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11. Finally enter a valid web site name on the ‘Address’ line e.g. www.solwise.co.uk! It should work!!

5.2 Fault diagnosis script when you can’t get on to the internet (a more detailed

process)?

1. Is your modem/router actually connected to the ADSL line?

Check the STATUS light. Is it flashing or on full. If flashing then this means you haven’t got a connection to the DSLAM at
the local exchange.

Things to check:

I. Cable okay

plugged in right?
not going via an alternative route e.g. a patch panel?
faulty?

II. Check the Modulation

it should be G.dmt BUT might need to be ANSI.

To change Asus to use ANSI then you need to drop into CLI mode (via HyperTerminal or Telnet option 9).
Then enter

bsp mode ANSI
config save
@close

Reset router....
We had one Asus customer who had to do switch debug mode on so..

bsp mode ANSI
bsp debug on
config save
@close

Reset router....

III. Have you really got ADSL on the line?
IV. Lastly faulty router (but very unlikely – more likely line not set-up right by ISP/BT).

2. Have you got a connection to your ISP?

How can you tell?

On the Asus router go into the web configuration and select Statistics/PPP. Then click on Status.
Check the IPCP settings:

Содержание AAM60BI

Страница 1: ... www solwiseforum co uk The Solwise Forum is designed to be the first port of call for technical support and sales advice for the whole Solwise product range Please check the forum for coverage on any technical problems you have Many people have trodden your path before you and a quick check on the forum will reduce the pressure on our support staff ...

Страница 2: ...igation to notify any person company or organization Further Solwise makes no warranty or representation either express or implied with respect to merchantability or fitness of its products for a particular purpose Solwise Ltd 13 15 Springfield Way Anlaby Hull HU10 6RJ UK Tel 0845 458 4558 local rate Fax 0845 458 4559 Email sales solwise co uk Http www solwise co uk ...

Страница 3: ...l on your Mac 10 4 3 The Main Menu 12 4 3 1 Set Ethernet i e configure IP settings 12 4 3 2 Set ADSL Channel 12 4 3 3 Restarting 13 5 Trouble Shooting 13 5 1 Testing 13 5 2 Fault diagnosis script when you can t get on to the internet a more detailed process 16 6 Advanced 18 6 1 Port Forwarding 18 6 2 DHCP 19 6 2 1 Setting Up DHCP Server 19 6 2 2 Setting up Your PC Clients to use DHCP 20 6 3 Using ...

Страница 4: ...ing a standard CAT5 LAN cable Then refer to the product manual and connect to the ADSL line using RJ11 RJ11 cable as supplied by your provider if you don t have a cable then we can supply one for you from the socket marked Line on the back of the router 4 Basic Configuration Please note that the author is assuming you are using MS Windows Win9x or 2K XP or Mac OS10 please make appropriate allowanc...

Страница 5: ...ll then add the protocol to your network set up You now need to check the settings of the TCP IP protocol to ensure they are compatible with the router set up Details on how to do this are shown in the next section Then on Properties If you already see a line showing TCP IP protocol such as the example shown above then you can skip this section Otherwise click on Install then select Protocol and t...

Страница 6: ...er the settings of your computers to suite or change the default address of the router If you wish to alter the settings of all your PC s to suite then it is probably best to ask the person in charge of your network set up to do this for you If you want to alter the router then you will have to temporarily change the settings for your PC Win9x Win2K XP Go to network settings Start Settings Control...

Страница 7: ...at you have this set correctly On the DNS Configuration screen you must Enable DNS and then enter a Host name this can be anything you like just a made up name will do Now you need to enter the address of the router as the default gateway Now you need to enter the DNS address Each PC MUST have the address for DNS entered in it s TCP setting If your PC doesn t have a DNS setting then it will not be...

Страница 8: ...you should have the ethernet and ADSL settings correctly configured on your router If you altered the IP address settings of the router then you may need to now go and change the TCP settings of your computer or LAN to suite If you want to use the router via your LAN i e not just connected to a single computer then you should now unplug the network cable from your computer and connect it to an upl...

Страница 9: ...L line of your browser The browser should then load the start up page from the router Click in Enter to go to the configuration logon or if you wait a few seconds this should happen automatically anyway Don t worry that the example above shows the router address as 192 168 0 9 this is the address we ve used on our network If you left the addresses as default in the router then yours will show as 1...

Страница 10: ...o enter the address for the DNS server from your ISP Please ask your ISP for the address of their DNS a list of ISP DSN addresses is given at the back of this guide but it might not be up to date Add the DSN address to the Domain Name Server list That s all you should have to do Click on Apply Now and your new settings should be set So now you should have the ethernet and ADSL settings correctly c...

Страница 11: ...on for the router should display Now click in Enter to go to the configuration logon or if you wait a few seconds this should happen automatically anyway Enter the UserID adsl and Password adsl1234 and click on OK The initial configuration screen should then be displayed showing the Firmware version and router MAC address ...

Страница 12: ...up Wizard and then Ethernet Enter your new settings and then click on submit If you change the settings then you will now have to alter the TCP settings on your PC and also change the address that you enter on your browser to go into configuration 4 3 2 Set ADSL Channel Click on the quick Set up Wizard and then Channel For BT Service Type PPPoA Routed Channel number 1 VPI 0 VCI 38 For KC RapidTime...

Страница 13: ...rewall Normally you would have this NOT ticked However if you run non NAT mode with a fully exposed LAN then you may wish to enable this feature You will then need to set up IP filtering see Network Service IP Filtering Auto Discovery DNS This setting doesn t matter unless you are going to use DNS relay Now click on Submit to store the changes 4 3 3 Restarting To make the changes have an effect yo...

Страница 14: ...you have a PC you should check your actual IP settings not what you think your settings are If it s a MAC you can assume that what the values are is what you ve set them to be Win9x Win2K From your PC go Start Run winipcfg Make sure that the Ethernet Adapter Information is for your actual network card see the example above Click on More Info To check your actual IP settings under W2K you first of ...

Страница 15: ...hen the DNS address should be the same address as the router gateway and Default Gateway If you just have 0 0 0 0 then either you haven t correctly set up you IP settings on your PC or if trying to use DHCP you haven t correctly set up DHCP on the router Also check that the IP address for your PC is on the same subnet as the address given for the gateway e g if the gateway is 192 168 1 1 then your...

Страница 16: ... g a patch panel faulty II Check the Modulation it should be G dmt BUT might need to be ANSI To change Asus to use ANSI then you need to drop into CLI mode via HyperTerminal or Telnet option 9 Then enter bsp mode ANSI config save close Reset router We had one Asus customer who had to do switch debug mode on so bsp mode ANSI bsp debug on config save close Reset router III Have you really got ADSL o...

Страница 17: ...ble same subnet Can you ping yourself e g if computer is 192 168 0 2 then can you ping 192 168 0 2 If not the IP set up on computer is really knackered Removes ALL LAN settings on the computer and reinstall Check no clashes with any other computers or net printers on the LAN Best to try normal LAN cable direct from router to computer LAN card port If okay then check other computers hubs wiring Che...

Страница 18: ...de is to use port forwarding Port forwarding also sometimes called pinholeing tells the router to direct certain incoming traffic to specified local addresses e g if you are wanting to run a local web server on address 192 168 1 10 and you want external internet users to be able to see your server then you need to instruct the router to forward all port 80 TCP requests the port used by http to you...

Страница 19: ...lients when they boot up and connect to the router To do this the router needs to be configured as a DHCP server 6 2 1 Setting Up DHCP Server Go to Network Service DHCP Server For interface select Ethernet or if this is the VI model and you ve configured the WLAN to be routed i e on a different segment to the wired network see Quick WLAN if using a VI model you can also select WLAN if you want to ...

Страница 20: ... segment is 192 168 2 x then the broadcast address is 192 168 2 255 or if it s 192 168 1 x then use 192 168 1 255 Click on Submit and reset the router Now you need to make sure your clients are set up to expect IP assignment from the server 6 2 2 Setting up Your PC Clients to use DHCP For simplicity we shall assume you re running Win98 or W2K However the principles covered are exactly the same for...

Страница 21: ...t of network settings until you find the entry showing TCP IP Select it and then click on Properties Tick on Obtain an IP address automatically and Obtain DSN server address automatically Finally click OK OK Close to save the settings That s all you should have to do To test operation just reboot your client you shouldn t have to reboot but I have sometimes found it necessary to get W2K to request...

Страница 22: ... can get around this using port forwarding but not always In this case the only way around the problem is to turn NAT off and open up you network To do this you will first of all need to get a block of IP addresses from your ISP so that you can allocate an IP address to each of your clients Then untick nat on the Quick Channel Channel set up page Now with NAT not running both the LAN side and WAN ...

Страница 23: ...lso create new users with three levels of permission MAINTENANCE Full access and configuration capability SETUP Similar to above but no permission to create or edit users MONITOR Only permission to read or monitor settings Go to Sys Maintenance User To alter the default adsl main user select EDIT for the Action then enter the user number 1 for the first adsl user Then alter the settings and then c...

Страница 24: ...n be found under Network Service The IP filter configuration is independent in each channel so users may define different group or set of groups to each channel A channel may have up to 16 groups Channel No The number of the ATM channel to be set up normally this would be one Groups The policies to be ADDed or DELETEd for the channel Users can type one or more groups or a range of groups For examp...

Страница 25: ... different groups in a router Group No The number of the Group to be defined Rules The rules to be ADDed or DELETEd in the Group Users can type one or more rules or a range of rules For example 0 2 4 5 means all Rules 0 1 2 4 and 5 are included ADD To add one or more pre defined Rules in the Group It will have effect after this action but the new setting will disappear after ADSL router restarts s...

Страница 26: ... address Port number and Protocols for se in Group sub menu A maximum of 256 rules can be defined in the ADSL router NO Rules index number Enter the correct rule number for DELETE only Source IP To define the source IP address in the rule Source Mask To define the source subnet mask in the rule Destination IP To define the destination IP address in the rule Destination Mask To define the destinati...

Страница 27: ... Sub menu HOME To return IP Filter Configuration Menu List of Rules It displays the current status of all groups 6 6 Firmware Upgrade To accomplish a firmware upgrade you will need the Asus Firmware Update software application which is available for the downloads section of the Solwise site www solwise co uk downloads htm it is assumed that you are using a standard PC running Windows 9x or similar...

Страница 28: ...ne is using a non standard ADSL mode Normally UK ADSL lines use G DMT protocol however occasionally if you have an RADSL line Rate adaptive ADSL then your line might be a different protocol However by default the Asus routers are set to use G DMT protocol only We set the routers this way to reduce the amount of time taken by the router to synch with your line To get around this problem you need to...

Страница 29: ...the current name server DNS addresses as used by the most popular ISP s Please note that this should not be taken as a definitive list and it might be that the address for a listed provider might have changed You are therefore advised to check with your ISP ISP DNS Pipex 158 43 240 4 158 43 240 3 BT_test as used by bt_test startup_domain 194 72 7 57 194 73 82 242 PlusNet 212 159 11 150 212 159 13 ...

Страница 30: ...solwiseforum co uk Solwise s own forum for users to discuss problems and products http www adslguide org uk Excellent source of gossip and news on ADSL http www kemyst com aam6000ev htm A list of the command line interface commands http www nzdsl co nz howtos ASUS externalhowto html A quick set up guide as written for the New Zealand market Contains several useful pointers ...

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