Service Centre
Warranty Conditions
This Warranty does not cover
To process your Warranty Claim,
the following information are necessary:
Important:
bianco di puro GmbH & Co. KG
Phone
+49 221 50 80 80-20
Maarweg 255
Fax
+49 221 50 80 80-10
D-50825 Cologne
Germany
Internet
www.biancodipuro.com
Please keep the date of purchase and the serial number oft the appliance handy. This number is found on the bottom of the appliance.
Attention
•
Read instructions before using
• Do not immerse in water
• Unplug when not in use.
• Do not open device! Risk of electrocution!
We provide the following manufacturer’s warranty on your bianco di puro High Performance Mixer:
• 5 years on Motor Base
• 2 years on Mixing Container
• 2 years on Tamper
The warranty includes defects in materials, construction and workmanship of all parts.
If your bianco di puro power blender exhibits defects during normal use within the warranty time, the manufacturer will decide if the appliance will either be
repaired, defective parts replaced free of charge, or exchanged for a replacement appliance.
To submit a warranty claim, you must thoroughly clean the entire appliance including all accessories, pack it well and send it to the bianco di puro Service Centre.
Please note: If individual parts or the appliance itself have not been cleaned, the Service Centre will charge you for cleaning them, irrespective of the warranty
claim. Please keep the original shipping box in case you need to send in your appliance.
Please always call the Service Centre before sending in an appliance. Often a phone call is enough to solve the problem and the packing and sending becomes
superfluous. In any case, your bianco di puro Service Centre will solve your problem as quickly as possible.
If it is still necessary for you to send in your blender, please discuss the dispatch with your bianco di puro Service Centre. This will minimise your dispatch costs.
1.
Defects that do not result from the workmanship and production of the appliance, such as careless damage, accidents, etc.
2.
Use not in accordance with the user manual, careless handling, technical changes, accident
3.
Damage caused by parts not provided by an authorised dealer or repairs carried out by non- authorised personnel
1.
Your name, address, phone number
2.
Serial number and model number
3.
Problem
4.
Date of purchase
5.
Seller
6.
If damaged during dispatch, name of the parcel service and the
package number.
When sending in your bianco di puro power blender, pack all parts in the
original packing and make sure that you have included all parts. Do not
forget to write your address on the outside of the packaging.
TIP
Keep the original packaging in case it is necessary to send in your
blender in to the Service Centre
115puro
