce...

Страница 96: ...to the IPMI feature and does not correspond to a password or account in the host computer s operating system D 6 3 If the Host Computer Does Not Support IPMI If the host computer you are managing with...

Страница 97: ...115 200 bps based on the configuration on the host computer s IPMI settings BMC Password Enter the password twice assigned to the BMC in the host computer s BIOS setup software NOTE The selected baud...

Страница 98: ...the Status screen will depend on the model of host computer being managed Since IPMI implementations vary widely across manufacturers the infor mation you are able to see on your status screen may dif...

Страница 99: ...Page 99 724 746 5500 blackbox com Appendix D Using an Optional Serial Access Unit with the R Port Examples Figure D 2 VNC status report example 1...

Страница 100: ...Page 100 724 746 5500 blackbox com 1 8 and 16 Port ServSwitch EC with IP KVM Switch Modules Figure D 3 VNC status report example 2...

Страница 101: ...rough the bribar during an active VNC session Web Figure D 4 Controls on the Home screen Web Once IPMI is enabled and functioning correctly a set of controls will appear imme diately under the host co...

Страница 102: ...choices from the bribar Reset Equivalent to pressing the Reset button on the managed computer The computer will restart ON OFF Powers the host computer on or off depending on the current state of the...

Страница 103: ...If you want to use this feature through a PBX system you might need additional support from your telecom services provider E 2 Connecting a Modem The ServSwitch works with virtually any Hayes compatib...

Страница 104: ...tch unit s serial port and the modem It does not affect the connection speed between the local and remote modems They will negotiate their own connection speed when a connection is made For best perfo...

Страница 105: ...ter the phone number for the line that the ServSwitch unit s modem is connected to Add the area code country code or other digits needed to access the outside line as required by your phone system Whe...

Страница 106: ...the troubleshooting process do not use firewall software with the dialup connection E 2 3 Accessing the Web Interface Once a dialup connection has been established you can access the Web interface or...

Страница 107: ...oubleshooting Guide The following messages will appear in the Web interface s system log on the Status screen They might help to diagnose problems with the modem configuration Message Starting PPP for...

Страница 108: ...Description A PPP authentication has occurred and a session has started Message Phone line rings Description The modem has detected an incoming call Message Modem answers xxxxxxxxx Description The mo...

Страница 109: ...kbox com About Black Box Black Box Network Services is your source for more than 118 000 networking and infrastructure products You ll find everything from cabinets and racks and power and surge prote...

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