3
Syn248 SB35020 Deskset User’s Guide
Intercom Auto Answering ............................................................................................................................... 28
Call Forward–No Answer................................................................................................................................. 28
About the Auto Attendant .............................................................................................................................. 29
Caller Options ...................................................................................................................................... 29
Call Management ..........................................................................................30
Call Management................................................................................................................................................. 31
Putting a Call on Hold ...................................................................................................................................... 32
Transferring a Call............................................................................................................................................... 33
Making a Conference Call............................................................................................................................... 34
Putting a Conference on Hold..................................................................................................... 35
Ending a Conference ........................................................................................................................ 35
Call Management Using a Headset ............................................................................................................ 36
Accessing Items in Lists ..............................................................................37
Accessing the Extension List ......................................................................................................................... 38
Accessing the Redial List................................................................................................................................. 39
Dialing a Redial Number................................................................................................................. 39
Deleting Redial Entries .................................................................................................................... 40
Searching the Extension or Directory Lists Using the Dial Pad................................................... 41
Accessing the Held Calls List ........................................................................................................................ 42
Directory .........................................................................................................43
Using the Directory............................................................................................................................................. 44
Viewing and Calling Directory Entries....................................................................................................... 45
Creating a New Personal List Entry ........................................................................................................... 46
Editing a Personal List Entry.......................................................................................................................... 47
Deleting a Personal List Entry ...................................................................................................................... 48
Storing Directory Entries from the Call Log or Redial List............................................................. 49
Sorting Directory Entries.................................................................................................................................. 50
Voicemail ........................................................................................................51
Voicemail Overview ............................................................................................................................................ 52
Setting up Your Voicemail Greetings ........................................................................................................ 53
Accessing Your Messages ............................................................................................................................... 54
Message Playback.............................................................................................................................. 55
Calling the Messenger ..................................................................................................................... 56
Deleting Messages.............................................................................................................................................. 57
New Message Status Indications ................................................................................................................. 58
Accessing Your Voicemail Remotely.......................................................................................................... 59
Call Log ...........................................................................................................62
Using the Call Log .............................................................................................................................................. 63
Managing Missed Calls...................................................................................................................................... 64
Listening to Voicemail From the Call Log.............................................................................. 65
Storing Call Log Entries.................................................................................................................................... 66
Deleting Call Log Entries................................................................................................................................. 67
