- Important Information -
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12.3 Guarantee
AUDIOLINE equipment is manufactured and tested in accordance with the most up to
date production methods. Selected materials and highly developed technology ensure
trouble-free operation and long life. If your unit should develop a fault within the
guarantee period, however, please contact the shop where you bought your AUDIOLINE
equipment exclusively and have your purchase receipt available for inspection. The
guarantee period is 24 months from the day of purchase under the following conditions:
within the guarantee period, all defects due to material or manufacturing faults will be
repaired free of charge. The guarantee is invalidated if the equipment has been tampered
with by the purchaser or third parties. Any damage caused by improper handling or
operation, by incorrect positioning or storage, by improper connection or installation or
by excessive force or other external influences is not covered by the guarantee. In the
case of complaint, we reserve the right to repair or replace defective parts or to
exchange the equipment. Exchanged parts or exchanged equipment become our
property. Claims for compensation are excluded insofar as they do not relate to criminal
intent or gross negligence on the part of the manufacturer. All guarantee claims
according to these conditions must be raised exclusively with your dealer. Rights under
the guarantee can no longer be enforced after the expiry of 24 months from purchase
and delivery of our products. In the case of unnecessary or unjustified demands on the
customer service department, we will levy our usual service charges for materials, time,
postage and packing. Any complaints must be reported as soon as a problem is found.
The guarantee is valid within the German Federal Republic.
