Troubleshooting
QL-850 User Guide
90
5.
If the jam is located between the input pinch rollers, you can remove a cover plate to
access the rollers.
a)
Disconnect the roller cover plate [2] by removing the two screws [1]. Slide the plate
outward, and then up away from the printer. Removing the plate may require a
small amount of force because of the tight fit. Set the plate and screws aside.
b)
Rotate the rollers [3] as necessary by turning the drive pulley [4]. Remove the jam
when it is accessible.
c)
Position the roller cover plate [2] in the mounting location and install the two screws
[1]. Installing the plate may require a small amount of force because of the tight fit.
Removing a Media Jam in the Transport Unit
Note: Before removing the transport unit, make sure that the media has been cut at the media
exit and under the transport entrance guide.
See “Removing a Media Jam” on page 86.
1.
Place the transport unit on a flat surface.
2.
If the jam is located in an accessible location, remove it.
[2]
[1]
[1]
[3]
[4]
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