AU Basio 2, Основное руководство, Страница: 30 / 30

お問い合わせ先番号
May 2017, Edition 1.1 Sold by: KDDI CORPORATION, OKINAWA CELLULAR TELEPHONE COMPANY Manufactured by: SHARP CORPORATION
濡れた状態での充電は、
異常な発熱・焼損などの
原因となり大変危険です。
au Customer Services
Check service fees, learn about operations and settings, change subscription details, and more.
Use the au Customer Support application on smartphones.
For general information, charges, and
operation assistance (toll free)
Business hours: 9:00 to 20:00 (7 days a week)
For service cancelation procedure in case
of loss or theft (toll free)
Business hours: 24 hours (7 days a week)
Pressing zero will connect you to an operator, after calling 157 on your au cellphone.
・To check/change your subscription details, your au phone number and security code are required.
・Among the automated customer service menus, service fee inquiry, line suspension, and restoration of your service are available 24 hours a day
(except during maintenance).
Customer Service Center
From au cell phones:
From non-au cell phones
and fixed-line phones:
PCs and smartphones 3G feature phones
If the phone numbers shown
on the left are not available:
area code not
required
area code not
required
157
0077-7-111
0077-7-113
113
0120-977-033
0120-977-699
For loss, theft or damage (toll free)
Business hours: 9:00 to 20:00 (7 days a week)
Keitai Guarantee Service Center From fixed-line phones/au cell phones:
0120-925-919
Online
Application
au Customer Support
https://cs.kddi.com
Search for "au お客さまサポート "
in au Market or App Store
-
EZ Button > Top Menu or au Portal Top
> au Customer Support Inquiries
・The phone numbers above may not be reachable.
[Okinawa]
[except Okinawa]
Cell phone and PHS operators collect and recycle unused
telephones, batteries and battery chargers at stores bearing
the logo regardless of brand and manufacturer to protect
the environment and reuse valuable resources.