AVM FRITZ!Card PCMCIA, Руководство по установке

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Assistance From AVM Support
42 FRITZ!Card – 6 Information, Updates and Support
6.3 Assistance From AVM Support
Please use the information sources described above before
contacting the support.
For direct assistance, AVM Support is available to provide
help when problems arise, during installation and your first
steps in operating FRITZ!Card.
The support desk can be reached by e-mail or by fax. AVM
Support then will contact you to assist in resolving your prob-
lem. You will receive an e-mail or a fax.
Should problems establishing connections to remote sites
arise, please try to establish a test connection to the AVM
Data Call Center (ADC) before contacting support. See the in-
structions in the FRITZ! manual (FRITZ!data chapter). As the
ADC receives a great number of calls, please try several
times if the line is busy. In the case of an error, write down
the exact wording of the error message. Support requires
this information to rectify the error.
Support by E-mail
Support requests can be sent to AVM by e-mail. Please use
the AVM Support request form at:
http://www.avm.de/en/service/support/
Fill out the form and send it to AVM support by clicking the
“Send” button.
Support by Fax
If necessary, you can reach AVM Support at the telephone
number:
+49 (0)30 / 39 00 43 90