AudioCodes Device Duo, Примечание к применению

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Device Duo Application Note 13. Limitations
Version N/A 45 Duo
13 Limitations
13.1 Device Duo with Teams App
Here are the limitations known to exist with the Device Duo paired with Teams client:
Table 13-1: Known Limitations
Incident Description
- Users might need to set the audio device manually in the Teams app when there are multiple
audio devices (such headsets) connected to the PC. To set the audio device in the Teams app,
go to
Menu

Settings

Devices
and then select
AudioCodes 400HD Phone
.
- Dialing or Joining a meeting from a phone that is paired with the Teams desktop application
requires further ‘user confirmation’ by the Teams application.
- Call cancel using an audio device is not supported by the Teams app (also in other audio
devices).
-
‘In-call’ DTMF generation is
not
supported by the phone. It is only supported by the Teams
application itself.
- The Teams app executes unstable handling of “flash” that might result in inadequate execution
of flash/resume (also on other audio devices).
- Caller ID or meeting ID is supported only in outgoing calls.
- A call put on hold by the remote side (Held state) will be seen on the phone as Call on Hold. The
Teams application inadequately distinguishes between multiple calls on hold and a call in held
state.
- Hanging up an on-hold call from the phone is executed by the Teams application with a delay.
IPPUC-5830 An outgoing call via the Teams application is saved in the call as an incoming call instead of as
an outgoing one.
- Skype for Business app must be deactivated (closed) for Duo mode to function correctly.
-
When upgrading from old versions (BToE) to the new version (Duo), it’s mandatory to first
uninstall old BToE versions.