Barco MDSC-8255 12G, Руководство пользователя

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69 R5913964 /00 MDSC-8255
6.10 Troubleshooting
Overview
Problem
Description
Possible solution
Serial connection not available After reboot, the serial connection
on the USB type B port is not
present (COM port not visible). Reboot the display.
OSD disappears during input
signal switching OSD disappears during input
signal switching (maximum 2
seconds). No action required. This is normal
behavior.
The Image Is not shown correctly
or is missing The image shown on the monitor
is not displayed correctly or is
missing Reselect the input – if does not
solve the problem reboot the
display.
Flashing image/Left side image
not shown in DP Dual Mode During Auto search cycles or exit
from power save mode, the DP
dual image is not restored
correctly. Reselect the input or reboot the
display.
Half of the screen corrupted in
HDMI UHD 4:2:0 After switching from a profile with
HDMI UHD 4:2:0 input to another
profile with the same input, half of
the screen could be corrupted. Reselect the input or reboot the
display.
Dark pixel column is displayed in
the center of the screen In DP Dual Mode and resolution
lower than 1600x1200x2, a
‘ dark
pixel column ’ is displayed in the
center of the screen.
Use a horizontal resolution of at
least 1920 pixel.
Connecting DVI cable to a PC
does not cause auto-detection After a power cycle, DVI EDID
seems not to be available
(connecting DVI cable to a PC
does not cause auto-detection)
until DVI input is selected. Select the DVI input when the
Display need to expose the EDID
on the DVI channel.
PC connected to DP hang Switching between DP and Video-
over-IP or SDI inputs after DP 1.1
is configured on PC, causes PC to
hang. Select the input before powering
the PC.
Switching SDI-4K modes – the
image is not displayed 10
The SDI-4K image could not be
displayed when Switching
between different SDI-4K modes. Reselect the SDI-4K mode
Switching different profiles with 4K
image
– Only right part image
displayed 10
Switching from one profile with
SDI-4K selected input (e.g. Single
SDI-1) to another with DP 1.2
selected input, only right part of
the DP image is displayed
(centered). Reboot the display.
Important information
10. MDSC-8255 12G version only