19
SECTION
B
HIF: The temperature during the test was above the operating range.
Move to an area where the temperature is within the operating range
(50–104˚F/10–40˚C) and repeat the test after the meter and test strips
have reached a temperature within the operating range.
LoF: The temperature during the test was below the operating range.
Move to an area where the temperature is within the operating range
(50–104˚F/10–40˚C) and repeat the test after the meter and test strips
have reached a temperature within the operating range.
Low batteries.
If the
symbol appears on the display while the meter is in use, the batteries
should be replaced as soon as possible. The test results may not be saved if the
batteries run out.
NOTE
• If the error messages persist, please contact Technical Customer Service at
800.818.8877
, option 5, 24 hours a day, 7 days a week.
General Troubleshooting
NOTE
• If the problem is not resolved, please contact Technical Customer Service at
800.818.8877
, option 5, 24 hours a day, 7 days a week.
Problem
Troubleshooting
The display is blank
even after inserting a
test strip.
• Check whether the test strip is inserted with the contact
bars facing up.
• Check if the test strip has been inserted completely into the test
strip port.
• Check if the appropriate test strip was used.
• Check if the batteries are inserted with the “+” side facing up.
• Replace the batteries.
The test does not start
even after applying the
blood sample to the
test strip tip.
• Check if the confirmation window is filled completely.
• Repeat the test after inserting a new test strip.
The patient’s test
result does not match
their symptoms.
• Repeat the test after inserting a new test strip.
• Check the expiration date of the test strip.
• Perform control solution test.
Содержание Assure 530001
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