Troubleshooting
QL-850 User Guide
89
12.
After the jam has been removed, reinstall the transport entrance guide on the transport
unit.
The entrance guide is secured by magnets, simply snap the guide into position.
13.
Reinstall the transport unit.
14.
Close the top cover and main side door if they are open.
15.
Power on the printer.
16.
Reload the media.
Removing a Media Jam in the Input Pinch Rollers
1.
Remove the media roll from the printer. Use scissors to cut the media near the roll to
allow for roll removal.
2.
Power off the printer.
3.
On the rear of the printer, turn the power inlet switch off.
4.
With the top cover open, inspect the area near the input pinch rollers. If the jam is in an
accessible location, remove it.
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