51
50
SELECT TYPE
CUST MOTO ECOM
Press
<
—
> key
for Customer Present (CUST)
NOTE:
If the card number is manually entered directly
through the Point of Sale, this screen may not display.
CREDIT ACCOUNT
Credit account will automatically be selected.
VERIFICATION NO?
Key in the Card Validation Code then press ENTER.
NOTE:
If the card number is manually entered directly
through the Point of Sale, this screen may not display.
INDICATOR?
If ‘ENTER ’ was selected at the ‘VERIFICATION NO?’
prompt, the reason must be entered as follows:
0 - CVV2 has not been provided by the cardholder
2 - CVV2 on the card is illegible
9 - Cardholder states the card has no CVV2 imprint
NOTE:
If the card number is manually entered directly
through the Point of Sale, this screen may not display.
$10.00 KEY OK
Press ENTER.
SIGNATURE
REQUIRED
The Point of Sale system will print a signature record.
Have the customer sign this and compare it to the
signature on the reverse of the customer’s card.
SIGNATURE
VERIFIED?
If the signatures match, select YES on your Point of
Sale system. If they don’t match, select NO to decline
the transaction.
TRANSACTION
APPROVED
Please check for approval of the transaction before
completing the sale. If rejected, the terminal will
display an error message outlining the reason (refer
to section 17). Notify the customer and advise them
to contact their Card Issuer.
NOTE:
If you select CUST, you are required to also take an imprint of the credit card. Ask the
cardholder for photo ID and record the details on the back of the imprinter Voucher. Keep the
Voucher with your merchant copy of the transaction in case of a chargeback claim. Please note that
this may not protect you from chargebacks if the transaction is disputed by cardholder or
cardholder’s issuing bank. You may still be held liable which results in a debit to your merchant
account for the amount of the relevant “disputed” transaction.
