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9. Troubleshooting
Faulty condition Cause Troubleshooting
Units are out of sync Adjustment of the SPEED parameter
can cause deviation between the units;
also the units will drift out of sync after
a few hours. Press SEND button or change
PROGRAM.
Units behave incorrectly Due to the vast number of settings,
one cannot always predict behavior of
the units, if setup was already done
earlier. Do FACTORY RESET on units and/or
remote control.
One/a few units don't play the correct
program, even if it was set up earlier. If a unit is powered up after the light
scene was setup with the remote
control, if will not work correctly. Press SEND button on remote control
to update the unit.
A unit is flashing in blue or other color
all the time and not accepting any
command. It might be in BLUE MODE. Hold down the button until the
flashing stops.
One/a few units don't react on the
remote control. You might be targeting the wrong
lamps Check TARGET LAMPS and select the
set you have programmed the lamps in
or make sure you are sending to all 4
groups to target all lamps.
Units will go out of battery after only 6
hours of operation. Some units last only 8 hours with COLD
WHITE, if the LED POWER is set to
NORMAL. For HIGH BRIGHTNESS the
runtime may be shorter than 8 hours. Adjust LED POWER and/or see manual
of the unit.
The display of a unit is showing
BLACKOUT, and there is no light
output. Either the unit is set to BLACKOUT
mode, or DMX-FAILURE/AC FAILURE is
set to BLACKOUT and one of these
conditions persists. Press I/O on remote control and set to
DISABLED.
Check settings of DMX-FAILURE/AC
FAILURE.
Maybe do FACTORY RESET.
Each time I press the tap-sync buttons
the displayed colors are changing. You have switched Random Colors on. Enter the Editor, select USE RANDOM
COLS, then select NO.