o When you go to a non-AT&T website from one of our websites or applications (by clicking on a link or
an advertisement, for example);
o If you use public forums - such as social networking services, Internet bulletin boards, chat rooms, or
blogs - the information is publicly available, and we cannot prevent distribution and use of that
information by other parties;
o Information about your location, usage and the numbers you dial when you're out and about and
roaming on the network of another company;
o When you purchase or use non-AT&T products (such as wireless devices, internet browsers and mobile
applications) in combination with our services;
o When we license our brand to other companies for their use in marketing and selling certain non-AT&T
products and services, information you give those companies is not covered by this Policy.
6. Can my information be covered by this policy and other privacy policies at the same time?
Yes, that can happen. For example:
Sometimes we will work with other, unaffiliated companies to provide a service. In that case your information
may be subject to this Policy and that of the other company. For example, if you use AT&T High Speed
Internet services “powered by” Yahoo! Inc., your information may be covered by both this Policy and the
Yahoo! Privacy Policy.
If you purchase one of our products or services from a retailer like Best Buy or Amazon.com, for example,
any information you provide to them may be subject to both their policy and ours.
If you connect to our Wi-Fi service through another network, such as one provided in a hotel, airport or
other venue, any information collected from your use of that network could be subject to either the AT&T
Privacy Policy or the venue policy, and sometimes both. The same thing applies if you connect to our
network through your employer’s corporate network, or any network operated by a non-AT&T company.
We think it’s a great idea to take a look at the privacy policies of any companies you do business with to
learn how they use your information.
7. What about business customers?
We may have written product or service agreements with our business customers that contain specific
provisions about confidentiality, security or handling of information. When one of these agreements differs
from or conflicts with this Policy, the terms of those agreements will apply. In all other instances, the terms
of this Policy apply.
QUESTIONS ABOUT THE INFORMATION WE COLLECT, HOW WE COLLECT IT AND HOW WE USE IT
1. What information do you collect?
We may collect different types of information based on your use of our products and services and on our
business relationship with you.
o
Account Information:
n
Contact Information
that allows us to communicate with you. We get this information when you
order or register for our services. This would include information like your name, address, telephone
number and e-mail address.
n
Billing Information
related to your financial relationship with us, such as the services we provide to
you, the telephone numbers you call and text, your payment history, your credit history, your credit
card numbers, Social Security number, security codes and your service history.
o
Technical & Usage Information
related to the services we provide to you, including information about
how you use our network, services, products or websites. Some examples include:
n
Equipment Information
that identifies the equipment on our networks, such as equipment type,
device identifiers, device status, serial numbers, settings, configuration and software.
n
Network Performance & Usage Information
about the operation of the equipment, services and
applications you use on our networks. Examples of this might include wireless device location, the
number of text messages sent and received, voice minutes used, calling and texting records, bandwidth
used, and resources you use when uploading, downloading or streaming data to and from the Internet.
We also collect information like transmission rates and delays, data associated with remote monitoring
services and security characteristics.
n
Some Network Performance & Usage Information and some Billing Information is
Customer
Proprietary Network Information or “CPNI.”
Unique rules apply to CPNI. Go to att.com/yourcpni
to learn more about what it is, how we use it and the choice you can make about that use.
n
Web Browsing & Mobile Application Information
such as IP addresses, URLs, data transmission
rates and delays. We also learn about the pages you visit, the time you spend, the links or
advertisements you see and follow, the search terms you enter, how often you open an application,
how long you spend using the app and other similar information.
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Privacy Policy
