Atag iSteel 120, Руководство по установке

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GUARANTEE
The iSteel stainless steel vessel carries a 25 year guarantee against faulty materials or manufacture provided that:
•
It has been correctly installed as per this document and all the relevant standards, regulations and codes of practice
in force at the time.
•
It has not been modified in any way, other than by ATAG Heating Technology UK Ltd.
•
It has not been misused, tampered with or subjected to neglect.
•
It has only been used for the storage of potable water.
•
It has not been subjected to frost damage.
•
The unit has been serviced annually.
•
The benchmark service record has been filled in after each annual service.
•
The guarantee period starts from the date of purchase and no registration is required.
•
The extended guarantee is not transferable, and rests with the original householder.
•
The system is fed from a public mains water supply.
•
Store temperatures do not exceed 65
°
C.
•
Installations are made only in the UK & Republic of Ireland.
•
The water supply does not have a Chloride content greater than 250ppm.
•
Units are not installed with uncontrollable heat sources (E.g. Wood Burning Stoves).
•
For commercial / heavy duty installations where constant usage / reheat is required Titanium immersion heaters
must be fitted in order to comply with the warranty.
Please note that invoices for servicing may be requested to prove that the unit has been serviced annually. All the
components fitted to / or supplied with the iSteel carry a 2 year guarantee. The guarantee starts when the cylinder is first
filled.
EXCLUSIONS – THINGS THE GUARANTEE DOES NOT COVER
The effects of scale build up. Any labour charges associated with replacing the unit or its parts. Any consequential losses
caused by the failure or malfunction of the unit.
GUIDANCE IN THE EVENT OF A PROBLEM
If you have a problem in the first year contact the plumber who fitted the unit. Thereafter contact the plumber who
carries out the annual servicing for you. If your iSteel develops a leak we will supply you with a new one. We ask for an
up-front payment to prevent fraud.
We will require the original unit to be returned to us for inspection along with a copy of your service record and
commissioning check sheet. If it is confirmed that it has failed within the terms of the warranty your upfront payment
will be refunded. If a component part fails within the two year guarantee period we will send you a new one again with
an upfront charge. Credit card details may be taken to prevent fraud. We ask you to post the faulty part back to us within
one month by recorded delivery. Once the part has been tested and proven faulty a refund will be issued.
USER INSTRUCTIONS
Your stainless system is automatic in normal use and requires only annual servicing. You should employ a competent
installer to perform the annual servicing. Normally this is timed to coincide with the annual boiler service.
IF WATER IS FLOWING FROM THE SAFETY VALVES THROUGH THE TUNDISH THIS INDICATES A
FAULT CONDITION AND ACTION IS NEEDED.
If this water is hot turn the boiler and / or the immersion heater off. Do not turn off the water until the discharge runs
cool. The discharge may also stop.
CALL A COMPETENT PLUMBER OUT TO SERVICE THE UNIT.
Tell them you have a fault on an unvented cylinder. We stock all the spare parts they may need.
PLEASE NOTE
Before making any claim/return on a iSteel Cylinder or Component, please make sure you have run through the following
fault finding options and check the offending item is less than one year old or the unit has been serviced every 12 months
in line with the Benchmark Scheme.
Proof of this will be required when returning any part, also note all components are date stamped. Failure to do this will
result in any credit/claim being rejected.