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replaceable because it is not a physical entity (such as the Time Switch), you must either
replace its parent component or contact your Avaya technical support representative,
depending on the component.
Important:
Avaya recommends that you courtesy stop rather than stop a component if possible. For
instructions, see
Starting and stopping components
on page 55
To run a diagnostic test
1. Run CallPilot Manager and log on.
2. In CallPilot Manager, click Maintenance, Maintenance Admin.
The Maintenance page appears.
3. Click the plus sign (+) beside the CallPilot server to expand the component tree.
4. Continue clicking the plus sign (+) until the component with which you want to work is
visible.
5. Click the hardware component for which you want to run diagnostics.
The Maintenance page refreshes to show details about the component.
6. Scroll down to the Maintenance section, and ensure that the component is out of
service.
Note:
For instructions about removing the component from service, see
7. Scroll down to the Diagnostics section.
The following illustration shows the Diagnostics section for a DSP.
If a diagnostic test fails or cannot be run
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