• You can answer the new call and disconnect the current call.
• You can ignore the new call.
Procedure
1. When answering an incoming call while already active on a call, the following occurs:
• If the media station app is open, you see three options:
-
Hold call + Answer
-
Ignore
-
End Call + Answer
• The media station display shows the incoming second call.
2. Perform one of the following actions:
• Press the
Call/Volume
button on the media station. You hear the new call on the
speakerphone or handset. The current call is put on hold.
• Tap
Hold Call + Answer
on the media station app. You hear the new call on the
speakerphone or handset. The current call is put on hold.
• Tap
Ignore
on the media station app. The call is declined and you remain on your active
call.
• Tap
End Call + Answer
on the media station app. You hear the new call on the
speakerphone or handset. The current call is disconnected.
• From the media station base, perform any of the following actions using the
Voice Mail
button and the keypad digits:
- Press
Voice Mail
>
1
to hold the current call and answer the new call.
- Press
Voice Mail
>
3
to decline the new call.
- Press
Voice Mail
>
4
to end the current call and answer the new call.
3. When you finish with the second call, perform one of the following actions:
• Tap
End
on the media station app to end the call.
• From the handset, press the
Hang Up
button to end the call.
If you put the original call on hold, you are reconnected to the call.
Transferring a call
About this task
You cannot use the keypad to dial the second number for a conference call.
Procedure
1. While on an active call, tap
transfer
on the media station app.
Operation
34
Using the Avaya E159 IP Media Station
November 2014
