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PROBLEM: 

My computer and the Freedom II switch are connected to the same network but I can’t make contact using a web browser. 

There may be another device using the same address as the Freedom II default (192.168.1.22) or your computer may be on a different 
subnet.  

REMEDIES: 

• 

Check whether any other device on your immediate network is using the same address and temporarily disconnect it, if 
possible. 

• 

Make a temporary direct connection between your computer and the switch in order to change the IP address used by the 
switch.

• 

Check that your computer and the switch are on the same subnet. If necessary, change your computer’s subnet mask setting 
to encompass that of the switch, e.g. instead of 255.255.255.0, try 255.255.0.0.

TROUBLESHOOTING

Содержание Freedom II KV0004A-LED

Страница 1: ...USER GUIDE KV0004A R2 KV0004A LED KV0004A XTRA LED KV0008A R2 FREEDOM II 24 7 TECHNICAL SUPPORT AT 1 877 877 2269 OR VISIT BLACKBOX COM...

Страница 2: ...emarks of BB Technologies Inc Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owners We re here to help If you have any questions about your applicat...

Страница 3: ...case the user at his own expense will be required to take whatever measures may be necessary to correct the interference Changes or modifications not expressly approved by the party responsible for co...

Страница 4: ...reros o gabinetes que impidan el flujo de aire por los orificios de ventilaci n 10 El equipo el ctrico deber ser situado fuera del alcance de fuentes de calor como radiadores registros de calor estufa...

Страница 5: ...cations 14 3 2 Mounting 14 3 3 Connections 15 CHAPTER 4 CONFIGURATION 24 4 1 Initial configuration 24 4 2 Glide and Switch configuration 32 4 3 Multi Monitor Glide and Switch configuration 34 4 4 Conf...

Страница 6: ...ens using common peripherals Freedom II switches allow you to use a single USB keyboard and USB mouse to fulfill functions that previously required four or eight separate sets This provides immediate...

Страница 7: ...d screens are selected at any time the optional Freedom LED Monitor kit provides discreet stick on LED monitor indicators When a system screen is selected a corresponding LED monitor indicator illumin...

Страница 8: ...hnology allows the Freedom II units to determine the precise moment that you wish to change between channels by monitoring the mouse pointer movements All switching intelligence is fully contained wit...

Страница 9: ...ything is missing or damaged contact Black Box at 877 877 2269 or info blackbox com Freedom II unit Power adapter and power cord Flash upgrade adapter 4 Self adhesive feet 2 4 ADDITIONAL ITEMS YOU MAY...

Страница 10: ...show which peripherals are switched to the current computer channel or as you begin pressing the Mode button the peripherals that will be switched during the next press es of the Computer button The...

Страница 11: ...nd also to update the internal firmware when necessary by connecting to a computer 8 4 USB Type B connectors Connect to a USB port on each computer 9 4 3 5 mm RCA connectors Connect to the speaker out...

Страница 12: ...peripherals are switched to the current computer channel or as you begin pressing the Mode button the peripherals that will be switched during the next press es of the Computer button The upper four i...

Страница 13: ...a computer 8 8 USB Type B connectors Connect to a USB port on each computer 9 8 3 5 mm RCA connectors Connect to the speaker output socket on each computer optional connection 10 2 USB Type A connect...

Страница 14: ...ic switching utility and or the optional remote control the Freedom II unit can be situat ed out of sight within the cabling cradle of a desk or placed adjacent to the connected systems Consult the pr...

Страница 15: ...PHERALS TO THE USER CONSOLE 1 Position your peripheral devices in the vicinity of the unit so that their cables will easily reach 2 Keyboard and mouse Attach the leads from your USB keyboard and mouse...

Страница 16: ...II system which switches PCM Pulse Code Modulation audio at 96KHz 3 3 2 COMPUTER SYSTEMS Each computer system is connected to the Freedom II unit using up to two cables Freedom II switches support USB...

Страница 17: ...nput fail 100 of the load will be transferred to the other power adapter without a break in operation Remote checking of the power inputs is possible at any time via the browser inter face There is no...

Страница 18: ...locations where air cannot circulate to cool the equipment Do not operate the equipment in ambient tempera tures exceeding 40 degrees Centigrade Do not place the products in contact with equipment wh...

Страница 19: ...r indicator then connects to one of the ten ports on the Freedom LED Monitor module 3 3 4 1 TO CONNECT THE FREEDOM LED MONITOR MODULE AND INDICATORS 1 Remove power from the switch Use the flat cable s...

Страница 20: ...4 1 1 1 To temporarily connect a computer to the net work port and use the Glide and Switch application Please see the section 4 4 Configuring LED indicators 4 Apply power to the switch LED indicator...

Страница 21: ...et request to the follow ing location ipadress cgi bin channel The following parameters are available km channel Switches the keyboard and mouse to the defined channel spk channel Switches the speaker...

Страница 22: ...the Freedom II will switch immediately to the appropriate channel 3 3 6 1 CONNECTING A COMPUTER FOR REMOTE CONTROL The cable link from the computer needs to connect the transmit TXD line of the comput...

Страница 23: ...that the chosen serial port is configured to the following Baud rate 1200 Data bits 8 Stop bit 1 Parity None 3 3 6 3 CHANNEL SELECTION CODES ASCII Character Hex Decimal Channel 1 1 0x31 49 Channel 2 2...

Страница 24: ...rposes use a standard patch cable cross over or straight connections are both supported to link the Ethernet 10 100 network port of the Freedom II unit to your computer s network port Figure 4 1 The Z...

Страница 25: ...t panel display will respond when peripheral channels are switched The main seven digit number shows the computer to which the KM Keybd and Mouse channel is connected If any of the other channels are...

Страница 26: ...enable or disable mouse switching to suit your installation requirements Options port mode Determines how the serial Options port should function Choices are Serial control to received switching comm...

Страница 27: ...ives are sent Always When chosen keep alive activities are sent continuously every 15 seconds Channels Place a tick next to each computer that needs to be kept awake 4 1 4 4 SWITCH IDENTIFICATION This...

Страница 28: ...to the Zero Touch Switch Manager Obtain IP address automatically DHCP When ticked the unit will derive its IP address netmask and gateway settings from the DHCP Dynamic Host Configuration Protocol ser...

Страница 29: ...red users is limited to an administrator and up to four other users A list of current users will be shown and you can alter the list as follows TO EDIT A USER 1 Click on the user name 2 Click the Edit...

Страница 30: ...restored and all users except for the admin user will be removed Additionally if any Glide and Switch layouts are stored they will also be removed from memory There are two ways to perform a factory...

Страница 31: ...nical support and install it on a computer that is attached via a network connection to the Freedom II switch The file is supplied as a compressed ZIP file Decompress the ZIP file with an appropriate...

Страница 32: ...Select Configure Connection to display the Communication configuration dialog c In the first tab select the Network connection The Serial option is used only for the standard Freedom II switch See Fi...

Страница 33: ...screen resolutions are not critical but they enable the Freedom II unit to accurately map the movement of the mouse onto corresponding movements of the pointer across the screens The screen names if...

Страница 34: ...n App This is the Glide and Switch application and needs to be installed only on the PC that will be used to set up the Freedom II switch via the supplied flash upgrade cable and OPTIONS port Visual C...

Страница 35: ...a See Figure 4 12 Figure 4 12 Multi Monitor map area 3 Arrange the coloured rectangular screen representations to mimic the physical layout of the actual displays For example you may wish to have the...

Страница 36: ...htness for all indicators To impose a default color on all connected indicators choose the required Default color and then tick the option Set all LEDs to this color Use the Default brightness option...

Страница 37: ...LED list relates to one of the ten output sockets on the Freedom LED Monitor module Note It is possible to associate any LED indicator with more than one video screen Figure 4 16 Choosing a color for...

Страница 38: ...ouse parking option displays vertical and horizontal scroll bars Use the scroll bars to pinpoint the position that should be used to park the dormant mouse on each screen 4 5 3 SWITCH SETTINGS Enable...

Страница 39: ...39 1 877 877 2269 BLACKBOX COM NEED HELP LEAVE THE TECH TO US LIVE 24 7 TECHNICAL SUPPORT 1 877 877 2269...

Страница 40: ...e and Switch configuration The mouse will not flow across the screens while any mouse buttons are pressed down this prevents undesired behavior when dragging windows around or group selecting items Yo...

Страница 41: ...utton repeatedly to change the switching mode Figure 5 2 Changing the switching mode using the MODE button Note If an indicator flashes it signifies that the respective peripheral is currently switche...

Страница 42: ...have been changed substitute them for CTRL and ALT in the examples given here CTRL ALT 1 Selects channel 1 CTRL ALT 2 Selects channel 2 CTRL ALT 3 Selects channel 3 CTRL ALT 4 Selects channel 4 CTRL A...

Страница 43: ...mouse button to decrement the channel When the correct channel is reached release the middle button When using this method of switching The computer channels that are visited depend upon the configur...

Страница 44: ...2 or your computer may be on a different subnet REMEDIES Check whether any other device on your immediate network is using the same address and temporarily disconnect it if possible Make a temporary d...

Страница 45: ...GND TXD GND SERIAL REMOTE CONTROL AND FLASH UPGRADE CABLE 10P10C 10p10c connector D Type female 9 way 7 2 TXD RXD 4 3 3 5 RXD GND TXD GND The OPTIONS port uses a 10p10c socket which can accommodate b...

Страница 46: ...ly solved leading to the creation of the Emulated USB switch A neat side effect of the technique used is that each computer can be fooled into thinking that the USB device is permanently con nected to...

Страница 47: ...efit greatly from the USB Hubs that are jointly used with the True Emulation system Because they interface directly and permanently with each computer they help to sta bilize the dormant links making...

Страница 48: ...cation which allows you to declare the individual screen sizes and visually position each one relative to the others Figure C 1 Moving the mouse beyond a screen border causes Glide and Switch to switc...

Страница 49: ...the task bar will automatically reappear when the mouse pointer is parked When playing full screen video the on screen controls play pause seek etc will very likely be revealed when the mouse pointer...

Страница 50: ...ation and or other materials provided with the distribution The name of the author may not be used to endorse or promote products derived from this software without specific prior written permission T...

Страница 51: ...e or cable becomes damaged cracked or broken or if you suspect that it is not operating properly If you use a power extension cord with the unit make sure the total ampere rating of the devices plugge...

Страница 52: ...COPYRIGHT 2019 BLACK BOX CORPORATION ALL RIGHTS RESERVED NEED HELP LEAVE THE TECH TO US LIVE 24 7 TECHNICAL SUPPORT 1 877 877 2269 877 877 2269 blackbox com KV0008A R2 rev 2 3 RC2...

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