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Getting Started | 21
Troubleshooting
Problem/Symptom
Corrective Measure
The Pro-Stitcher tablet computer screen is black (no power)
The Pro-Stitcher computer is powered off. Press
the Power button on the monitor to turn it on (you may
have to hold the button for several seconds on some
computer tablets).
There is no power to the tablet computer. If you look
into the black box behind the tablet through the two
side USB ports, you should see a blue glow to indicate
there is power at the black box. No blue glow inside the
black box indicates there is no power being delivered to
the tablet.
Check the following cables for proper connection
• 10-foot power cable from a power outlet to the
machine (if there is a filter box included for this main
power cord, check the connections on the filter
box also).
• 2-foot power cord from the machine to the carriage
(some models will have a second 10-foot power cord
from the main power directly to the carriage instead)
• Communication cable from the carriage to the
machine back panel
• Black box power cable from the front face cover
board to the bottom of the black box behind the
tablet computer
• Computer power cord from the top of the black box
to the tablet computer
The stitch regulator cable is not connected properly
The Pro-Stitcher stitches, but the stitch lengths
vary and the quilting machine slows down or
even stops quilting in some directions while the
machine continues moving.
The problem can be narrowed to a specific encoder
wheel by running the quilting machine manually.
Start the quilting machine from the handlebars in
Stitch Regulated mode and only move the machine left
and right. Then try only moving front and back. If the
quilting machine stops stitching while moving front and
back, then the problem is with the encoder mounted
to the back of the machine. If it stops stitching left
and right then the problem is with the encoder on the
carriage. Make sure the encoder wheels roll on the
tracks when moving the quilting machine and also that
the stitch regulator cable is plugged in securely to
the machine.
Содержание Regalia BLPS4-RG
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