GSS3219A
Instruction Manual
19
Troubleshooting
Problem
Possible Cause
Prevention/Cure
B
urner will not light using knobs or
igniter.
Wires and/or electrode covered with
cooking residue.
Electrode and burners are wet.
Electrode cracked or broken –
sparks at crack.
Wire loose or disconnected.
Clean wire and /or electrode with
rubbing alcohol.
Wipe dry with cloth.
Replace electrode.
Reconnect wire or replace electrode/
wire assembly.
Burner will not light using a match.
No gas flow.
Coupling nut and regulator not fully
connected.
Obstruction of gas flow.
Disengagement of burner to valve.
Spider webs or insect nest in venturi.
Burner ports clogged or blocked.
Tank out of gas.
Check if propane tank is empty. If
empty, replace or refill. If propane tank is
not empty, refer to
Excessive flow
safety valve reset procedure
on page
17.
Turn the coupling nut about one-half to
three quarters additional turn until solid
stop. Tighten by hand ONLY - do not use
tools.
Clear burner tubes.
Check for bent or kinked hose.
Reengage burner and valve.
Clean venturi.
Clean burner ports.
Check for gas in propane tank.
Irregular flame pattern, flame does not
run the full length of burner.
Burner ports are clogged or blocked.
Clean burner ports.
Flame is yellow or orange.
Flame blow out.
New burner may have residual
manufacturing oils.
Spider webs or insect nest in
venturi.
Food residue, grease or seasoning
salt on burner.
Poor alignment of valve to burner
venturi.
High or gusting winds.
Low on propane gas.
Excess flow valve tripped.
Burn grill for 15 minutes with the lid
closed.
Clean venturi.
Clean burner.
Assure burner venturi is properly
engaged with valve.
Turn front of grill to face wind or
Increase flame height.
Replace or refill propane tank.
Refer to the
Excessive flow safety
valve reset procedure
on page 17.
Sudden drop in gas flow or reduced
flame height.
Excess flow safety device may
have been activated.
Refer to the
Excessive flow safety
valve reset procedure
on page 17.
