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R5900049 /07
ClickShare CSE-800
102
If a firmware downgrade is required on the Base Unit, check the check box in front of
Allow firmware
downgrade
.
Firmware update without using the Configurator
Next to using the configurator to upgrade the firmware, the following ways are also possible:
•
(only for CSE devices) When your device is connected to a network and managed via the Collaboration
Management Suite, the firmware can be upgrade via this Management Suite. For more information on
upgrading firmware via the Collaboration Management Suite, consult the Collaboration Management
Suite
’
s user guide which can be downloaded from Barco
’
s website (
www.barco.com/clickshare
).
•
Download the firmware on a USB stick and plug in this USB in your device. For more information, see
”
, page 106
6.32 Support & Updates, Troubleshoot, log settings
About logging
Both Button and Base Unit log data is saved in log files on the Base Unit. These log files can contain
debugging information. They can be downloaded on a local computer and cleared on the Base Unit. Debug
logging covers only a few hours before it will be overwritten. Therefore, it is important if you discover a
problem with your system to download the logging immediately.
How to use
1.
Log in to the
Configurator
.
2.
Click
Support & Updates
→
Troubleshoot
.
Image 6-53: Troubleshoot, logging
3.
To create a debug log, check the check box next to
Enable debug logging
.
4.
Reproduce the issue you want to report.
5.
To download the current log file, click on
Download logs
.
6.
To clear the current log file, click
Clear logs
.
Содержание ClickShare CSE-800
Страница 1: ...ENABLING BRIGHT OUTCOMES Installation manual ClickShare CSE 800...
Страница 20: ......
Страница 23: ...23 R5900049 07 ClickShare CSE 800 Introduction to the Installation Guide 1...
Страница 25: ...25 R5900049 07 ClickShare CSE 800 CSE 800 Specifications 2...
Страница 35: ...35 Overview Environmental Condition Check Basic Workflow R5900049 07 ClickShare CSE 800 Getting started 3...
Страница 46: ...R5900049 07 ClickShare CSE 800 46 CSE 800 Installation...
Страница 52: ...R5900049 07 ClickShare CSE 800 52 Preparing the buttons...
Страница 105: ...105 R5900049 07 ClickShare CSE 800 Firmware updates 7...
Страница 107: ...107 R5900049 07 ClickShare CSE 800 Troubleshooting 8...
Страница 111: ...111 R5900049 07 ClickShare CSE 800 Environmental information 9...