- Troubleshooting -
75
11 Troubleshooting
If you have any problems with your AUDIOLINE DECT5600SMS, please check through the
following points. For claims under guarantee, please contact your dealer. The guarantee
period is two years.
If you have technical problems, our service hotline number is 0180 5 00 13 88.
No calls possible
The telephone line is not correctly connected or is
faulty.
Use only the telephone cable provided.
Test whether your telephone connection is in order by
using another telephone.
The power supply is not plugged in or there is a total
power failure.
The rechargeable batteries are flat or defective.
You are too far away from the base station.
Connection is cut off or
drops out
You are too far away from the base station.
Incorrect position for the base station.
Dialling not possible
Dialling method incorrectly set.
The system no longer
responds or is in an
undefined state.
Reset all functions to the factory settings.
Before doing so, briefly remove the power supply
from the socket.
The charging light does
not come on.
Place the handset properly on the base station, clean
the contact surfaces on the handset and on the base
station with a soft, dry cloth.
The battery symbol flashes
in the display after a few
hours.
Place the handset on the base station for 10 hours.
If this does not help, replace the rechargeable
standard batteries.
Display dark
Caused by direct sunlight, allow the handset to cool
down.
Not possible to send or
receive SMS messages
Check that the SMS centre has been entered
correctly.
Refer to your telephone network provider.
