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46
Visa
Diners Club
AMEX
JCB
MasterCard
Manually Processing Cheque or Savings Account Transactions
Use the paper EFTPOS Transaction Voucher to manually process debit or credit card
transactions to cheque or savings accounts. The account selected must be linked to the card.
• Perform security checks as described in the Fraud Minimisation section of this guide
(Section 6)
• Imprint customer’s card on the appropriate Transaction Voucher.
For Purchases
For Refunds
Use an EFTPOS Transaction Voucher for
cheque and savings account purchases.
Complete:
• Date and time
• Customer name (if not clearly imprinted)
• Account type CHQ or SAV
• Amount and description of purchase
• Amount of cash out
• Total amount of Transaction
• Cardholder to sign Voucher.
Seek authorisation for a purchase
Transaction over your Floor Limit from the
appropriate Authorisation Centre e.g.
cheque and savings account purchase
Transactions over Floor Limit must be
authorised by the ANZ Merchant Services
(please refer to section 1.2)
.
Record the Authorisation Number on the
Voucher.
Use an EFTPOS Refund Voucher for cheque
and savings account refunds.
Complete:
• Date and time
• Customer name (if not clearly imprinted)
• Account type CHQ or SAV
• Reason for refund
• Date of original purchase
• Total amount of Transaction
• Merchant to sign Voucher.
Compare the signature on the Voucher with that on the card. If the signatures match,
complete the transaction. When the transaction is complete, give the customer their copy
of the Voucher and their card.