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AXIS 262 - Troubleshooting
Troubleshooting
To solve a problem with the AXIS 262, consult the list of symptoms and corrective actions,
or see the information on upgrading the firmware.
Resetting the AXIS 262
If you are experiencing a problem with the AXIS 262, there are a few options available to
correct the problem. The first option to try would be to restart the unit. Resetting the AXIS
262 to the factory default settings should only be used if all other options fail. The Restart,
Restore and Default options can be accessed by clicking
> Maintenance. There is a
button on the rear of the AXIS 262 for restoring the factory default settings.
Restart
The Restart button on the Maintenance page will restart the AXIS 262, no settings will be
lost as a result.
Restore
If the unit does not behave as expected, use the Restore button on the Maintenance page
to reset all parameters, except the IP parameters, to their original factory settings.
Default
The Default button on the Maintenance page is similar to Restore. The only difference is
that the IP parameters are also reset to their original settings.
Factory default settings
This option resets all parameters, including the IP address, to the factory settings. Resetting
the device to factory settings may be used if you cannot contact the AXIS 262, have
installed a new hard disk, or if the hard disk LED is red and a restart does not help.
Note:
The recordings on the hard disk will be erased when you use
Restore and Default, or set the AXIS 262 to
factory default settings.
To reset the device to the factory default settings:
1. Press and hold the Factory setup button (rear panel) until the Status Indicator
flashes amber (which may take up to 15 seconds), then release the button.
2. When the Status Indicator displays green (which can take up to 1 minute) the
camera is reset to the factory default settings.
3. Re-install the AXIS 262 using one of the methods described in the Installation
Guide.
