Amtel Direct-Line DL701, Руководство пользователя

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Situation Solution
Incorrect initial
address displayed
when phrase
button/key is pressed
•
Program the initial address. Refer to the System
Administrator’s Manual.
Messages/alerts not
being received
•
Check the address of the receiving unit.
•
Check that 2 units do not have the same address.
•
Refer to the System Administrator’s Manual.
•
Check the communication mode and zone settings.
•
Check the connection of data cord to the back of unit and
wall jack.
•
Check that power cord or power/data cord is properly
connected to the back of the unit and the four pins are
straight.
Flashing number on
the right side of display
•
A flashing number indicates at least one new message has
been received and not reviewed. The number indicates how
many messages are stored.
Unit has stopped
communicating
•
Refer to the System Administrator’s Manual.
•
Sometimes a unit will stop communicating after being
moved from one location to another. If the unit is not
working at the new location:
1. Check the mode of communication – fastwire/hardwire.
2. Same zone as other units on the network.
3. Are hardwire cords plugged in properly? Make sure
the hardwire cable is plugged securely into the I/O
port, and in turn, plugged into the proper Amtel
dedicated RJ-11 jack.
4. Check that power cord or power/data cord is properly
connected to the back of the unit and the four pins are
straight.
5. Try swapping this unit with another working unit. If
another unit still is not able to establish communication
at your location, you will need to have the vendor that
did your hardwiring check the network wiring.
6. If all units stop communicating, check to see if any
electrical or telephone work has been done in your
building. You may need to have the vendor that did the
hardwiring check the network wiring. Electrical or
telephone workers can interrupt the Amtel network.
7. Sometimes you can re-establish communication by
simply unplugging and re-plugging the unit (similar to
rebooting a computer).
a) Check the data jack in the back of the Amtel.
b) Check the power cord. (Caution: unplugging may cause
loss of memory if the battery is dead or not functioning.)
8. If something is plugged into an Amtel jack that is not an
Amtel, one or all units may not communicate.
9 – 2 Problem Solving
Ve r s i o n 2 . 1
KEYBOARD USER MANUAL