Importante:
los lugares donde se venden las baterías pueden cambiar.
Especificaciones de baterías de respaldo
Tipo/categoría: batería sellada FiberSafe de ácido y plomo con válvula reguladora (VRLA)
de 12 V de corriente continua y 12 Ah
Visite att.com/batterybackup (en inglés) si necesita más ayuda.
911 ACKNOWLEDGEMENT
911 Acknowledgement
There are significant differences between 911 service accessed by using AT&T Phone service (f/k/a AT&T U-verse
Voice) and traditional wireline telephone 911 service. Your ability to reach 911 emergency services using AT&T
phone service may be limited or unavailable under certain circumstances, including, but not limited to the following:
Electrical Power.
Historically, telephone service primarily has been powered by electrical power within the
telephone network. By contrast, AT&T Phone service is provided through our fiber optic network and powered by
electrical power in your home.
AT&T does not provide a battery backup for your AT&T Phone service. It is
your responsibility to provide for your own battery backup.
It is your responsibility to ensure the battery
remains charged and to replace the battery periodically.
During a power outage, you will not be able to make or receive calls, including 911 calls, unless you have
functioning battery backup equipment. To conserve battery power, DO NOT use any AT&T services such as internet
or connect other devices to our battery backup other than AT&T Phone service during a power outage. AT&T
recommends you use a corded phone with AT&T Phone during a power outage. (Cordless phones require
electrical power to work and may not be equipped with backup batteries.)
AT&T also recommends that you
always have an alternative means of accessing 911 during a power outage, such as via a mobile phone.
Battery Locations.
Your backup battery or batteries may be in different locations, depending on your network
configuration:
a. Optical Network Terminal (ONT)
– You may have an ONT, which is a box typically located on the side of
your house or in your garage. It will have a power supply unit with a backup battery compartment, typically
located inside your garage, that powers the ONT.
b. Wi-Fi® Gateway (WG)
– This unit is inside your home near your primary computer or television set. It
requires home-provided electrical power, and has a backup battery compartment.
c. Intelligent Network Interface Device (iNID)
– You may have an iNID, which is a box that includes an
outside unit, typically located on the side of your house or in your garage, where AT&T’s network terminates,
and an iNID power supply unit iPSU), typically located inside your house or in an attached garage. This iPSU
powers the iNID and includes the housing in which the backup battery unit is contained.
Please see att.com/batterybackup for additional details regarding battery backup equipment including pictures
on how to change the battery.
Broadband Network.
AT&T Phone is provided to you over a broadband (Internet Protocol or “IP”) network. If your
broadband network connection is terminated, disrupted or otherwise impaired, your AT&T Phone service will not
function and you will not be able to make 911 calls with this service.
Additional Limitations.
Please note that AT&T Phone service will work only in your home. If you move your Wi-Fi
Gateway (WG) or an external Telephone Adapter (TA) to a different location, you will not be able to make any calls,
including 911 calls, from any other location.
I have read this 911 Acknowledgment and understand that there are critical differences and
limitations between 911 service with AT&T Phone compared to the 911 service provided by traditional
wireline telephone service. I have been advised which of the battery locations above apply to my AT&T
Phone service.
In addition, I have been provided with stickers that describe the differences and have been instructed
to place the stickers on all telephones/equipment used to access AT&T Phone service.
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911 Acknowledgement
