22
Diagnostic Mode
The keypad has a manual diagnostic mode built-in to verify proper keypad
function and troubleshooting key issues. This mode will not allow access to
any data or admin function. It can only be used to identify the firmware level
and to test button recognition.
To enter the diagnostic function:
1.
From standby mode, press
+ 1
, release, then press and continue to
hold the
0
button
as the
RED
and
BLUE
LEDs blink alternately. Once all
three LEDs illuminate steadily, release the
0
button.
2.
The
BLUE
LED will blink a number of times to represent the number of
both the major and minor revisions. The decimal point will be represented
by a single
RED
LED blink. Upon completion, the
BLUE
LED will glow
steadily.
(Example:
VERSION 4.1
would be indicated by four
BLUE
LED
blinks, one
RED
LED blink, one
BLUE
LED blink, and one
RED
LED blink,
then revert to the
BLUE
LED glowing steadily.)
3.
To check the keypad’s button functionality, press each button and
the number of the button pressed will be expressed by the
RED
LED
blinking. (Example:
1
Button
= 1 blink,
2
Button
= 2 blinks,
3
Button
= 3 blinks...
0 Button
= 10 blinks,
Button
= 11 blinks,
Button
= 12
blinks.)
4.
To exit the Diagnostic Mode, wait for the 20 second timeout or hold the
Button
for ~7 seconds to return the key to its normal operation.
Self-Diagnostics:
During the initial power up, after the drive has been plugged into a USB
port, the drive will perform self-diagnostics on the encryption algorithm and
critical hardware components. If the
RED
LED blinks at a rate of one blink
per second for 15 seconds, returns to standby and will not unlock, unplug
the drive from USB port and try again. If the
RED
LED continues to blink in
the manner mentioned above and won’t unlock upon USB re-insertion, a
critical component has failed and the drive can no longer function.
If the drive blinks a triple-
RED
LED pattern that is repeated every two
seconds when unlocked, a failure has occurred that will not immediately
stop the device from working nor affect the security of the device, but
should be considered as a warning that the device needs to be replaced in
the near future. Additionally, Admin features may be limited in this mode.
If either condition should appear, remove the drive from the USB port and
allow the drive to go to sleep, and try to unlock the drive again. The event
of either diagnostic failure will be very rare, but if the drive cannot recover,
it must be replaced.