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11. Processing a Cash-out Only Transaction
Customers may request Cash-out (with or without making a purchase) by debiting their
Cheque or Savings account.
Cash-out is only available if this transaction type has been enabled on the terminal
otherwise the option will not appear on the display. To request this option, you must call
ANZ Merchant Services. If the Cash-out is enabled on the terminal, the Cash-out
transaction can only be processed when the terminal is online and an approved
authorisation has been received from the issuing bank for this transaction.
Please note that the Cash-out is not available for contactless or UnionPay transactions.
Please refer to your Point of Sale (POS) manual to
initiate a Cash-out only transaction.
SWIPE OR
INSERT CARD
Perform card security checks, please refer to section
6 Fraud Minimisation for further information on the
card security checks.
Insert or Swipe the cardholder’s card. Chip Cards are
to be inserted and left in the Chip Card Reader.
Magnetic Stripe Cards are to be swiped through the
Magnetic Stripe Card Reader.
SELECT ACCOUNT
CHQ SAV CR
Select Account
Select the appropriate account type
(<-> key for cheque or < –
> key for
savings).
OR
PLEASE SELECT
PRESS 1 VISA DEBIT
PRESS 2 EFTPOS SAV
PRESS 3 EFTPOS CHQ
Select Application*
Press the number on the keypad to make
selection or scroll and press ENTER to select.
*Application names and order can vary
depending on the Card that is used.
