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Aspire TC-651

Service Guide

V1.00

PRINTED IN TAIWAN

Service guide files and updates are available on the
AIPG/CSD web; for more information, please refer
to

http://gcsd.acer.com.tw/GCSD_Portal/

Содержание TC-651

Страница 1: ...Aspire TC 651 Service Guide V1 00 PRINTED IN TAIWAN Service guide files and updates are available on the AIPG CSD web for more information please refer to http gcsd acer com tw GCSD_Portal...

Страница 2: ...II Revision History Please refer to the table below for the updates made on Aspire TC 651 service guide Date Version Chapter Updates 2015 03 13 First Draft 2015 03 17 V1 00...

Страница 3: ...er The information in this document is subject to change without notice The manufacturer makes no representations or warranties with respect to the contents here of and specifically disclaims any impl...

Страница 4: ...bits and pieces of additional information related to the current topic WARNING Alerts your to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures...

Страница 5: ...ures will not be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please no...

Страница 6: ...ormation 39 BIOS Setup Utility BIOS Features 42 BIOS Setup Utility Peripherals 47 BIOS Setup Utility Power Management 51 BIOS Setup Utility Power Management 53 Drivers Installation 54 Machine Disassem...

Страница 7: ...ecification revision 3 0 And one PCI Express x16 slot with x4 connectivity is supported is compliant with all PCIE x1 device of AVLC it has independent video out when install a VGA card In addition on...

Страница 8: ...al Peripheral Interface SPI support Integrated Graphics Support with PAVP 1 5 PCB Form Factor Micro ATX Size Size Max 244mm x 225mm Memory Supports DDR3 1600 1333MHz DDR3 Memory module with Dual chann...

Страница 9: ...the following features Realtek GbE LAN 8111F chip 10 100 1000 Mbit Supports Intel vPro and AMT 9 0 Wake on LAN and remote wake up support Integrated I O The motherboard has a full set of Rear I O port...

Страница 10: ...recommend that motherboard be operated in the ambiance between 0 and 50 C Dimensions and weight 432 L x175 W x380 H mm with Photo frame 9 00Kg LED S0 S3 S4 S5 Front Side White PWR LED Always ON OFF O...

Страница 11: ...Supports the LGA1150 socket for Intel Haswell Processor 5 DDR3_4 2 3 1 240 Pin DDR3 SDRAM slots 6 ATX 12 pin ATX power connector 7 F_USB30 Front panel USB 3 0 connector 8 SATA2 0 1 Serial ATA 3Gb s c...

Страница 12: ...TPM Trusted Platform Module header 14 LPT Onboard parallel port header 15 COM2 Onboard serial port header 16 SPDIF_O Onboard SPDIF Out header 17 F_AUDIO Front panel audio header 18 PCIE 4 PCI Express...

Страница 13: ...7 Block Diagram...

Страница 14: ...isk Support the Power off charging function 2 Microphone in jack Accepts input from external microphones 3 Headphone Speaker out line out port Connects to audio line in devices e g speakers headphones...

Страница 15: ...ay devices 3 HDMI DVI Port High Definition Multimedia Interface port connects to a display devices 4 USB 3 0 ports connects to USB 3 0 2 0 devices e g USB HDD U Disk U ODD camera 5 USB 2 0 ports conne...

Страница 16: ...Speaker Out Jack Orange Accepts center subwoofer speakers in a 5 1 7 1 channel audio configuration devices 13 Line In Jack Blue Accepts audio line in devices Use this audio jack a for line in devices...

Страница 17: ...Speaker Out Jack Gray Accepts side speakers in a 7 1 channel audio configuration devices 8 Microphone jack Pink Accepts input from external microphones 9 USB 2 0 ports connects to USB 2 0 3 0 devices...

Страница 18: ...g the flash utility BIOS Hotkey List Item Specification Specification Delete Enter BIOS Setup Utility Press while the system is booting to enter BIOS setup Utility F9 Enter System Information Press wh...

Страница 19: ...memory modules it is recommended that memory of the same capacity brand speed and chips be used For optimum performance when enabling Dual Channel mode with two memory modules we recommend that you in...

Страница 20: ...0Hz DVI D 1920x1200 60Hz Note The DVI D Port does not support D Sub connection by adapter HDMI DP port version Item Specification HDMI Supports up to 192KHz 24bit 8 channel LPCM audio output The maxim...

Страница 21: ...onnection to start the fast charging function 5 Only supports iOS 6 X 7 x 8 x s iPhone tablet and iPod touch mobile devices Note mobile phone fast charging efficiency may with the Apple Device model v...

Страница 22: ...pin QFN Support size SDXC 2TB SDHC 32G Micro SD 2GB Micro SDHC 8GB Support voltage 1 8V 3 3V current 400ma Support size _ Secure Digital Card SD 2GB _ Secure Digital High Capacity Card SDHC 16GB _ mi...

Страница 23: ...switch button modem ring in keyboard and mouse for APM mode Resume recovery time 7 10 sec Suspend Mode Independent power management timer 2 120 minutes time step 10 minutes or pushing external switch...

Страница 24: ...ads configuration values into the battery backed nonvolatile memory called CMOS RAM This memory area is not part of the system RAM NOTE If you repeatedly receive Run Setup messages the battery may be...

Страница 25: ...The settings made in the Setup Utility affect how the computer performs Before using the Setup Utility ensure that you understand the Setup Utility options This chapter provides explanations for Setup...

Страница 26: ...20 Startup Screen The following startup Logo screen will appear when the computer boots Sample BIOS Version F3 If short MB CLR_CMOMS Jumper Show...

Страница 27: ...Information Press while the system is booting to enter System Information page F12 Enter Boot Menu Press while the system is booting to enter Boot Menu BIOS setup Utility setting ALT F10 Enter BIOS B...

Страница 28: ...22 Press F12 Key Boot Menu Page...

Страница 29: ...23 Press ALT F10 Key Copy Main BIOS to Backup BIOS Non Acer Recovery Function Page1 Page2...

Страница 30: ...Setup program press arrow keys to move among the items and press Enter to accept or enter a sub menu Or you can use your mouse to select the item you want As below manual the default values are enclo...

Страница 31: ...changing the BIOS settings Date and Time The Date and Time items show the current date and time on the computer If you are running a Windows OS these items are automatically updated whenever you make...

Страница 32: ...26 Press F1 Key Page General Help...

Страница 33: ...27 Press F5 Key Page Previous Values...

Страница 34: ...28 Press F7 Key Page Optimized Default...

Страница 35: ...29 Press F9 Key Page System Information...

Страница 36: ...30 Press F10 Key Page Save Exit...

Страница 37: ...31 Press ESC Key Right Click Mouse Exit...

Страница 38: ...highlighted execute the option by pressing Enter Some options lead to pop up dialog boxes that prompt you to verify that you wish to execute that option Other options lead to dialog boxes that prompt...

Страница 39: ...e recommend you not to alter the default settings to prevent system instability or other unexpected results Inadequately altering the settings may result in system s failure to boot If this occurs cle...

Страница 40: ...nabled Note Allow you to determine whether to enable all CPU cores Auto lets the BIOS automatically configure this setting Default Auto Hyper Threading Technology Note 1 Allow you to determine whether...

Страница 41: ...ed Frequency Settings menu Memory Enhancement settings Allow the system to operate at three different performance levels Enhanced Stability Lets the system operate at its basic performance level Norma...

Страница 42: ...le or fail to boot after you make changes on the memory timings If this occurs please reset the board to default values by loading optimized defaults or clearing the CMOS values Advanced Voltage Setti...

Страница 43: ...to run at full speeds CPU Fan Speed Percentage Allow you to control the fan speed This item is configurable only when CPU Fan Speed Control is set to Manual Options are 0 75 PWM value C 2 50 PWM valu...

Страница 44: ...o Gen3 mode only Auto lets the BIOS automatically configure this setting Default Auto 3DMark01 Boost Allow you to determine whether to enhance some legacy benchmark performance Default Disabled Note 1...

Страница 45: ...This section provides information on your CPU memory motherboard model and BIOS version You can also select the default language used by the BIOS and manually set the system time System Language Selec...

Страница 46: ...40 Page1...

Страница 47: ...e and second For example 1 p m is 13 0 0 Use Enter to switch between the Hour Minute and Second fields and use the Page Up or Page Down key to set the desired value Access Level Displays the current a...

Страница 48: ...s the Windows 7 64 bit installation disk and is prefixed with UEFI string Hard Drive CD DVD ROM Drive Floppy Drive Network Device BBS Priorities Specifies the boot order for a specific device type suc...

Страница 49: ...ot is set to Enabled or Ultra Fast Limit CPUID Maximum Note Allow you to determine whether to limit CPUID maximum value Set this item to Disabled for Windows XP operating system set this item to Enabl...

Страница 50: ...44 Page...

Страница 51: ...om operating systems that support legacy option ROM or UEFI option ROM Default Legacy Only Allow booting from operating systems that only support legacy Option ROM UEFI Only Allow booting from operati...

Страница 52: ...d Ipv4 PXE Support Enables or disables IPv4 PXE Support This item is configurable only when Network stack is enabled Administrator Password Allow you to configure an administrator password Press Enter...

Страница 53: ...prior to OS boot xHCI controller enabling and rerouting should follow the steps in Auto when previous boot routs ports to EHCI Note This is the recommended mode when BIOS has xHCI pre boot support Def...

Страница 54: ...MT memory size of the onboard graphics Options are 128M 256M MAX Default MAX Intel R Rapid Start Technology Enables or disables Intel Rapid Start Technology Default Disabled Legacy USB Support Allow U...

Страница 55: ...interface specification that Allow the storage driver to enable advanced Serial ATA features such as Native Command Queuing and hot plug Default Serial ATA Port 0 1 2 3 4 5 Port 0 1 2 3 4 5 Enables o...

Страница 56: ...ed Parallel Port Extended Capabilities Port Intel R Smart Connect Technology ISCT Support Enables or disables Intel Smart Connect Technology Default Disabled Realtek PCIE GBE Family Controller MAC FC...

Страница 57: ...power button Instant Off Press the power button and then the system will be turned off instantly Default Delay 4 Sec Press and hold the power button for 4 seconds to turn off the system If the power...

Страница 58: ...oard is set to Password Press Enter on this item and set a password with up to 5 characters and then press Enter to accept To turn on the system enter the password and press Enter Note To cancel the p...

Страница 59: ...in optimum state Always load the Optimized defaults after updating the BIOS or after clearing the CMOS values Boot Override Allow you to select a device to boot immediately Press Enter on the device y...

Страница 60: ...tion on how you can responsibly recycle or reuse most of the materials in your end of life product Restriction of Hazardous Substances RoHS Directive Statement Acer products have not intended to add a...

Страница 61: ...s this product was delivered in and by disposing of or recycling used batteries properly With your help we can reduce the amount of natural resources needed to produce electrical and electronic equipm...

Страница 62: ...nd conductive mat for preventing electrostatic discharge Wire cutter Phillips screwdriver may require different size NOTE The screws for the different components vary in size During the disassembly pr...

Страница 63: ...andard Assembly Process 1 Opening the chassis 1 1 Remove the two screws 1 2 Remove side cover 1 3 Remove the PCI shields Step Screw Quantity Screw Type Torque kgfcm Side Cover 6 32 5mm 2 pcs 6 0 7 0Kg...

Страница 64: ...58 2 Setting the Motherboard 2 1 Motherboard view 2 2 Install the CPU...

Страница 65: ...latch then press down the memory 2 4 Install the CPU cooler and power cable to the mainboard 2 5 Install the rear IO shield Rule DIMM1 DIMM3 DIMM2 DIMM4 Memory A B A A A different capacity value A A A...

Страница 66: ...fastening the mainboard 3 Install the PSU 3 1 Pushing PSU into chassis 3 2 Fix the four screws Step Screw Quantity Screw Type Torque kgfcm M B 6 32 5mm 6 pcs 7 0 9 0Kgf cm Step Screw Quantity Screw Ty...

Страница 67: ...61 4 Insert the cables to the mainboard 5 Install add on PCI cards 5 1 Insert the WLAN card then rotate antennas CR...

Страница 68: ...62 5 2 Insert the VGA card 5 3 Rotate the PCI cover 6 Install the HDD 6 1 Fix the four screws in 2 nd HDD bracket Step Screw Quantity Screw Type Torque kgfcm HDD 6 32 5mm 4 pcs 6 0 7 0Kgf cm...

Страница 69: ...ws 6 3 Connect the HDD SATA cables and HDD power cables from the rear of HDD and MB 7 Install the ODD 7 1 Remove the front bezel Step Screw Quantity Screw Type Torque kgfcm HDD 6 32 5mm 8 pcs 6 0 7 0K...

Страница 70: ...the ODD 7 3 Fix the two screws 7 4 Connect the ODD SATA cable and ODD power cable from the rear of ODD and M B Step Screw Quantity Screw Type Torque kgfcm ODD M3 5mm 2 pcs 5 5 6 5Kgf cm ODD SATA0 SATA...

Страница 71: ...65 8 Install the front bezel 8 1 Install the bezel 8 2 Link the HDD LED power cable 9 Cable ties position...

Страница 72: ...66 10 Overview...

Страница 73: ...67 Standard Disassembly Process 1 Opening the chassis 1 1 Remove the two screws fixed in the side cover 1 2 Remove the side cover 2 Remove the front bezel 2 1 Disconnect the HDD LED power cable...

Страница 74: ...68 2 2 Remove the front bezel 3 Removing the ODD 3 1 Remove the two screws fixed in ODD cage 3 2 Disconnect the ODD SATA cables and ODD power cable from the rear of ODD and M B ODD...

Страница 75: ...69 3 3 Remove the ODD 4 Removing the HDD 4 1 Disconnect the HDD SATA cables and HDD power cables from the rear of HDD and MB 4 2 Remove the eight screws fixed in HDD HDD2 HDD1...

Страница 76: ...70 4 3 Remove the four screws fixed in 2 nd HDD bracket 5 Removing add on Cards 5 1 Rotate the PCI cover 5 2 Remove VGA card...

Страница 77: ...71 5 3 Rotate the WLAN antenna then remove the WLAN card 6 Removing the power supply 6 1 Remove the four screws fixed in the rear chassis 6 2 Disconnect the power connectors...

Страница 78: ...72 6 3 Take out the power supply 7 Removing the Main Board 7 1 Disconnect cables from the mainboard 7 2 Disconnect the six screws fastening the main board to the case and remove the MB...

Страница 79: ...73 7 3 Remove the four screws and disconnect the CPU fan power cable from the MB 7 4 Release the latch show bellow then remove the Memory 7 5 Remove the CPU 7 6 Remove the Rear IO Shielding...

Страница 80: ...74 8 Removing the top IO module and F panel cable 8 1 Remove the two screws 8 2 Remove the module 8 3 Remove the front panel cable...

Страница 81: ...it 3 Check the CPU FAN connector is connected to the motherboard 4 For Intel platforms check the pins on the CPU socket for damage or bent A bent pin may cause failure to boot and sometimes permanent...

Страница 82: ...ve optical drive or DDR memory to determine which of these components may be at fault Maintenance and care tips Your computer like any electrical appliance requires proper care and maintenance Here ar...

Страница 83: ...d cache memory subsystem Direct Memory Access DMA controller Interrupt system Three programmable timers ROM subsystem RAM subsystem CMOS RAM subsystem and real time clock calendar with battery backup...

Страница 84: ...s being done after Auto detection of KB MS using AMI KB 5 C0 Early CPU Init Start Disable Cache Init Local APIC C1 Set up boot strap processor Information C2 Set up boot strap processor for POST C5 En...

Страница 85: ...in the system and update the BDA EBDA etc 52 Updates CMOS memory size from memory found in memory test Allocates memory for Extended BIOS Data Area from base memory Programming the memory hole or any...

Страница 86: ...system configuration display if needed A4 Initialize runtime language module Display boot option popup menu A7 Displays the system configuration screen if enabled Initialize the CPU s before boot whi...

Страница 87: ...t indicating the BIOS code may have become corrupt Contact your system dealer to replace the BIOS CMOS Battery Failed The CMOS battery is no longer functional Contact your system dealer for a replacem...

Страница 88: ...rs giving specifics about the type and location of the memory error Override enabled Defaults loaded If the system cannot boot using the current CMOS configuration the BIOS can override the current co...

Страница 89: ...epeated during POST 1 Insert the memory modules in the DIMM sockets properly then reboot the system 2 Memory module 3 Main board System works but fails to enter power saving mode when the Power Manage...

Страница 90: ...utput 1 Ensure the headphone jack of the ODD has an output 2 Turn up the sound volume 3 Speaker power connection cable 4 ODD drive Real Time Clock Real time clock is inaccurate 1 Ensure the informatio...

Страница 91: ...orts presence before diagnosing any parallel serial ports problems Serial or parallel port loop back test failed 1 Make sure that the LPT or COM you test is the same as the setting in BIOS Setup 2 Loo...

Страница 92: ...nu does not turn off the system Only pressing power switch can turn off the system 1 Load default settings 2 Reload software from Recovery CD No system power or power supply fan is not running 1 Power...

Страница 93: ...ne until you have isolated the problem FRU 4 Load default settings in setup 5 Check all main board jumper positions and switch settings 6 Check all adapter card jumper positions 7 Check all device jum...

Страница 94: ...system case Make sure that your case supports all the features required Make sure that your case has sufficient power and space for all drives that you intend to install Most cases have a choice of I...

Страница 95: ...configuration options Jumpers with more than one pin are numbered When setting the jumpers ensure that the jumper caps are placed on the correct pins Description illustration The illustrations show a...

Страница 96: ...ings Jumper Type Description Setting Default Illustration CLR_CMOS 2 pin Clear CMOS 1 2 NORMAL Open Before clearing the CMOS make sure to turn the system off Open Short To avoid the system instability...

Страница 97: ...tive and negative terminals of the battery holder making them short for 5 seconds 3 Replace the battery 4 Plug in the power cord and restart your computer Note Always turn off your computer and unplug...

Страница 98: ...connector to ATX 3 Connect the auxiliary case power supply connector to ATX_12V_2X4 4 Connect the system cooling fan connector to SYS_FAN1 5 Connect the case switches and indicator LEDs to the F_PANEL...

Страница 99: ...x at 12V SYS_FAN1 Cooling Fan Power Connector Pin Signal Name 1 GND 2 12V Speed Control 3 Sense 4 VCC ATX ATX 24 pin Power Connector Pin Signal Name Pin Signal Name 1 3 3V 13 3 3V 2 3 3V 14 12V 3 GND...

Страница 100: ...your chassis front panel audio module to this header Make sure the wire assignments of the module connector match the pin assignments of the motherboard header Incorrect connection between the module...

Страница 101: ...ecting the cables The front panel header F_PANEL provides a standard set of switch and LED headers commonly found on uATX or Micro ATX cases Refer to the table below for information Pin Signal Pin Sig...

Страница 102: ...chassis front panel The system reports system startup status by issuing a beep code One single short beep will be heard if no problem is detected at system startup HD Hard Drive Activity LED Connects...

Страница 103: ...he edge of the package substrate Make sure pin 1 indicator is on your bottom left side Aim at the socket and place the package carefully into the socket by purely vertical motion D Rotate the load pla...

Страница 104: ...nnector to the CPU_FAN connector 1 To achieve better airflow rates and heat dissipation we suggest that you use a high quality fan with 4500 rpm at least CPU fan and heatsink installation procedures m...

Страница 105: ...a grounding strap when you handle the modules Installation Procedure Refer to the following to install the memory modules 1 This motherboard supports un buffered DDR3 SDRAM only 2 Push the latches on...

Страница 106: ...hard drive or the connector on the motherboard 200mm SATA cable optional for HDD 350mm SATA cable optional for ODD Refer to the illustration below for proper installation 1 Attach either cable end to...

Страница 107: ...compliant to the PCI Express Base Specification revision 3 0 PCIEX4 Slot The PCI Express X4 slot is compliant with all PCI Express X4 device of AVLC which is with X4 connectivity and it has independe...

Страница 108: ...dd on card into the expansion slot Ensure that the edge connector is correctly seated in the slot 3 Secure the metal bracket of the card to the system case with a screw 1 Some add on cards for example...

Страница 109: ...eader Trusted platform module TPM is a published specification detailing a microcontroller that can store secured information and implementations of that specification Pin Signal Name Pin Signal Name...

Страница 110: ...Signal Name Pin Signal Name 1 Ground 2 TX 3 TX 4 Ground 5 RX 6 RX 7 Ground F_USB1 2 Front Panel USB headers The onboard F_USB2 header supports four USB 2 0 1 1 ports Additionally some computer cases h...

Страница 111: ...RX2 18 SSRX2 19 VBUS 20 No Pin Please make sure that the USB3 0 cable has the same pin assignment as indicated above A different pin assignment may cause damage or system hang up LPT Onboard parallel...

Страница 112: ...eader to add a second serial port to your system Pin Signal Name Function 1 NDCD Data Carrier Detect 2 NSIN Serial Input 3 NSOUT Serial Output 4 NDTR Data Terminal Ready 5 GND Ground 6 NDSR Data Set R...

Страница 113: ...AXIS SPRING 6 RUBBER FOR MB 28 PC PROTECTIVE FILM RIGHT 7 CABLE CLIP 29 PC PROTECTIVE FILM LEFT 8 RUBBER FOOT 30 FRONT COLOR BAR 9 6 32 5 SCREW 31 HDD LED CABLE 10 POWER SWITCH HOLDER 32 PROTECTIVE FI...

Страница 114: ...108...

Страница 115: ...109 FRU List The FRU list will be updated later...

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