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Troubleshooting 51
Troubleshooting
Previous checks
Before setting up Master Link Gateway, it is necessary to have the entire Master Link installation working and correctly configured.
Setting up and troubleshooting a Master Link network is covered in the Master Link Handbook.
Below is a brief checklist for basic troubleshooting of Master Link:
- Before connecting any products to Master Link, verify electrical conductivity using the Master Link Tester. In particular, check the ML outlet
dedicated to ML Gateway as you probably never used this outlet before.
- Connect all products to Master Link and make the correct Option programming. It is particularly important not to have more than one Video
Master, and no more than one Audio Master in the network (Master products are configured in Options 0, 1 or 2). The rest of the products must
be configured as link products (Options 4, 5 or 6, possibly 0). ML Gateway itself has no Option programming.
- Check that all products are working, and that you can get audio from the Master products to all link products, and between the Master products.
- Connect ML Gateway to the network, switch it on and wait for startup (this takes less than 2 minutes).
- Switch some products on. Issue an
ALL STANDBY
command on ML Gateway using the
CLI
command
ALL STANDBY
. Check that the products
switch to standby.
Click here for information about CLI command.
Product assignment
A product does not switch on
:
If you are unable to switch a product on using Beo4, be aware that some products can be configured in Option 0, 1, 4 or 5, so selecting a source
on Beo4 will not necessarily activate such products.